Casa Arno w Marina Di Massa. Ogólnie ok, ale zachęcam właścicieli do wymiany patelni i garnków na nowe bo te obecne nie nadają się do użytkowania. Sztućców też nie ma wystarczająco. Nie było cza... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Positiv: - sehr guter Kontakt mit unserem Vermittler Gianluca (Hat sich direkt um alles gekümmert, selbst am Wochenende und Feiertag) - schönes geräumiges Haus mit Terrasse und Parkplätz... Vis mer
Selskapet har svart
Appartement Allegro, Lido di Camaiore. Nieuw en mooi appartement op 900 meter afstand van het strand. Alle apparatuur aanwezig zoals een (af)wasmachine. Auto kon geparkeerd worden in de parkeergarage... Vis mer
Nette Ferienwohnung in Baveno mit ein paar kleinen Schönheitsfehlern. Location an sich top, Strand, Bootsanleger, Restaurants und Supermarkt fussläufig erreichbar. In der Wohnung fehlen Weingläser,... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!
Kontaktopplysninger
6900, Lugano, Sveits
- +41 (0)43 5005983
- enquiries@happy.rentals
- happy.rentals
4,3
Enestående
680 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 94 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Suite Ondina Viareggio Italië
Wij verbleven in Viareggio Italië in Suite Ondina. Het was een heerlijk verblijf. Het appartement was ruim en centraal gelegen bij de boulevard en het strand. Het contact met de host was goed. Ze waren flexibel met de in- en uitcheck tijd en dachten graag in mee hoe zij ons verblijf zo prettig mogelijk konden maken.
15. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Beste Nava,
Hartelijk dank voor uw mooie woorden!
Wat fijn om te horen dat u zo genoten heeft van uw verblijf in Suite Ondina en dat zowel de ligging als het contact met onze hosts aan uw verwachtingen hebben voldaan. We zijn blij dat we met flexibiliteit en meedenken hebben kunnen bijdragen aan een prettig verblijf.
Graag verwelkomen wij u in de toekomst opnieuw in Viareggio!
Hartelijke groeten,
Happy Rentals Team
Sehr einfache Kommunikation mit dem…
Sehr einfache Kommunikation mit dem Unternehmen und gutes Preisleistung Verhältnis.
7. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Lieber Herr Rafael,
Vielen Dank für Ihre positive Rückmeldung!
Wir freuen uns sehr, dass Sie mit der Kommunikation und unserem Preis-Leistungs-Verhältnis zufrieden waren.
Gerne begrüßen wir Sie auch in Zukunft wieder bei uns!
Freundliche Grüsse
Happy Rentals Team
Rod og manglende vedligeholdelse levede ikke op til billederne på AIRBNB
Jeg og min familie tog til Saint-Blaise, Frankrig og boede i Villa Benni.
Jeg skulle fejre min 60 års fødselsdag og vi havde brugt meget tid på at finde et skønt hus med pool. Detda det fremstod så ordentligt på billederne.
Da vi tjekkede ind, blev vi alle meget overrasket over den standard vi så i huset. Både inde og ude, var slet ikke at sammenligne med de billeder der ligger på Airbnb. Hus og have trænger gevaldigt til en ordentlig omgang rengøring (det er meget støv og spindelvæv indenfor) vedligeholdelse og kæmpe oprydning udenfor.
Elektriciteten gik ud fire gange - den ene gang om natten og vi måtte smide kødpålæg og mælk ud.
Det ene håndtag manglede i brusekabinen og det andet håndtag knækkede af (grundet rust). Skab i bad kunne ikke lukkes, hvorfor de havde at en skammel foran.
Jeg kontaktede det lokale team, der skulle hjælpe os med strøm, lamper der ikke virkede, seng der kollapsede. Jeg skrev adskillige beskeder frem og tilbage med Léo, som blev ved med at skrive banaliteter tilbage, som for eksempel, at han var ude at køre (i et døgn????). Der var ingen handling på tingene. Til sidst skrev jeg direkte, at jeg ikke synes han tog vores problemer seriøst og spurgte om han havde tænkt sig at gøre noget ved det. Derefter kom han med forslag om 175,- € i kompensation….. det sagde jeg ja til, da jeg oplevede at jeg ikke fik noget ud af at fortsætte kommunikationen.
Efter vi kom hjem, blev jeg så træt af, at der gik så meget tid og energi på ferien, med at være et sted hvor vi havde betalt 18.900 kr for at bo et sted, der SLET IKKE LEVEDE OP TIL DET DE LOVEDE.
Jeg vil derfor anmode om yderligere refusion.
Med venlig hilsen Lene Brun
28. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Ms. Brun,
Thank you for taking the time to share your detailed feedback. I sincerely apologize that your experience at Villa Benni did not meet your expectations, especially during such a special occasion as your 60th birthday.
Regarding your request for additional compensation, you have already informed Airbnb and they have examined your case and closed it with the refund we had already sent you of 175€.
We are sorry that your stay did not go as expected, but this portal is not the place to ask for a further refund.
Kind regards,
Happy Rentals Team
Just beautiful
Great house, everything you need. Garden is fully closed with a lot of privacy. Even our small dog was secure and couldn’t get out. Friendly staff, weekly changing bedlinen and towels, really great! All beautiful towns are nearby, Lazise, Pesciera etc. The village where Casa Zini is at, has great restaurants, a small supermarket, bakery and ice cream shop. All you need. We will come back! And not forget the beautiful swimmingpool, big and beautiful with a lot of chairs to lay down and rest in the Italian sun!❤️
13. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Gast,
Thank you so much for your wonderful review!
We’re delighted to hear that you enjoyed your stay at Casa Zini — from the comfort of the house and garden to the swimming pool and the charm of the surrounding villages. It’s great to know that both you and your little dog felt at home and well taken care of.
We truly appreciate your kind words about our staff and services, and we’ll be very happy to welcome you back for another relaxing holiday under the Italian sun! 🌞
Warm regards,
Happy Rentals Team
Happy rentals, unhappy guests
This was one of the most frustrating experiences we had. Apparently there was a misunderstanding with the crib for our baby and they didn't prepare one, The host was unhelpful, blamed me for the crib and didn't even try to assist. He even got offended and didn't want to share his name. This ruined the first two days of our 5 days vacation as we had to travel around the area to look for a crib.
The place is smaller than it looks on the pictures, especially the bathroom. it is ground floor, going directly on the street and was missing some crucial amenities like coffee machine and iron. The small bed for our older kid was extremely uncomfortable. Even the sheets were rough and uncomfortable.
To summarize, the host gave us very poor customer service and didn't try to solve our problems, but even if we ignore that, the apartment is poorly managed and not comfortable.
20. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Kostadin,
We are sorry to hear that your stay did not meet your expectations. To clarify for future guests: you requested a baby cot upon reservation but declined to pay the associated fee. Unfortunately, since we could not provide one without confirmation or payment in advance, we did not have a cot available at check-in. We understand traveling with children can be challenging, and we did our best to explain the situation.
Regarding the apartment, the photos and amenities listed in the description are accurate and reflect what is provided. The apartment is indeed on the ground floor, and this is also mentioned in the listing.
We always strive to make our guests comfortable and are disappointed that you felt otherwise. Your feedback has been noted, but we also kindly remind future guests to carefully review the listing details and confirm any special requests before arrival so that we can best accommodate them.
Airbnb, where the guest booked, has confirmed the same.
Kind regards,
Happy Rentals Team
Alles hat super geklappt und das…
Alles hat super geklappt und das Appartment in Viareggio war echt Spitze. Jederzeit wieder.
7. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Hallo Stefan,
Vielen Dank für Ihr positives Feedback! Es freut uns sehr, dass alles zu Ihrer Zufriedenheit war und Sie sich in unserem Apartment in Viareggio wohlgefühlt haben. Sie sind jederzeit wieder herzlich willkommen!
Freundliche Grüsse
Happy Rentals Team
The house rent was amazing
The house rent was amazing, with a perfect location. Logistic was good enough and all the information clear
28. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Jordi,
Thank you for your kind words! We’re delighted you enjoyed the house and its location, and that the logistics and information met your expectations. We’d be happy to host you again anytime!
Kind regards,
Happy Rentals Team
Centrally located apartment in RIva !
Centrally located, close to shops, cafes, restaurants and town main attractions ! Was well furnished an equipped with pretty much everything for a short stay. Fully recomment it !
1. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Fernando,
Thank you so much for your wonderful feedback! We’re happy to hear you enjoyed the central location and found the apartment well equipped for your stay. We truly appreciate your recommendation and would love to host you again anytime!
Kind regards,
Happy Rentals Team
Ottimo
Sono stato all’appartamento Mako , molto pulito e rapporto qualità prezzo ottimo.
24. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Gentile Matteo,
Grazie mille per la sua recensione! Siamo felici che abbia apprezzato la pulizia dell’appartamento Mako e il buon rapporto qualità-prezzo. Sarà sempre il benvenuto per un futuro soggiorno!
Un caro saluto,
Happy Rentals Team
Siamo stati nell’ appartamento “Lola” a…
Siamo stati nell’ appartamento “Lola” a lido di Camaiore e ci siamo trovati veramente bene. L’appartamento eccellente e il supporto molto efficiente.
26. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Gentile Massimo,
Grazie di cuore per la sua recensione!
Siamo felici che l’appartamento Lola e il nostro supporto abbiano reso piacevole il vostro soggiorno a Lido di Camaiore.
Sarà un piacere accogliervi nuovamente in futuro!
Cordialmente,
Happy Rentals Team
es war einfach toll
es war einfach toll! sehr saubere süsse whg. komunikation mehr als super. mitten in der altstadt,also sehr idyllisch und schön. nicht laut im übrigen,sehr angenehm.
3. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Liebe Frau Moser,
Vielen Dank für Ihre tolle Rückmeldung! Es freut uns sehr, dass Ihnen die Wohnung und die Lage so gut gefallen haben. Wir würden Sie jederzeit wieder willkommen heißen!
Freundliche Grüße,
Happy Rentals Team
Sehr idyllische und ruhige Lage mit…
Sehr idyllische und ruhige Lage mit sehr guten Anschluss nach Lugano Zentrum (Postauto) Unmittelbarer Startpunkt zu vielen tollen Sehenswürdigkeiten. Ich war mit allem sehr glücklich und ich komme wieder. Der Ausblick war einfach traumhaft.
5. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Liebe Frau Matzberger,
Vielen Dank für Ihre wunderbare Rückmeldung! Es freut uns sehr, dass Ihnen die idyllische Lage, die gute Anbindung und der traumhafte Ausblick gefallen haben. Schön zu hören, dass Sie mit allem rundum glücklich waren – wir freuen uns schon, Sie bald wieder willkommen zu heissen!
Freundliche Grüsse
Happy Rentals Team
Very old house
Very old house, far away from the city and very difficult to get there as the street is very narrow. Creepy and not clean.
10. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Hello Cristina,
Thank you for sharing your feedback. Unfortunately, we have been unable to locate a reservation under your name, and despite reaching out for more details, we have not received a response. Because of this, we cannot confirm that you stayed with us.
We always welcome genuine feedback from our guests, and cleanliness, comfort, and accessibility are top priorities for us. Should you have further information about your stay, we would be glad to look into your concerns in detail.
Kind regards,
Happy Rentals Team
Super friendly host
Super friendly host, who responded quickly and gave us good tips for the surrounding area. Apartment is nice and clean, close to the sea and a busstation to start your daytrips.
28. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Sven,
Thank you so much for your kind words! I’m delighted you enjoyed the apartment, its location, and the tips for exploring the area. You’re always welcome back for another stay by the sea!
Kind regards,
Happy Rentals Team
Guter Informationsfluas
Man wurde von der Firma mehrmals vorab informiert. Leider hat der Inhaber der Ferienwohnung vor Ort sich bei Ankunft nicht selbst gemeldet, wie es in der E-Mail von Happy.Rentals stand, sondern wir mussten ihn bezüglich der Schlüsselübergabe kontaktieren.
24. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Guten Tag,
Vielen Dank für Ihr Feedback und dass Sie sich die Zeit für eine Bewertung genommen haben. Es tut uns leid, dass es bei der Schlüsselübergabe zu Unstimmigkeiten gekommen ist. Wir werden dies intern prüfen, damit künftige Anreisen reibungsloser verlaufen. Wir würden Sie gerne wieder als Gast begrüssen.
Freundliche Grüsse
Happy Rentals Team
Tolle Lage der Unterkunft
Tolle Lage der Unterkunft, die freundliche Behandlung durch die Mitarbeiter, ein Fundament für 7 wunderschöne Urlaubstage!
6. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Lieber Herr Möller,
Vielen Dank für Ihre wunderbare Rückmeldung! Es freut uns sehr, dass Ihnen die Lage und die Betreuung durch unser Team so gut gefallen haben und dass Sie eine schöne Urlaubswoche verbringen konnten. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen!
Freundliche Grüsse
Happy Rentals Team
A large apartment that is very well…
A large apartment that is very well appointed and an amazing view.
Good location that is an easy 5 min walk to middle of town but also outside the hectic town centre.
1. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Judith,
Thank you so much for your kind words! I’m glad you enjoyed the spacious apartment, the beautiful view, and the convenient yet peaceful location.
We’d be delighted to welcome you back anytime!
Best regards,
Happy Rentals Team
Ottima esperienza
L'appartamento da noi prenotato a Riva del Garda (Appartamento Eureka) era moderno e ben attrezzato, in una bella la posizione da cui si raggiunge il centro anche a piedi con una breve passeggiata. Comodissimo il garage privato. I due terrazzi con vista sulle montagne sono splendidi e perfetti per mangiare all’aperto. Staff di Happy Rentals gentilissimo e sempre disponibile.
1. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Gentile Lorenzo,
Grazie di cuore per la bellissima recensione! Siamo felici che abbiate apprezzato l’appartamento, la posizione, i terrazzi con vista e la comodità del garage.
È stato un piacere per il nostro staff potervi assistere, e saremo lieti di accogliervi nuovamente!
Un caro saluto,
Happy Rentals Team
We were delighted by the position of…
We were delighted by the position of the apartment: we could reach the sea within a few minutes, and the city of Lugano and so on.
And the apartment itself was great. The only thin we would appreciate for the next time is to change the mattress of the bed in the parent´s room.
23. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Katayoun,
Thank you so much for your kind review! We are very happy you enjoyed the apartment and its location close to both the lake and Lugano. We truly appreciate your feedback, this is very helpful, and we’ll be looking into it to improve comfort for future stays.
You’re always welcome back anytime!
Warm regards,
Happy Rentals Team
Appartamento pulito e carino e fornito…
Appartamento pulito e carino e fornito di tutto l' occorrente.
25. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Grazie mille Gaetano!
Siamo felice che l’appartamento sia stato di vostro gradimento e che abbiate trovato tutto il necessario.
Un caro saluto,
Happy Rentals Team
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