Die zuständige Verwalterin Anna Maria ist sensationell🎉 Hilfsbereit, ideenreich, zuverlässig und pünktlich.wir waren 9 Wochen dort, Januar bis März, bis auf das schlechte Wetter waren wir sehr zuf... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Happy rentals chamonix is extremely variable one apartment was lovely the other was dirty, mouldy and completely disparate from pictures provided. The ground team were useless and they refunded 100 eu... Vis mer
Selskapet har svart
Nagyon jól felszerelt, igényes szállás volt. Ár-érték arányban nagyon megérte, kedvesek voltak a szállásadók. Ajándék bekészítésével vártak minket, kisfiunkra is gondoltak. A szállás előtt nagy parkol... Vis mer
Selskapet har svart
I have an appartement in Nice which I rent seasonally through this agency.I am in contact with Lara and Leo:everytime I get in touch with them,they answer straight away and,when there is a problem,the... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!
Kontaktopplysninger
6900, Lugano, Sveits
- +41 (0)43 5005983
- enquiries@happy.rentals
- happy.rentals
4,2
Bra
617 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I have an appartement in Nice which I…
I have an appartement in Nice which I rent seasonally through this agency.I am in contact with Lara and Leo:everytime I get in touch with them,they answer straight away and,when there is a problem,they solve it without delay.Thank you for everything you do
21. april 2026
Anmeldelse skrevet uten oppfordring
Die Wohnung war sauber und schön.
7. april 2026
Anmeldelse skrevet uten oppfordring
Highly professional, reliable and trustworthy
Happy Rentals is a very professional and reliable company. Our communication with them has been perfect, from the initial booking of the apartment till the return of the keys. So if you are looking for a reliable company, look no further!
13. april 2026
Anmeldelse skrevet uten oppfordring
Nagyon jól felszerelt szállás
Nagyon jól felszerelt, igényes szállás volt. Ár-érték arányban nagyon megérte, kedvesek voltak a szállásadók. Ajándék bekészítésével vártak minket, kisfiunkra is gondoltak. A szállás előtt nagy parkoló található.
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Kedves Vendégünk!
Nagyon szépen köszönjük a kedves és részletes értékelést! Örömmel olvassuk, hogy elégedettek voltak a szállás felszereltségével, és hogy jó ár-érték arányúnak találták. Külön öröm számunkra, hogy a kis figyelmességeinkkel – beleértve a bekészített ajándékot és a gyermekükre való odafigyelést – sikerült még kellemesebbé tenni az ott-tartózkodásukat.
Reméljük, hogy a jövőben ismét vendégeink között köszönthetjük Önöket!
Szeretettel várjuk vissza Önöket!
Happy.Rentals
würden hier jederzeit wieder…
würden hier jederzeit wieder buchen,unser appartment war top.
12. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Liebe Frau Böck,
Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass Ihnen das Apartment so gut gefallen hat. Wir würden uns freuen, Sie jederzeit wieder bei uns begrüßen zu dürfen!
Freundliche Grüsse
Happy Rentals Team
Tres bien place
Tres bien place. Tres propre, spacieux. Nous y reviendrons
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Bonjour,
Merci beaucoup pour votre retour ! Nous sommes ravis que tout vous ait plu et serions heureux de vous accueillir à nouveau.
Cordialement,
Happy.Rentals Team
Sono stata con la mia famiglia a Casa…
Sono stata con la mia famiglia a Casa Maddalena a Marina di Pietrasanta.
Casa molto accogliente e spaziosa, vicina al mare e molto accessoriata.
Personale disponibile e professionale.
Molto consigliata
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Gentile Petra,
Grazie mille per la bellissima recensione! Siamo felici che abbiate apprezzato la casa e il nostro servizio.
Speriamo di rivedervi presto!
Cordialmente,
Happy.Rentals Team
Einfach alles Top!
21. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Vielen Dank! Es freut uns sehr, dass alles top für Sie war.
Liebe Grüsse
Happy.Rentals Team
Great location
Great location
Comfortable beds
Easy access
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Dean,
Thank you for your kind review! We're glad you enjoyed the location, comfort, and easy access. We hope to welcome you again soon!
Warm regards,
Happy.Rentals Team
Sehr guter Reisepartner
Von der Buchung über die Bezahlung bis hin zu den Informationen vor Ort hat für uns alles gepasst - danke!
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Lieber Herr Jochen,
Vielen Dank für Ihre freundliche Rückmeldung!
Es freut uns sehr zu hören, dass von der Buchung über die Bezahlung bis hin zu den Informationen vor Ort alles zu Ihrer Zufriedenheit verlaufen ist.
Ihr positives Feedback bedeutet uns viel und motiviert unser Team, weiterhin den bestmöglichen Service zu bieten.
Wir würden uns freuen, Sie bald wieder begrüßen zu dürfen!
Freundliche Grüsse
Happy.Rentals Team
Zagreb - family
Beautiful apartment in a beautiful neighborhood.
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Hello Igor,
Thank you so much for your kind words! We're delighted to hear that you and your family enjoyed the apartment and the neighborhood. It was a pleasure hosting you, and you’re always welcome back anytime!
Kind regards
Happy.Rentals Team
Man braucht ein Auto.
Die zuständige Verwalterin Anna Maria ist sensationell🎉
Hilfsbereit, ideenreich, zuverlässig und pünktlich.wir waren 9 Wochen dort, Januar bis März, bis auf das schlechte Wetter waren wir sehr zufrieden.
Wir freuen uns aufs nächste Jahr und wünschen allen einen erfolgreichen Sommer
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Liebe Frau Scacchi,
Vielen Dank für Ihre tolle Bewertung und die freundlichen Worte!
Es freut uns sehr zu hören, dass Sie sich während Ihres 9-wöchigen Aufenthalts bei uns wohlgefühlt haben. Ein ganz besonderes Dankeschön auch für Ihr großes Lob an Anna Maria! Wir geben Ihre netten Worte sehr gerne an sie weiter.
Vielen Dank auch für den Hinweis bezüglich der Mobilität – das ist sicherlich hilfreich für zukünftige Gäste.
Schade, dass das Wetter nicht ganz mitgespielt hat, aber umso mehr freut es uns, dass Sie dennoch eine schöne Zeit hatten. Wir freuen uns schon jetzt darauf, Sie im nächsten Jahr wieder bei uns begrüßen zu dürfen!
Wir wünschen Ihnen ebenfalls einen erfolgreichen und sonnigen Sommer.
Freundliche Grüsse
Happy Rentals Team
Conscientious, helpful and responsive. A good company.
HR were extremely helpful, responsive and flexible. The apartment was very good and central and I feel confident the few small bits of feedback we've given about Apartment Beau Soleil, which were minor anyway, will be acted on. I'd certainly recommend them to deal with as a company. Thank you.
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Guy,
Thank you so much for your kind words and thoughtful feedback.
We truly appreciate your comments and will certainly take your feedback on board as we continue to improve our apartments and services. It’s great to know that the location and overall experience met your expectations.
Thank you again for your recommendation,it means a lot to us. We hope to welcome you back again in the future!
Warm regards,
Happy Rentals Team
Poor customer service
Enquired about a large four bedroom villa in Spain for 5 people, two week stay. The villa had a pool.
Was told that only one normal size towel was available per person for the whole two weeks. If I wanted them to be changed I would have to pay.
So if you got out of the pool, you would have to walk dripping wet into the villa before you shower and wash your hair (with your one towel).
Avoid this company. Seem to use anything they can to get more money from you. No customer service.
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Elizabeth/Diane,
Thank you for your feedback.
We are sorry that there was confusion during your enquiry. After reviewing the Airbnb conversation, we can see that our colleague informed you that two bath towels per guest are included. Unfortunately, the message did not mention that each guest also receives a separate pool towel, which is part of our standard provision. We apologise for that omission.
To clarify, our properties in Spain normally provide two bath towels and one pool towel per guest. Additional towel changes during the stay can be arranged for an extra fee, which is standard practice for many self-catering holiday rentals.
As this was an enquiry rather than a confirmed booking, we regret that the misunderstanding led to such a negative impression. We always aim to provide clear and accurate information and appreciate the opportunity to clarify this here.
Kind regards,
Happy Rentals Team
Location, location, location
Great information to access accommodation.
Accurate description.
Great flat for 3-4 people
1. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Joanne,
Thank you for your lovely review!
We’re delighted to hear that you enjoyed the apartment in Sauze d’Oulx and that the location worked so well for your stay. It’s also great to know that the access information was clear and that the apartment matched the description.
We’re glad the flat suited your group comfortably, and we hope to welcome you back again in the future.
Kind regards,
Happy Rentals Team
The apartment had all that we needed…
The apartment had all that we needed and is very close to the Clotes lift.
The booking procedure is straight forward followed by useful information regarding the property and key collection.
The only thing that I would change is to change the given route from Oulx to the property to avoid driving through the center of town(limited access zone)as it is not necessary or quicker.
Besides that we had a great time
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Tony,
Thank you for your kind review. We’re very happy to hear that the apartment had everything you needed and that you enjoyed the convenient location close to the Clotes lift. It’s also great to know that you found the booking process smooth and the information provided helpful.
Thank you as well for the suggestion regarding the route from Oulx. We appreciate the feedback and will review the directions we send to future guests to make them clearer.
We’re glad you had a great stay and hope to welcome you back again soon!
Kind regards,
Happy Rentals Team
Per chi affitta casa, occhio! Non fidatevi
Occhio perché propongono contratti in cui ti danno un tot (fisso, bassissimo) a giorno di affitto casa, poi si tengono il resto dei proventi e tentano di spingere case a prezzi altissimi. Non sanno fare adaptive positioning dell’asset. E non han saputo fare marketing nè buona comunicazione nel mio caso: hanno sbagliato tutti gli annunci dei miei appartamenti per cui in mappa non comparivano nonostante io, ingegnere digitale, dicessi loro come si faceva. Sarannno anche multinazionale, ma sono alle prime armi. Inoltre i contatti coi leader svizzeri è complicato. Speravo fossero precisi, ma si sono rivelati un flop. Poco trasparenti, io li ho trovati pessimi e qui in zona tutti mi dicono lo stesso.
6. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Gentile Elisa,
ci dispiace leggere nuovamente il suo commento.
Desideriamo però chiarire che il nostro rapporto di collaborazione si è concluso alla fine del 2024, e da allora non gestiamo più i suoi appartamenti. Questa è inoltre la terza recensione pubblicata su questa piattaforma riguardo alla stessa esperienza.
Per correttezza verso chi legge, precisiamo che il modello contrattuale da lei citato è stato condiviso e accettato prima dell’avvio della collaborazione, come avviene normalmente in questo tipo di servizi.
In ogni caso, prendiamo sempre seriamente i feedback. Proprio per questo ho provato a contattarla telefonicamente oggi per parlarne direttamente, ma senza riuscire a raggiungerla. Riproverò più tardi perché preferiamo sempre affrontare eventuali incomprensioni in modo diretto e costruttivo.
Rimaniamo disponibili al confronto.
Cordiali saluti,
Happy Rentals Team
Happy rentals chamonix is extremely…
Happy rentals chamonix is extremely variable one apartment was lovely the other was dirty, mouldy and completely disparate from pictures provided. The ground team were useless and they refunded 100 euros when we refused to stay in the property and moved elsewhere due to concerns re safe habitation. They offered no help and no solutions. Awful company.
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Tee,
Thank you for your feedback. We are sorry to read that your experience with one of the apartments did not meet your expectations.
As you mentioned, your group booked two different apartments in the Résidence Le Cristal; Mont Blanc 5 and Mont Blanc 8, which are individually owned properties with different layouts, finishes and price levels. Mont Blanc 8, which was the higher-category apartment, is indeed larger and more recently renovated, while Mont Blanc 5 is a more basic unit.
That said, we take your comments about Mont Blanc 5 seriously. Our local team inspected the issue and, as discussed during your stay, we provided a refund for the inconvenience.
We also want to clarify that our team did respond on site and processed the refund once the issue was verified. Nevertheless, we are sorry that you felt unsupported, as this is certainly not the experience we aim to provide our guests.
Your feedback has been shared with the property owner so that improvements can be made.
We are glad that you enjoyed Mont Blanc 8, and we hope we may have the opportunity to welcome you again in one of our renovated apartments in the future.
Kind regards,
Happy Rentals Team
Tutto perfetto
Tutto perfetto! La casa è impeccabile, gli spazi sono ottimizzati e l'arredo è nuovo, funzionale e di gusto. La posizione è perfetta, con vista sulle montagne e a pochi passi dagli impianti (a mio giudizio meglio del Sestriere). Consigliatissimo. Io e la mia famiglia torneremo sicuramente.
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Gentile Giorgio,
Grazie mille per le bellissime parole! Siamo davvero felici che abbiate apprezzato la casa, gli spazi e l’arredo, e che la posizione vi abbia permesso di godervi al meglio la vista e la vicinanza agli impianti. È stato un piacere ospitare voi e la vostra famiglia. Sarete sempre i benvenuti: vi aspettiamo presto per un’altra vacanza in montagna!
Un caro saluto,
Happy Rentals Team
Happy Rentals Chamonix France was a…
Happy Rentals Chamonix France was a Very unaccommodating Property Management company. We were traveling 14 hours to get to France and our flight landed early. There was no way we could convince Happy Rentals to allow us to checkin early. Also had to go to a place a mile away to pickup the key which cost us an extra $40 US since we hired a driver. :(
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Monica,
Thank you for your feedback.
We’re sorry to hear that your arrival felt stressful after such a long journey. Winter season in Chamonix is an exceptionally busy period, and as clearly stated in the booking details, check-in begins at 4PM. During peak season, apartments are often occupied the night before (as was yours), and our housekeeping team requires the full turnaround time to prepare the property to the proper standard for incoming guests. For this reason, early check-in unfortunately cannot be guaranteed.
Regarding key collection, our office location (approximately 1 km from the apartment) is also clearly indicated prior to booking and in the arrival instructions. Many guests choose to walk or take a short taxi ride, depending on their luggage. We understand this may have been inconvenient with a private driver, but the key collection point is part of our standard and transparent check-in process.
We truly aim to provide clear information in advance so guests can plan their arrival accordingly, especially during the busy winter season in central Chamonix.
We do hope you still enjoyed your stay and your time in the French Alps.
Kind regards,
Happy Rentals Team
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