Happy.Rentals Anmeldelser 

I recently made a booking through Airbnb and then started to get emails from Happy Rentals telling me that from now on all dealings would be through them and asking for a €250 security deposit for the propoerty. This is not supported or endorsed by Airbnb as they already cover renters for any damage that may be caused. In fact, Airbnb clearly recommends that no money should ever be paid to outfits such as Happy Rentals - you should know this. This was request was later retracted after I pointed out Airbnb's policy. More emails then followed that contained no useful information whatsoever. I'm sure Happy Rentals may be a good organisation and provide some kind of useful service to someone, but if they have to be involved then maybe they should consider adding some real value over what the property owner and Airbnb already provide, or do nothing at all.

The studio with balcony was comfortable, well designed and equipped. Great bathroom and kitchen facilities, all very clean.
Support was also excellent, with a very kind and helpful in-house custodian. Excellent facilities all around the building, with bus stop very close by and a 5 minute ride to the center of Lugano. Highly reccomendable.

Very good! 👏🏼👏🏼👏🏼

Good location
Flat is smaller than what we couleur expect from the pictures

Siena is an enchanting town, and the Casina di Giarda is the perfect spot for exploring it. The 21st -century duplex flat on the ground floor opens into a stone-flagged hall with a 20-foot ceiling, which itself opens on to the 14th-century Via della Galluzza. An amazing location. The Campo is 5 mins away, the Duomo is 8 mins, the Basilica di San Domenico is 6 mins. The taxi rank is just round the corner in Piazza dell'Independenza. The flat is well-equipped with guide books, but if you need them you've probably left it too late -- a bit of prior online research is worthwhile.

I had a question in advance about the arrival and called Happy.Rentals. There was no waiting time and a real person who was able to answer immediately.
Also, we recieved the arrival information (key code etc) not only through logging in on their website, but also by email AND through WhatsApp on my mobile. That was very good. All in all, I recommend booking with Happy Rentals. Thank you!

Perfect location, perfect house, great comfort, beautifully furnished. The kitchen is very well equipped!
Sitting area and lounge area in the garden are marvellous.
Kitchen and bathrooms were clean , floors were not. Housecleaning needs to be improved!

Es war alles in Ordnung. Auf Fragen wurde zeitnah geantwortet.

Die Buchung war einfach und alles online, Check in und Check out mit Schlüsselabholung an der Rezeption auch unkompliziert.
Wir waren im Palazzo/Haupthaus und hatten ein sehr schickes, top ausgestattetes Appartment mit wunderschönem Seeblick. Die Anlage war sehr gepflegt und unten drin gibt es eine tolle Bar, Eisdiele und ein Restaurant. Da wir einen Hund haben, fanden wir es echt entspannt, dass wir ihn überall in der Anlage mitnehmen konnten und es extra Gassiwege gab. Wir waren vom 20.9. bis 26.9. da. In der Hochsaison ist es sicher lauter aufgrund der Bar, die am Freitag bis Mitternacht sehr laute Musik macht wegen Salsa Abend usw. Da war an Schlaf nicht zu denken. Aber sonst war es sehr ruhig. Das war nicht unser letzter Besuch in Porto Letizia. Wirklich ein schönes Fleckchen Erde.

Overall the apartment was great.
The double rooms are a good size along with the living area. It was great having 2 bathrooms. All rooms were very clean & tidy on arrival & comms with Manuela were responded to quickly via WhatsApp. We were even able to check in several hours early with no extra charge.

There are a couple of reasons I did not give 5 stars:
- We reported a broken plug in the bathroom at the beginning of our stay. Someone was supposed to come & have a look at it but they never arrived
- Hotels.com amenities listed “daily housekeeping”. I assume this has been listed incorrectly as there was none.
- The sofa in the living room is not the comfiest if you want to relax after a busy day sight seeing. There was limited seating for 5 people unless you used the dining chairs.
Location is good. The train station is approx 10 mins away & the centre of Peschiera is 15-20 mins gentle walk with some restaurants within 10 mins

ASSOLUTAMENTE DA EVITARE
Ho soggiornato a inizio settembre in un b&b di Gaggi in provincia di Messina gestito da questa società.
- Appartamento ai limiti dell'agibilità con ambiente esterno molto degradato
- aria condizionata presente in una camera da letto su tre
- una delle tre camere da letto non ha aperture verso l'esterno ma due finestre che "affacciano" sulle altre due camere
- nella scala per accedere all'appartamento le luci erano fulminate

Ma il peggio è nell' assistenza: incompetente e soprattutto maleducata

The reception , the house and the location

We booked the unit in June based on the unit having a lift and our older age. We arrived in September, the lift had been out of service since March and we were not advised until 2 days prior to our arrival - after the eligible cancellation date and too late to arrange alternative accommodation.
The apartment is on the 6th floor, 12 flights of stairs with large suitcases. Shower drain blocked, a/c filters choked. Very disappointing start to our Europe holiday.

L'appartamento è praticamente sul mare, tipico palazzo delle coste liguri colorato che si affaccia su una stretta via, il mare è vicinissimo, si sentono le onde. si scende sulla strada e si è direttamente sul lungomare di Camogli. Per noi era importante essere dentro Camogli per raggiungere le sedi delle conferenze del festival a piedi e in breve tempo. La posizione per noi è stata importante, del resto letti comodi, la zona è un po' rumorosa perchè passa li vicino la linea ferroviaria e chi passa a svuotare i bidoni del vetro a Camogli fa sempre un sacco di rumore, ma è così ovunque in quella zona. l'appartamento è bello, solite scale verticali di lavagna. Ma è tipico delle case fatte così. la loro bellezza

Abbiamo soggiornato dal 13/09/26 al 20/09/26 nell'appartamento Mario a Lido di Camaiore, dove abbiamo apprezzato:
- zona silenziosa
- modernità degli arredi
- letto comodissimo (con cuscini da rivedere)

L'host è stato sempre disponibile, gentile e rapido nelle risposte alle nostre domande/richieste.
Anche se l'appartamento non era vicinissimo alla spiaggia, la camminata di un quarto d'ora era piacevole.
Sarebbe stata gradita una maggiore attenzione alla pulizia iniziale.
Ci torneremmo sicuramente !

Sehr schöne vollständig renovierte Wohnung mit großer Terrasse und tollem Blick über die Dächer von Vernazza. Zur Perfektion fehlt nur noch ein Sonnenschutz auf der Terasse und eine Vervollständigung der sehr knappen Küchenausstattung

Goede communicatie en goede service de woning casa Piero. In torre del Lago was prima grote plaats om buiten te zitten rustig en vlak bij strand en bos

Great location, supermarket and bus stop within a few minutes walk. Spotlessly clean apartment with everything one needs and excellent service from Happy Rentals.

The house was dirty and smelled.
Arriving at the house we got itching everywhere.
We left immediately and booked a hotel.
It doesn't look like the pictures at all. And we advise everyone not to book this apartment.

Where do I start? Maybe this is a European thing but trying to get someone to take responsibility for a booking disaster is a nightmare. There are literally 3 companies involved with this booking. I’m sure that finger pointing is a common deflection. I booked a stay at Casa Al Prato in Varenna for 4 nights. No one controls the weather but this apartment is NOT inhabitable if the outside temps are 75 degrees or warmer. The bedrooms are in an ATTIC. Literally 10 degrees hotter than the outside temps. You can NOT stand up in these bedrooms. You CAN control knowing that these bedroom can’t be slept in in warm weather. My elderly parents didn’t sleep at all the first night and we put them on a train for Milan the next day. This cost me an additional 3 night of hotel stay. I could NOT sleep in that attic and had to sleep on the dingy, dirty, and torn up couch downstairs. It was horrible. Little response from this company other than the deflection to others. We left after two nights to Milan to join my parents. An additional two night expense. No consideration from happy.rental or Lake Como Holiday or Holiday Property Solutions. I’m sure they all take credit when something goes right. Before you read a response form this company deflecting responsibility, know that I emails these details after our first night. No response for two days and they then told me I needed to contact someone else. By then I was already packed and headed to Milan.