Siena is an enchanting town, and the Casina di Giarda is the perfect spot for exploring it. The 21st -century duplex flat on the ground floor opens into a stone-flagged hall with a 20-foot ceiling, w... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Einwandfreie Abwicklung. Sehr günstiger Preis. Absolut sauber. Betreuung vor Ort excellent. Super Lage. Eigene Garage. Die Wohnung empfiehlt sich für eine erneute Buchung.
The studio with balcony was comfortable, well designed and equipped. Great bathroom and kitchen facilities, all very clean. Support was also excellent, with a very kind and helpful in-house custodian... Vis mer
ASSOLUTAMENTE DA EVITARE Ho soggiornato a inizio settembre in un b&b di Gaggi in provincia di Messina gestito da questa società. - Appartamento ai limiti dell'agibilità con ambiente esterno mol... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!
Kontaktopplysninger
6900, Lugano, Sveits
- +41 (0)43 5005983
- enquiries@happy.rentals
- happy.rentals
4,2
Bra
785 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Sehr guter Reisepartner
Von der Buchung über die Bezahlung bis hin zu den Informationen vor Ort hat für uns alles gepasst - danke!
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Lieber Herr Jochen,
Vielen Dank für Ihre freundliche Rückmeldung!
Es freut uns sehr zu hören, dass von der Buchung über die Bezahlung bis hin zu den Informationen vor Ort alles zu Ihrer Zufriedenheit verlaufen ist.
Ihr positives Feedback bedeutet uns viel und motiviert unser Team, weiterhin den bestmöglichen Service zu bieten.
Wir würden uns freuen, Sie bald wieder begrüßen zu dürfen!
Freundliche Grüsse
Happy.Rentals Team
Zagreb - family
Beautiful apartment in a beautiful neighborhood.
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Hello Igor,
Thank you so much for your kind words! We're delighted to hear that you and your family enjoyed the apartment and the neighborhood. It was a pleasure hosting you, and you’re always welcome back anytime!
Kind regards
Happy.Rentals Team
Man braucht ein Auto.
Die zuständige Verwalterin Anna Maria ist sensationell🎉
Hilfsbereit, ideenreich, zuverlässig und pünktlich.wir waren 9 Wochen dort, Januar bis März, bis auf das schlechte Wetter waren wir sehr zufrieden.
Wir freuen uns aufs nächste Jahr und wünschen allen einen erfolgreichen Sommer
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Liebe Frau Scacchi,
Vielen Dank für Ihre tolle Bewertung und die freundlichen Worte!
Es freut uns sehr zu hören, dass Sie sich während Ihres 9-wöchigen Aufenthalts bei uns wohlgefühlt haben. Ein ganz besonderes Dankeschön auch für Ihr großes Lob an Anna Maria! Wir geben Ihre netten Worte sehr gerne an sie weiter.
Vielen Dank auch für den Hinweis bezüglich der Mobilität – das ist sicherlich hilfreich für zukünftige Gäste.
Schade, dass das Wetter nicht ganz mitgespielt hat, aber umso mehr freut es uns, dass Sie dennoch eine schöne Zeit hatten. Wir freuen uns schon jetzt darauf, Sie im nächsten Jahr wieder bei uns begrüßen zu dürfen!
Wir wünschen Ihnen ebenfalls einen erfolgreichen und sonnigen Sommer.
Freundliche Grüsse
Happy Rentals Team
Conscientious, helpful and responsive. A good company.
HR were extremely helpful, responsive and flexible. The apartment was very good and central and I feel confident the few small bits of feedback we've given about Apartment Beau Soleil, which were minor anyway, will be acted on. I'd certainly recommend them to deal with as a company. Thank you.
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Guy,
Thank you so much for your kind words and thoughtful feedback.
We truly appreciate your comments and will certainly take your feedback on board as we continue to improve our apartments and services. It’s great to know that the location and overall experience met your expectations.
Thank you again for your recommendation,it means a lot to us. We hope to welcome you back again in the future!
Warm regards,
Happy Rentals Team
Poor customer service
Enquired about a large four bedroom villa in Spain for 5 people, two week stay. The villa had a pool.
Was told that only one normal size towel was available per person for the whole two weeks. If I wanted them to be changed I would have to pay.
So if you got out of the pool, you would have to walk dripping wet into the villa before you shower and wash your hair (with your one towel).
Avoid this company. Seem to use anything they can to get more money from you. No customer service.
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Elizabeth/Diane,
Thank you for your feedback.
We are sorry that there was confusion during your enquiry. After reviewing the Airbnb conversation, we can see that our colleague informed you that two bath towels per guest are included. Unfortunately, the message did not mention that each guest also receives a separate pool towel, which is part of our standard provision. We apologise for that omission.
To clarify, our properties in Spain normally provide two bath towels and one pool towel per guest. Additional towel changes during the stay can be arranged for an extra fee, which is standard practice for many self-catering holiday rentals.
As this was an enquiry rather than a confirmed booking, we regret that the misunderstanding led to such a negative impression. We always aim to provide clear and accurate information and appreciate the opportunity to clarify this here.
Kind regards,
Happy Rentals Team
Location, location, location
Great information to access accommodation.
Accurate description.
Great flat for 3-4 people
1. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Joanne,
Thank you for your lovely review!
We’re delighted to hear that you enjoyed the apartment in Sauze d’Oulx and that the location worked so well for your stay. It’s also great to know that the access information was clear and that the apartment matched the description.
We’re glad the flat suited your group comfortably, and we hope to welcome you back again in the future.
Kind regards,
Happy Rentals Team
The apartment had all that we needed…
The apartment had all that we needed and is very close to the Clotes lift.
The booking procedure is straight forward followed by useful information regarding the property and key collection.
The only thing that I would change is to change the given route from Oulx to the property to avoid driving through the center of town(limited access zone)as it is not necessary or quicker.
Besides that we had a great time
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Tony,
Thank you for your kind review. We’re very happy to hear that the apartment had everything you needed and that you enjoyed the convenient location close to the Clotes lift. It’s also great to know that you found the booking process smooth and the information provided helpful.
Thank you as well for the suggestion regarding the route from Oulx. We appreciate the feedback and will review the directions we send to future guests to make them clearer.
We’re glad you had a great stay and hope to welcome you back again soon!
Kind regards,
Happy Rentals Team
Per chi affitta casa, occhio! Non fidatevi
Occhio perché propongono contratti in cui ti danno un tot (fisso, bassissimo) a giorno di affitto casa, poi si tengono il resto dei proventi e tentano di spingere case a prezzi altissimi. Non sanno fare adaptive positioning dell’asset. E non han saputo fare marketing nè buona comunicazione nel mio caso: hanno sbagliato tutti gli annunci dei miei appartamenti per cui in mappa non comparivano nonostante io, ingegnere digitale, dicessi loro come si faceva. Sarannno anche multinazionale, ma sono alle prime armi. Inoltre i contatti coi leader svizzeri è complicato. Speravo fossero precisi, ma si sono rivelati un flop. Poco trasparenti, io li ho trovati pessimi e qui in zona tutti mi dicono lo stesso.
6. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Gentile Elisa,
ci dispiace leggere nuovamente il suo commento.
Desideriamo però chiarire che il nostro rapporto di collaborazione si è concluso alla fine del 2024, e da allora non gestiamo più i suoi appartamenti. Questa è inoltre la terza recensione pubblicata su questa piattaforma riguardo alla stessa esperienza.
Per correttezza verso chi legge, precisiamo che il modello contrattuale da lei citato è stato condiviso e accettato prima dell’avvio della collaborazione, come avviene normalmente in questo tipo di servizi.
In ogni caso, prendiamo sempre seriamente i feedback. Proprio per questo ho provato a contattarla telefonicamente oggi per parlarne direttamente, ma senza riuscire a raggiungerla. Riproverò più tardi perché preferiamo sempre affrontare eventuali incomprensioni in modo diretto e costruttivo.
Rimaniamo disponibili al confronto.
Cordiali saluti,
Happy Rentals Team
Happy rentals chamonix is extremely…
Happy rentals chamonix is extremely variable one apartment was lovely the other was dirty, mouldy and completely disparate from pictures provided. The ground team were useless and they refunded 100 euros when we refused to stay in the property and moved elsewhere due to concerns re safe habitation. They offered no help and no solutions. Awful company.
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Tee,
Thank you for your feedback. We are sorry to read that your experience with one of the apartments did not meet your expectations.
As you mentioned, your group booked two different apartments in the Résidence Le Cristal; Mont Blanc 5 and Mont Blanc 8, which are individually owned properties with different layouts, finishes and price levels. Mont Blanc 8, which was the higher-category apartment, is indeed larger and more recently renovated, while Mont Blanc 5 is a more basic unit.
That said, we take your comments about Mont Blanc 5 seriously. Our local team inspected the issue and, as discussed during your stay, we provided a refund for the inconvenience.
We also want to clarify that our team did respond on site and processed the refund once the issue was verified. Nevertheless, we are sorry that you felt unsupported, as this is certainly not the experience we aim to provide our guests.
Your feedback has been shared with the property owner so that improvements can be made.
We are glad that you enjoyed Mont Blanc 8, and we hope we may have the opportunity to welcome you again in one of our renovated apartments in the future.
Kind regards,
Happy Rentals Team
Tutto perfetto
Tutto perfetto! La casa è impeccabile, gli spazi sono ottimizzati e l'arredo è nuovo, funzionale e di gusto. La posizione è perfetta, con vista sulle montagne e a pochi passi dagli impianti (a mio giudizio meglio del Sestriere). Consigliatissimo. Io e la mia famiglia torneremo sicuramente.
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Gentile Giorgio,
Grazie mille per le bellissime parole! Siamo davvero felici che abbiate apprezzato la casa, gli spazi e l’arredo, e che la posizione vi abbia permesso di godervi al meglio la vista e la vicinanza agli impianti. È stato un piacere ospitare voi e la vostra famiglia. Sarete sempre i benvenuti: vi aspettiamo presto per un’altra vacanza in montagna!
Un caro saluto,
Happy Rentals Team
Happy Rentals Chamonix France was a…
Happy Rentals Chamonix France was a Very unaccommodating Property Management company. We were traveling 14 hours to get to France and our flight landed early. There was no way we could convince Happy Rentals to allow us to checkin early. Also had to go to a place a mile away to pickup the key which cost us an extra $40 US since we hired a driver. :(
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Monica,
Thank you for your feedback.
We’re sorry to hear that your arrival felt stressful after such a long journey. Winter season in Chamonix is an exceptionally busy period, and as clearly stated in the booking details, check-in begins at 4PM. During peak season, apartments are often occupied the night before (as was yours), and our housekeeping team requires the full turnaround time to prepare the property to the proper standard for incoming guests. For this reason, early check-in unfortunately cannot be guaranteed.
Regarding key collection, our office location (approximately 1 km from the apartment) is also clearly indicated prior to booking and in the arrival instructions. Many guests choose to walk or take a short taxi ride, depending on their luggage. We understand this may have been inconvenient with a private driver, but the key collection point is part of our standard and transparent check-in process.
We truly aim to provide clear information in advance so guests can plan their arrival accordingly, especially during the busy winter season in central Chamonix.
We do hope you still enjoyed your stay and your time in the French Alps.
Kind regards,
Happy Rentals Team
Cozy and warm
The apartment was just right for our family of two adults and two kids. It was warm and cozy and it was really nice to go back at it after a snowy cold skiing day. The instructions were very clear. We found the place and the key very easy and we checked in withing 10 minutes from our arrival. The ideal stop for the transfer from Torino airport is on the parking lot in front of the church. The experience would has been even better if there was small dishwasher.
7. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Guest,
Thank you very much for your lovely review. We are delighted to hear that the apartment was a perfect fit for your family and that you found it warm and cozy after your ski days, there’s nothing better than coming back to a comfortable space after a cold, snowy day on the slopes.
We’re also pleased that you found the instructions clear and that the check-in process was smooth and quick. It’s great to know the transfer stop location worked well for you too — that detail will certainly be helpful for future guests.
Thank you as well for your constructive suggestion regarding a small dishwasher. We truly appreciate this kind of feedback, as it helps us improve the guest experience. We will be sure to pass your comment along to the property owner for consideration.
We hope to welcome you and your family back again for another ski holiday soon.
Kind regards,
Happy Rentals Team
Soggiorno
Immobile molto pulito, ben fornito e con mobili nuovi. Consigliatissimo
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Gentile Daniela,
Grazie mille per la sua recensione!
Siamo lieti che abbia apprezzato la pulizia dell’immobile, la dotazione completa e l’arredamento nuovo.
Grazie per averci consigliato e sarà un piacere poterla ospitare nuovamente in futuro!
Un caro saluto,
Happy Rentals Team
The flat was amazing
The flat was amazing, clean and good view of the panorama. Advise is to put more towels if the stay is long and let the quest know that is no much toilet paper, dish liquid and tablets for the dishwasher so quests can buy before.
The experience was perfect for us.
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Ioana,
Thank you very much for your kind review.
We’re delighted to hear that you enjoyed the apartment, its cleanliness, and the beautiful panoramic view. It’s wonderful to know that the experience was perfect for you.
Thank you as well for your helpful suggestions.
We hope to have the pleasure of welcoming you again soon.
Warm regards,
Happy Rentals Team
Great little apartment
Great little apartment. Housed a family of 5 for the week no problem. Lots of storage. Heating was great. Easily walkable to town centre. Just be careful the hot water is limited, and the power can trip if multiple appliances are on.
14. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Jon,
Thank you very much for your thoughtful review.
We’re delighted to hear that the apartment suited your family comfortably and that you appreciated the storage space, heating, and convenient location within walking distance of the town centre.
Thank you as well for highlighting the points regarding the hot water and electrical capacity. We appreciate you mentioning this for future guests, and we will review how best to make this information clearer to ensure an even smoother stay.
It was a pleasure hosting you, and we hope to welcome you and your family again in the future.
Best regards,
Happy Rentals Team
Io e i miei amici abbiamo soggiornato…
Io e i miei amici abbiamo soggiornato nella suite 2 a Viareggio nel weekend. L’appartamento é molto pulito e ordinato, i letti sono comodissimi, la cucina è munita di piastra a induzione, i condizionatori funzionano perfettamente e nel bagno è presente il phon. La posizione inoltre é perfetta sia per raggiungere la passeggiata sia per andare verso il centro. Ottima esperienza, torneremo sicuramente
15. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Gentile Asia,
Grazie mille per la splendida recensione!
Siamo davvero felici che abbiate apprezzato la pulizia e l’ordine dell’appartamento, la comodità dei letti e la dotazione della cucina. Ci fa molto piacere sapere che avete trovato tutto il necessario per un soggiorno confortevole, dai condizionatori al phon in bagno.
Anche la posizione è uno dei punti di forza della suite, ed è bello sapere che vi ha permesso di godervi al meglio sia la passeggiata che il centro di Viareggio.
Sarà un vero piacere accogliervi nuovamente per un altro weekend insieme ai vostri amici. A presto!
Un caro saluto,
Happy Rentals Team
Se vuoi perderti dei soldi sei nel…
Se vuoi perderti dei soldi sei nel posto giusto!
Starsene alla larga
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Gentile Fede,
Questa è la terza recensione da una stella che ci lascia. Le abbiamo scritto più volte chiedendo maggiori dettagli, poiché gestiamo molti ospiti e tanti proprietari e desideriamo sinceramente comprendere e risolvere eventuali problematiche. Tuttavia, non è stato disponibile a fornirci ulteriori informazioni.
Si ha l’impressione che l’intenzione sia semplicemente quella di lasciare recensioni negative, senza darci la possibilità concreta di offrirle assistenza. Siamo sempre disponibili a risolvere eventuali criticità, ma senza un riscontro più specifico diventa molto difficile intervenire in modo efficace.
Restiamo comunque a disposizione qualora decidesse di condividere maggiori dettagli, così da poter verificare adeguatamente la situazione e fornirle il supporto necessario.
Cordiali saluti,
Happy Rentals Team
All you need for a ski holiday
Great communication over email and WhatsApp. Lovely accommodation with most of the basic necessities. Had a great holiday!
7. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Zuzanna,
Thank you very much for your kind review.
We’re delighted to hear that you appreciated the communication and found the accommodation comfortable and well-equipped. It’s wonderful to know you had a great holiday!
We truly hope to have the pleasure of welcoming you again in the future.
Kind regards,
Happy Rentals Team
Stay away- they lie and lie and lie
Stay away: they lie and lie and lie, even in their reply here at Trustpilot, they lie. So do not trust them: we rented an apartment with aircondition, but they deliberately turned the power off for cost saving reasons, so we had the choice of either unpleasant 27 degrees in the bedroom at night or mosquitoes if we opened the windows. – both very unpleasant. Happy Rentals is located in Switzerland and decide if the temperature is for need of aircondition in Italy. We notified both Happy Rentals and the reception on the spot, the very first day to turn on power for the aircondition, but nothing happened, so finally we left. – Stay away !
9. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Dear Jens,
We’re sorry you felt disappointed by your stay in Porlezza. During your visit in September, the air conditioning had already been switched off for the season, which is standard practice at the resort. At that time, outdoor temperatures were mild and the apartment could be comfortably cooled by opening the windows, which we explained.
There was no intention to mislead, and the situation was handled transparently on site. Your refund request was reviewed carefully and declined, including through the chargeback process.
We always aim to provide an honest description and a comfortable experience for our guests, and we regret that this did not meet your expectations.
Kind regards,
Happy Rentals Team
Very good apartment
Very good apartment, conveniently located close to the main ski slopes, with excellent amenities. We had a great stay. Bonus: it’s equipped with a sauna.”
1. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happy.Rentals
Hello,
Thank you for your kind review! We’re delighted you enjoyed the location, amenities, and especially the sauna. We’d be happy to welcome you back again.
Kind regards,
Happy Rentals Team
Dette er Trustpilot
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