Halo Hair Extensions Anmeldelser 

295
•
TrustScore 4.5 av 5

4,3

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Se hva andre synes

Vurdert til 5 av 5 stjerner

High quality hair at affordable prices! Colour matched perfectly, excellent customer service. I received the deluxe hair extension and half head clip ins for the front pieces to hide my blunt lob. I c... Vis mer

Vurdert til 5 av 5 stjerner

I just bought a halo hair extension and when it came I had a problem with the wire I couldn’t shorten it to fit my head so sent an email to their customer service and shortly after had a reply explai... Vis mer

Vurdert til 5 av 5 stjerner

Amazing customer service! I had to return my order, and the team at Halo Hair Extensions were so helpful and made the whole process really easy. They sorted everything out straight away and were frien... Vis mer

Vurdert til 1 av 5 stjerner

Getting a refund is awful there is no communication at all ! Have you noticed only reply when its a good review ! so surprised they are still able to trade !!! Order #5489... Vis mer

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Informasjon om virksomheten

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Skrevet av virksomheten

Halo Hair Extensions is a leading UK retailer and wholesaler of 100% Indian Human Remy Hair Extensions. The revolutionary 'Halo' hair extension piece in varied lengths and thickness so there is Halo that is suitable for everyone. These are: The Halo, Deluxe Halo & Premium Halo All Halos come with a 'lifetime guarantee' on the wire, elastic and stitching too! We hold the largest stock of shades in the hair extension market with over 50 shades to choose from. Throughout our hair extension range we offer 100% Human Remy Hair - meaning that every single hair strand is cuticle correct providing a smooth soft finish that does not tangle or knot. FREE DELIVERY with Buy Now Pay Later options. We offer other various hair extension methods including: Clip Ins, Tapes, Wefts, Ponytails, Plaits, Nail Tips, Stick Tips, Micro Loops, Nano Rings and Head Bands. We also have an Online Colour Matching Service - simply get in touch via email or social media for one of our customer advisors to help advise you on the best shade for you. UK SHIPPING ONLY www.halohairextensions.com Follow us @halohairextensions *Please Note: some of these reviews are about other companies that are trading using our trademark "Halo"


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

295 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(295)

21 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Colour Match Service Inadequate

I went through the colour match service but unfortunately when I put the extensions in, they didn't match at all. The company refused to refund me, even though I had checked the colour with them first. When I emailed again to ask them to reconsider I was ignored completely.

8. desember 2023
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Svar fra Halo Hair Extensions

Good Morning Dolly,
I'm very sorry to read this negative review in relation to our Colour Matching service. Ourselves at Halo Hair Extensions simply colour match to what see on the photos sent in. Of course if the hair extensions are still in the condition that they arrived in (banded up and still attached onto a backing card) we would of course refund or exchange them. If you could email us at info@halohairextensions.com I would love to try and help further but due to the amount of customers in our data base we cannot find an email in relation to this with your name.
Kind Regards,
Halo Hair Extensions

Vurdert til 1 av 5 stjerner

Horrible hair quality

I’ve purchased several halos throughout the years and have had no issues with matting like I have in the last two purchases!! I bought two within 6 months apart because I thought maybe the first one was just a bad batch, but the second one is just as crappy! Not only have they doubled in price but the quality of hair is crap. $600.00 and it was matting and creeping within one month! Same hair products and oils used with previous halos.

8. februar 2024
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Svar fra Halo Hair Extensions

Good Morning JJ,

We are very sorry to read this negative review in relation to our company however we noticed that you are in the US - we at www.halohairextensions.com DO NOT ship to the US - only the UK so it is highly possible this negative review does not relate to our company.

Kind Regards,
Halo Hair Extensions

Vurdert til 1 av 5 stjerner

Helt ril grin

Har bestilt en vare d.10/1 og de har trykket pengene fra min konto d.12/1 og jeg har ikke hørt fra dem, kun tak for din bestilling den samme dag. Har taget kontakt via mail hvor de skriver at de er ved behandle min bestilling idag 8 dage efter min bestilling. Helt til grin firma, uprofessionelt, dårlig stil. Det 0 stjerner herfra 👎

10. januar 2024
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Svar fra Halo Hair Extensions

Good Morning Pia,

Please can you email us at info@halohairextensions.com so we can help with your order & delivery. Thankyou, Kind Regards,
Halo Hair Extensions

Vurdert til 1 av 5 stjerner

Purchased a 12" halo and whilst the…

Purchased a 12" halo and whilst the colour match was spot on, the quality unfortunately was not. Does not move or hang like human hair (as it claims to be) and looked very stiff and dry. I washed it as per the instructions and gave it a nice repair mask however it has not made a difference to the quality and I cannot wear it as it just looks fake and wiggy. £100 down the drain....I do not recommend this company.

4. januar 2024
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Svar fra Halo Hair Extensions

Good Morning Vicki T,
I'm very sorry to read this negative review in relation to our Halos. We only deal with 100% Indian Human Remy Hair. If you could email us at info@halohairextensions.com I would love to try and help further but due to the amount of customers in our data base we cannot limit down the emails to see if you have corresponded with us first upon writing this review.
Kind Regards,
Halo Hair Extensions

Vurdert til 1 av 5 stjerner

Great delivery but the hair doesn’t…

Great delivery but the hair doesn’t even last a month, terribly dry and breaking off rapidly

11. desember 2023
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Svar fra Halo Hair Extensions

Good Afternoon Hannah,
So sorry to hear you are disappointed with the quality of our hair. Unfortunately you have not contacted us directly so we could discuss your issue before leaving this review.
All of our clip in extensions are Single Drawn 100% Indian Human Remy Hair so should not be dry and breaking rapidly if looked after correctly.

Kind Regards,
Halo Hair Extensions

Vurdert til 1 av 5 stjerner

Horrible !!

Horrible !!! Do not buy ! Cheap and can’t return !!!

8. desember 2023
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Svar fra Halo Hair Extensions

Good Afternoon Debra,
So sorry to hear you are disappointed with the quality of our hair. Unfortunately you have not contacted us directly so we could discuss your issue before leaving this review - you can certainly return. We have had no request from yourself to attempt to return.

Kind Regards,
Halo Hair Extensions

Vurdert til 1 av 5 stjerner

Do not waste hundreds of pounds of your…

Do not waste hundreds of pounds of your money!!! I was left I'm tears and 400 pounds out of pocket! I have used hsir extensions for years and recently bought some when toned completely tangled the nanos and the weft was also tangled wish I had a photo to post it took two of my friends and 3 hours and a whole bottle of redken so soft and and bottle of osmos oil which cost over 50 pound to detangle tbe absolute disaster which also happened the day before of my holiday.. never experienced this before your extensions have really went downhill I'm sure some of the hair was actually synthetic now walking around half bald and no money to fix it. Luckily my friend had a synthetic piece to help patch it for time being, better quality than your extensions! Please people do not buy!!!!

4. november 2023
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Svar fra Halo Hair Extensions

Good Morning Kirsty,
I'm very sorry to read this negative review in relation to our Nano Ring Hair Extensions. We only deal with 100% Indian Human Remy Hair so very confused as to what has happened here. If you could email us at info@halohairextensions.com I would love to try and help further but due to the amount of customers in our data base we cannot limit down the emails to see if you have corresponded with us first.
Kind Regards,
Halo Hair Extensions

Vurdert til 2 av 5 stjerner

Jeg har bestilt en pakke den 22/10/23…

Jeg har bestilt en pakke den 22/10/23 og jeg har stadig ikke modtaget en mail om at den er blevet sendt. Jeg har sendt jer e-mails og skrevet på jeres hjemmeside, men jeg har heller ikke fået svar.
Venlig hilsen

2. november 2023
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Svar fra Halo Hair Extensions

Good Morning Amy,

Please can you email us at info@halohairextensions.com so we can help with your order & delivery as we have no orders on our system with your name.
Thankyou, Kind Regards,
Halo Hair Extensions

Vurdert til 1 av 5 stjerner

Stay away

Have used Halo hair extensions for years
Bought some and got them put in my hair 4 weeks ago .. after a week the really started shedding badly and falling out .. they had become really dry too ... I always use the same well experienced hair dresser to put bonds in ... I contacted them they asked for pictures and wanted to know what products I used on my hair ... obviously all sulphate free etc . I suggested it was a bad batch.. I purchased another 50 strands to try make this look better ... they emailed me to take them all out and they will look at them !!!! ... worst customer service ever... stay away

2. oktober 2023
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Svar fra Halo Hair Extensions

Good Afternoon Audrey,
I'm very sorry to read this negative review in relation to our Hair Extensions. We only deal with 100% Indian Human Remy Hair. I would love to try and help further but due to the amount of customers in our data base we cannot limit down the emails to relay back to.
Kind Regards,
Halo Hair Extensions

Vurdert til 1 av 5 stjerner

Getting a refund is awful there is no…

Getting a refund is awful there is no communication at all ! Have you noticed only reply when its a good review ! so surprised they are still able to trade !!!

Order #5489


ORDER #5489

Your shipping status has been updated
The following items have been updated with new shipping information.

View your order

or Visit our store

YANWEN tracking number: UH876233639YP

Items in this shipment

Halo® Hair Extensions × 1
Ash Brown Blonde Highlights / 14inch 70gr.

If you have any questions, reply to this email or contact us at



16. oktober 2023
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Svar fra Halo Hair Extensions

Good Afternoon Anna.

Sorry to hear this - unfortunately you have left your review on the wrong company. We know this for certain as this order ID is not one of ours and your name does not come up in our order system or emails. Further more, we do not use YANWEN tracking, we only ship with Royal Mail and DHL. We also do not have a shade: Ash Brown Blonde Highlights. Our 14" Halos are 95 grams - not 70grams.

We urge you to check out our website as you will soon notice you haven't ordered from us.

Regards,

Halo Hair Extensions
www.halohairextensions.com

Vurdert til 1 av 5 stjerner

Please do not waste your money like I…

Please do not waste your money like I did I paid £250 and that was £50 off. They didn’t even last 2 weeks without shedding & falling to pieces. I’ve wore weaves and hair extensions for years and never in my life had any matting or itchy hair but this was the itchiest, most cheap hair I’ve ever been encounter with.

25. januar 2023
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Svar fra Halo Hair Extensions

Hello L Boyle

We are very sorry to see your review based on our Luxe Weft.

Please can you email us at: info@halohairextensions.com so we can try and help.

Our team look forward to hearing from you and rectifying this query.
Kind Regards,
Halo Hair Extensions

Vurdert til 1 av 5 stjerner

worst experience ever. Biggest waste of money:(

I ordered two packs of the 20" Tape-In extensions and had them in on 20/07/23. At first they were luscious, smooth and perfect.

After one wash they became frizzy, matted and bushy my worst nightmare.
At first I thought I was doing something wrong however, I had been following all aftercare advice and realised there’s nothing I can do to help it.

My hair has become unmanageable it’s making me miserable. It’s constantly getting matted, even after brushing it all completely. It has caused so much shedding. I’ve removed some pieces I found matted the most and they have halved in length!!! I assume this will be the fate for the rest of the hair and it’s only been just over a month.

It’s a shame as i expected these to last me at least 6 months as all my other hair usually lasts longer!!
I’m finding it hard to believe this is even human hair. I thought my hair was damaged but gosh! These are awful:( Extremely disappointed.

29. august 2023
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Svar fra Halo Hair Extensions

Good Afternoon Natasha,

We are very sorry to see your review based on our 20" Tape in Extensions

Please can you email us at: info@halohairextensions.com so we can help resolve this for you.

Our team look forward to hearing from you and rectifying this query.
Kind Regards,
Halo Hair Extensions

Vurdert til 1 av 5 stjerner

Worst extensions ever NOT REAL HUNAN…

Worst extensions ever NOT REAL HUNAN HAIR! Hair breaks off when brushed gets matted very quickly waste of money!

7. juli 2023
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Svar fra Halo Hair Extensions

Good Afternoon Hayley,

We are very sorry to see your review based on our Hair Extensions

Please can you email us at: info@halohairextensions.com so we can try and help resolve this for you.

Our team look forward to hearing from you and rectifying this query.

Kind Regards,
Halo Hair Extensions

Vurdert til 1 av 5 stjerner

Possibly the worst extentions ive ever…

Possibly the worst extentions ive ever come across . So knotty and bushy. Look fantastic when they arrive week later useless definatly not worth the hassle.. I've damaged my own hair trying to get a brush through them

9. august 2023
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Svar fra Halo Hair Extensions

Good Afternoon Emily,

We are very sorry to see your review based on our Hair Extensions

Please can you email us at: info@halohairextensions.com so we can try and help resolve this for you.

Our team look forward to hearing from you and rectifying this query.

Kind Regards,
Halo Hair Extensions

Vurdert til 3 av 5 stjerner

Ok price and ok experience, great customer service though.

I ordered the deluxe hair extensions clip in set. I’m leaving a review simply as I question the validity of some of the other reviews here.

The value for money is not bad, they arrived swiftly, customer service is very good and they helped me match.

The hair quality itself is just ok, not that great. Easily tangles and not particularly soft, the clips are good quality. I also wouldn’t say it’s enough to add length as described.. thickness maybe if you get them cut in. Don’t get me wrong, definitely ok for the price. But the reviews saying it’s so soft and good quality seem inaccurate to me.

3. februar 2023
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Vurdert til 1 av 5 stjerner

Won’t be purchasing again

have purchased 3 packs of vibrant red nano ring hair extensions, when they arrived in the packet, they looked very magenta/purple like.. my hairdresser assured me that as they are supposed to be remy hair, they should colour/tone with my natural hair colour to match. So of course we proceeded to put the extensions in and tried an all over red colour. The extensions did not take to the colour one bit and any colour washed straight out.
I paid my hairdresser a lot of money to come out of the salon with unmatched hair as the extensions were completely different to the colour ordered and would not colour or style properly (curls just dropped straight out) she has advised me that this is an example of very poor quality hair. There are also clumps and clumps of fall out from the strands. This hair was not cheap. I am having to go back to my hairdresser, and spend more money so she can try and correct my hair to the poor quality, pinky/purpley/reddish hair that I have been supplied from Halo. Fair to say I’m really not happy with the quality of the hair or the colour which the hair is described to be. I have had them in two weeks now, following the correct aftercare as has extensions before, they Matt so bad and the knots are impossible to get out knotting my real hair with it. This is not real hair at all or at least 90% of it. These extensions are coming out Wednesday and I’m so scared that my hair will be extremely damaged too. I expressed this complaint to Halo, as I paid with Klarna I think I have had a refund but I have had no apologies from the company.

30. juni 2023
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Svar fra Halo Hair Extensions

Good Afternoon Chloe,
Thank you for leaving this review. We are so sorry to hear to did not receive our reply. This matter was resolved straight away and the order was fully refunded - again we do apologise if you did not receive confirmation of this which has lead to you leaving this 1 star review. The refund was actioned 10 days before leaving this review.
Kind Regards,
Rachel

Vurdert til 5 av 5 stjerner

The softest extensions ever and so so…

The softest extensions ever and so so easy to apply! I would really recommend Halo extensions to anyone who is new to using hair extensions. X

26. mai 2023
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Svar fra Halo Hair Extensions

Thankyou for your review Rosie! We really appreciate it! :)
We would love to see photos of you wearing our hair extensions.

Vurdert til 1 av 5 stjerner

Not what they used to be 😞

I have been a dedicated Halo extensions customer for the past 8-9 years and have always loved them, but sadly the past couple of years the quality has been absolutely awful!! My last few sets have tangled SO easily and the last set I bought a few weeks ago were so thin and wispy that they would have needed a good few inches cut off to make them look half decent so I now only use them to wear my hair in a bun as cutting them defeats the object of having hair extensions!!
Halo hair used to be thick and luxurious and I would buy at least twice a year but sadly I feel I now need to start looking elsewhere which is a nuisance when you have already found the perfect colour match but the quality just isn't up to standard. I give up even emailing them now.

1. mars 2023
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Svar fra Halo Hair Extensions

Good Afternoon Victoria,
Thank you for leaving your review - We are so sorry that you feel this review was necessary, If you could please email us - our cusomer service team would love to try and help you regain the confidence back in our brand.
Kind Regards,
Halo Hair Extensions

Vurdert til 1 av 5 stjerner

Jeg har åbenbart (skriver de) trykket…

Jeg har åbenbart (skriver de) trykket på månedligt abonnement, og har nu modtaget 4 pakker (har ikke engang brugt min første). Har skrevet til dem at jeg ikke ønsker flere men intet svar, og det er nærmest umuligt at afmelde det igen. Er der nogen som ved hvordan man kan afmelde dem???

15. mai 2023
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Svar fra Halo Hair Extensions

Good Afternoon Nan,
We are not a subscription hair extension service.
Kind Regards,
Halo Hair Extensions

www.halohairextensions.com

Vurdert til 5 av 5 stjerner

Halo hair extension

Absolutely love my halo this is my first purchase of a halo hair extension.
I had this delivered 2 days after placing order.
Colour match is perfect definitely a game changer for me and halo hair extensions is my new best friend.
Highly recommend

2. mai 2023
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Svar fra Halo Hair Extensions

Thankyou for your review in regards to our hair, delivery and colour match service We really appreciate it! :)
We would love to see photos of you wearing our hair extensions.

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