Halo Hair Extensions Anmeldelser 

295
•
TrustScore 4.5 av 5

4,3

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

High quality hair at affordable prices! Colour matched perfectly, excellent customer service. I received the deluxe hair extension and half head clip ins for the front pieces to hide my blunt lob. I c... Vis mer

Vurdert til 5 av 5 stjerner

I just bought a halo hair extension and when it came I had a problem with the wire I couldn’t shorten it to fit my head so sent an email to their customer service and shortly after had a reply explai... Vis mer

Vurdert til 5 av 5 stjerner

Amazing customer service! I had to return my order, and the team at Halo Hair Extensions were so helpful and made the whole process really easy. They sorted everything out straight away and were frien... Vis mer

Vurdert til 1 av 5 stjerner

Getting a refund is awful there is no communication at all ! Have you noticed only reply when its a good review ! so surprised they are still able to trade !!! Order #5489... Vis mer

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Informasjon om virksomheten

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  3. Butikk med hårprodukter
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Skrevet av virksomheten

Halo Hair Extensions is a leading UK retailer and wholesaler of 100% Indian Human Remy Hair Extensions. The revolutionary 'Halo' hair extension piece in varied lengths and thickness so there is Halo that is suitable for everyone. These are: The Halo, Deluxe Halo & Premium Halo All Halos come with a 'lifetime guarantee' on the wire, elastic and stitching too! We hold the largest stock of shades in the hair extension market with over 50 shades to choose from. Throughout our hair extension range we offer 100% Human Remy Hair - meaning that every single hair strand is cuticle correct providing a smooth soft finish that does not tangle or knot. FREE DELIVERY with Buy Now Pay Later options. We offer other various hair extension methods including: Clip Ins, Tapes, Wefts, Ponytails, Plaits, Nail Tips, Stick Tips, Micro Loops, Nano Rings and Head Bands. We also have an Online Colour Matching Service - simply get in touch via email or social media for one of our customer advisors to help advise you on the best shade for you. UK SHIPPING ONLY www.halohairextensions.com Follow us @halohairextensions *Please Note: some of these reviews are about other companies that are trading using our trademark "Halo"


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

295 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(295)

21 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Worst extensions ever

Worst extensions ever! Tangles for days, shedding, and knots up on the sides throughout the day. Be prepared to brush your hair all day just to maintain the mess. Never again!

9. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Bought myself the inferno human hair…

Bought myself the inferno human hair ponytail and the colour is very close to my current hair so was impressed by that, it feels really soft and was packaged so nice! the only reason I didn’t give a 5 star is because the pony tail itself has to be the thinnest one I have ever bought before, I thought considering it was £70 it would have been a bit thicker so slightly disappointed as it’s my first purchase with halo.

12. april 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Halo Hair Extensions

Good Morning Jessica, Thank you for your review in relation to the 20" Ponytail. We are sorry that the Ponytail was thinner than you expecting but all 20" Ponytails are 75g and the 24" Ponytails are 120g 100% Indian Human Remy Hair.
Kind Regards,
Halo Hair Extensions

Vurdert til 1 av 5 stjerner

I am a stylist and I am trained in all…

I am a stylist and I am trained in all forms of extensions
I bought 150 stick tips double drawn for my own hair
When opening the packs I was surprised at the taper each bond had the density of each stick tip taped extremely from about 1/3 on the way down meaning the ends where very very thin compared to the top.
Had them put in anyway and they looked ok but after 1-2 washed with hair extension shampoo and conditioner I found the hair to be very easily matted and when brushing had lots of breakage hair fall on my lap, not shedding but bad breakage
I have had them in two weeks and I am having them removed as the continuous need for brushing is casuarina damage to my own hair and at least 10 have come out with my own hair attached even when holding the root area while brushing
Very disappointed and money wasted in my opinion

10. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Fake hair didn’t even last a month

Fake hair didn’t even last a month

28. februar 2023
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Svar fra Halo Hair Extensions

Good Afternoon Miss Green,
So sorry to hear you are disappointed with the quality of our hair. Unfortunately you have not contacted us directly so we could discuss your issue before leaving this review.

Kind Regards,
Halo Hair Extensions

Vurdert til 5 av 5 stjerner

I bought my first set of extensions…

I bought my first set of extensions about a year ago. I love them! No shedding, great quality. I will be buying more very soon as I've dyed my hair. I will agree they were never quite the same after washing but still absolutely fine. They're probably not the very best on the market, but be prepared to pay £600-800 if you want them. They are great with curling irons/straighteners and a top competitor on the market. I would and have recommended them to everyone.

Gemma

11. juli 2022
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Svar fra Halo Hair Extensions

Thank you for leaving us this excellent 5 star review Gemma. Very pleased to you are happy with your value for money with our hair extensions. Look forward to custom in the future!

Vurdert til 5 av 5 stjerner

So my parcel got lost

So my parcel got lost , however Rachel and the lady on instagram got it sorted for me straight away. I was really impressed with their customer service! thank you !

22. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Halo Hair Extensions

Good Afternoon Meg,

Thank you so much for taking the time to leave us this excellent review, again, we are so sorry your parcel was lost but we always try our best to resolve the issue as soon as possible. We will pass on your feedback to Rachel & the Instagram team involved. Hope you visit us again soon :)

Vurdert til 1 av 5 stjerner

I have had the extensions a month felt…

I have had the extensions a month felt amazing and lovely colour after washing once they now Matt really easy and lumps come out after every brush absolutely a waste of money emailed them nearly a week ago and nothing getting informed through instagram then get told I’ll get a response on Tuesday…. I wouldn’t bother the amount that comes out it fills your brush

19. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Halo Hair Extensions

Good Afternoon Georgia,

Thank you for your review. Sorry to hear you are disappointed with the 24" Luxe Weft, we have checked our emails and we have responded with a solution for you to try and help. Our hair is 100% Indian Human Remy hair so as long as all hair care is followed regarding the extensions it should not react in such a way.

Regards,

The Halo Team.

Vurdert til 1 av 5 stjerner

WORST QUALITY IVE EVER COME ACROSS

I’ve been wearing extensions for 15 years and these are the worst quality I’ve ever come across. They're lovely when you first get them, then when you wash them the colour runs out and they turn really dry. When wearing them the Matt up and turn into dreadlocks. I’ve only had mine 3 months and worn on a few special occasions but they are going in the bin. Don’t waste your money. I wish I read the reviews as they all say the same. AWFUL

16. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Halo Hair Extensions

Good Afternoon Sinead,

Thank you for your review. Sorry to hear you are disappointed with the quality after washing for the Deluxe Halo, we have checked our emails and we have responded with a solution for you to try and help with your situation. Our hair is 100% Indian Human Remy hair so as long as all hair care is followed regarding the extensions it should not react in such a way.

Regards,

The Halo Team.

Vurdert til 1 av 5 stjerner

Ordered medium brown and ash blonde…

Ordered medium brown and ash blonde halo, this was 2 weeks ago and still hasn’t arrived. No communication whatsoever by the company, in fact I cannot even find any emails to confirm my purchase or a tracking number, however they have taken payment from my account. Not very good customer service if even some of the basic things aren’t being done, as well as long waiting times for delivery. I wish I had tried alternate websites, I advise anyone else to do the same if they want the hair delivered in a reasonable time frame.

9. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Halo Hair Extensions

Good Afternoon Alice,

Please can you email us with your order number and full name so we can chase this up for you. All orders are sent with Royal Mail and DHL the same day with emails sent and text messages too.
Also, we don't have a shade named "medium brown" in the Halo range.

Kind Regards,

The Halo team

Vurdert til 1 av 5 stjerner

Worst experience ever

Worst experience ever. I orderd from their website on 12.01.2023 and its almost 2 months and still have not received my order: 6274, I have sent many emails asking for either refund or an update about my order and still didn't hear from them .. Please Avoid purchasing from halo hair extension

12. januar 2023
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Svar fra Halo Hair Extensions

Good Afternoon Nahad,

Sorry to hear this - unfortunately you have left your review on the wrong company. We know this for certain as this order ID is not one of ours and your name does not come up in our order system or emails. We have requested contact information from you so we can get in touch or if you could email us at info@halohairextensions.com - that would be great.

We urge you to check out our website as you will soon notice you haven't ordered from us.

Kind Regards,

Halo Hair Extensions
www.halohairextensions.com

Kind Regards,

The Halo Team

Vurdert til 2 av 5 stjerner

Wonderful customer service but please…

Wonderful customer service but please dont waste your money. I ordered the 'red' coloured hair extensions #35. One, they aren't red they're pink so it was a nightmare getting them to match my hair and two, this product is awful, I've had this hair in 3 months and it's shed so much on my next weave appointment I will be binning these and I've already ordered from else where. After the first wash they went so frazzled and dry it was awful, I emailed the company and they sent a replacement pack which was great - saying it might have been a faulty batch- but the second set of hair is just the same. Don't buy from them until they source and produce a better product.

1. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Colours are not the same !

Not worth the money. Bought from them as they were cheaper then Luxy hair.. cheaper for a reason! Colour was dark ash blonde.. it’s ginger. I took a picture in different lights and in the natural light it is shining with orange strands. I honestly thought I’d ordered wrong or they had sent the wrong one out. My hair compared to the photo online is the same colour. It’s what I get , dark ash blonde . But unfortunately this is a strawberry blonde and that’s being polite.

Hair feels nice and soft. Natural feel to it but my goodness the colours are way off !

Edit to add from reply from the company

Why would I contact you about the colours ? There was nothing else Ont he website that was close to my hair colour apart from this one . And it was completely different to what a dark ash blonde should be ! I returned and got my money back as I didn’t use it. No need for me to contact you directly about it, just making others aware that the colours on the website are not true in real life 👍🏻

21. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Halo Hair Extensions

Good Afternoon Hollie,
So sorry to hear you are disappointed with the colours of our hair. Unfortunately you have not contacted us directly so we could discuss your issue before leaving this review.

Kind Regards,
Halo Hair Extensions

Vurdert til 1 av 5 stjerner

Terrible customer service…

This company has the most terrible customer service. I ordered the halo extensions from my salon and loved it. I tried to find the products (shampoo, conditiner, etc) that’s recommended by this company to use on their extensions. I called salon after salon and no one sold their products. I called the corporate office and literally begged them to sell me their shampoo and conditioner and they flat out refused and said only salons can purchase their products. It shouldn’t be this difficult to buy shampoo. Just sell your damn serums and shampoos to customers; it’s not like I am asking you to sell me your kidneys.

16. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Halo Hair Extensions

Good Afternoon Palak,

Can you please email us with your order ID number in relation to your orders? We have tried to search your name but nothing is coming up. We would love to help to resolve your issue and we await your email.

Kind Regards,

The Halo Team

Vurdert til 5 av 5 stjerner

Nano tip hair

I had a awful experience with another company but found these guys and honestly cannot recommend them highly enough the hair is brilliant and the customer service is above expectation they really are great Rachel was amazing and got back to my email within the hour !!

27. januar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Halo Hair Extensions

Good Afternoon Sam,

Thank you so much for your excellent review. We will pass on your feedback to Rachel directly, we are very happy to hear we exceeded in our customer service.

Kind Regards,

The Halo Team

Vurdert til 5 av 5 stjerner

I recieved my hair extensions colour…

I recieved my hair extensions colour 613 and they were beautiful they were thick and arrived really quickly

11. februar 2023
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Svar fra Halo Hair Extensions

Good Afternoon Kaz, Thank you so much for your excellent 5 star review. So happy to hear you are impressed with your hair extensions! We would love to see photos! :)

Kind Regards,

The Halo Team

Vurdert til 5 av 5 stjerner

Absolutely obsessed!!

Absolutely obsessed!!! My new favourite hair extensions, top quality!

11. februar 2023
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Svar fra Halo Hair Extensions

Thank you for your 5 star review!! Amazing!! Very happy to hear you are obsessed with our brand!

Kind Regards,

The Halo Team

Vurdert til 1 av 5 stjerner

The blonde Weft is honestly the worst…

The blonde Weft is honestly the worst quality I have ever seen. When it arrives it looks great, but after 1 wash it mats and sheds huge amounts of hair. I have almost got dreadlocks in my extensions despite using professional, sulphate free shampoos & conditioners. These literally shouldn’t be being sold because the quality is dreadful and really damaging for your natural hair. The member of staff who helped me was amazing & did offer me a refund, but I really would advise against buying these until they manage to sort out the quality of the blondes.

11. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Halo Hair Extensions

Thank you for your feedback H even though it is disappointing to hear, all of our hair is 100% human hair so it is still very surprising to read this. Out of the whole experience we are relieved to hear that our customer service team did try to hep in any way they could.
We deeply are saddened by hearing about your whole experience.

Kind Regards,

The Halo Team

Vurdert til 5 av 5 stjerner

I love halo extensions

I love halo extensions! Such amazing quality hair! Delivery was so quick, will deffo be purchasing again!

10. februar 2023
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Svar fra Halo Hair Extensions

Thank you so much for your excellent review Skye. So pleased to hear you love the quality of hair and impressed with the delivery time frame! Look forward to your next order :)

Kind Regards,

The Halo Team

Vurdert til 5 av 5 stjerner

Beautiful!

These hair extensions are amazing! I have tried lots of brands of hair extensions and they don’t come close to Halo Hair! They arrived packaged up beautifully and the quality lasts so long! I’ve used my extensions a fair few times and the quality is the same as when they arrived ❤️

9. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Halo Hair Extensions

Thank you for this excellent 5-star review, Ellie! We are so happy to hear that you are so impressed with our brand so far! Thank you for your feedback in regards to our gift wrapping and quality of hair you have received.
Best Regards from the Halo team X

Vurdert til 5 av 5 stjerner

I cannot express how AMAZING halo hair…

I cannot express how AMAZING halo hair extensions are! I’ve had really poor experiences with OTHER brands in the past so I’m always nervous with purchasing extensions online. However hall hair is salon quality! I am so so happy with my order, perfect colour patch! Really fast delivery. Super comfortable to wear and easy to put in

9. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Halo Hair Extensions

Thank you for this amazing 5-star review, Paige! We are so pleased to hear that you are so impressed with our brand in regards to the perfect colour matching, fast delivery and comfort of our extensions.
Kind Regards,
The Halo Team X

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