Halo Hair Extensions Anmeldelser 

294
•
TrustScore 4.5 av 5

4,3

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Se hva andre synes

Vurdert til 5 av 5 stjerner

High quality hair at affordable prices! Colour matched perfectly, excellent customer service. I received the deluxe hair extension and half head clip ins for the front pieces to hide my blunt lob. I c... Vis mer

Vurdert til 5 av 5 stjerner

Amazing customer service! I had to return my order, and the team at Halo Hair Extensions were so helpful and made the whole process really easy. They sorted everything out straight away and were frien... Vis mer

Vurdert til 1 av 5 stjerner

Getting a refund is awful there is no communication at all ! Have you noticed only reply when its a good review ! so surprised they are still able to trade !!! Order #5489... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Halo Hair extensions are the best quality hair! Speedy delivery 24 hr tracked and beautiful perfect packaging! I wear their #613 light blonde hair halo extensions on photoshoots, for TV interviews... Vis mer

Selskapet har svart

Informasjon om virksomheten

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Skrevet av virksomheten

Halo Hair Extensions is a leading UK retailer and wholesaler of 100% Indian Human Remy Hair Extensions. The revolutionary 'Halo' hair extension piece in varied lengths and thickness so there is Halo that is suitable for everyone. These are: The Halo, Deluxe Halo & Premium Halo All Halos come with a 'lifetime guarantee' on the wire, elastic and stitching too! We hold the largest stock of shades in the hair extension market with over 50 shades to choose from. Throughout our hair extension range we offer 100% Human Remy Hair - meaning that every single hair strand is cuticle correct providing a smooth soft finish that does not tangle or knot. FREE DELIVERY with Buy Now Pay Later options. We offer other various hair extension methods including: Clip Ins, Tapes, Wefts, Ponytails, Plaits, Nail Tips, Stick Tips, Micro Loops, Nano Rings and Head Bands. We also have an Online Colour Matching Service - simply get in touch via email or social media for one of our customer advisors to help advise you on the best shade for you. UK SHIPPING ONLY www.halohairextensions.com Follow us @halohairextensions *Please Note: some of these reviews are about other companies that are trading using our trademark "Halo"


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

294 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(294)

21 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

I bought 2 bundles of nanos and it’s…

I bought 2 bundles of nanos and it’s literally the worst quality hair I’ve ever used! It’s like chewing gum and stringy when wet and sheds so much. I’ve had them in 2 weeks and they already feel dead !!!!!

30. mars 2025
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Svar fra Halo Hair Extensions

Hello Ashleigh

We’re very sorry to hear about your experience and completely understand your frustration. This is not the standard we expect for our products, and we’d really like the opportunity to resolve this for you.

Please get in touch with our customer service team as soon as possible so we can look into your order and find a satisfactory solution. Your satisfaction is very important to us, and we want to make this right.

Kind Regards,

The Halo Team

Vurdert til 5 av 5 stjerner

User of nearly ten years!

I have been using Halo Hair Extensions for likely around 10 years now. I remember my picture being used on the website back then 🤣

I have never been disappointed. I have always purchased blonde and dyed them neon pink, and there are no traces of dodgy hair or synthetic, which is extremely evident with other brands when I dye them.

The customer service has always been great and I recall them being one of the first to do Halos. I’ve had such a good experience with them!

A lot of the time the very long halos I have won’t blend without a bit of styling, but often that’s an over the top look with my colour of hair! I tend to actually use them more as ponytails now due to the amount of hair used in them, and use grips to hold them in. This might be heavy to some but I need the thickness to cover my own hair.

They have each lasted a significantly long time. With age they do shed and shorten and I expect that with use (like my own hair tbh) but I don’t find that happening until about a year or so and even then they are still usable. My last set was about 3 years ago so I’m long overdue a set, I’m just a bit tight for money but I am looking forward to a fresh halo!

23. mars 2025
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Svar fra Halo Hair Extensions

Good Afternoon Sandi,

Wow – nearly ten years with Halo Hair Extensions! We are truly honoured to have had you as such a loyal customer over the years, and we can’t thank you enough for sharing your wonderful experience. It’s amazing to hear that you even remember your picture being featured on our website way back then.

We’re thrilled that our premium blonde Halo Hair Extensions have continued to meet your expectations, especially when dyeing them neon pink. It’s fantastic to hear that our 100% Indian Human Remy hair maintains its integrity and softness even after colouring. Your feedback really highlights the quality and durability of our hair extensions, and it means so much to hear that they’ve consistently lived up to your standards.

We’re also delighted that our customer service has remained a positive part of your experience. From being one of the pioneers in Halo Hair Extensions to continuing to provide helpful, friendly support, we take pride in ensuring every customer feels cared for and confident in their purchase.

It’s great to hear how you’ve adapted your long Halos over the years, whether styling them for volume or using them as thick, luxurious ponytails with grips. We know that everyone’s hair and style preferences are unique, and it’s wonderful to see how our Halo Hair Extensions have been versatile enough to suit your needs for both everyday wear and special looks.

We also really appreciate your insights on longevity. As with natural hair, shedding and shortening can happen over time, but it’s fantastic that your Halo sets have lasted around a year or more, even with regular use – a testament to the high-quality Remy hair we source and craft. Knowing that our hair has been part of your styling routine for years truly makes our work feel worthwhile.

We completely understand being “long overdue” for a fresh set, and we can’t wait to help you find the perfect Halo Hair Extension for your next update! Your continued trust and support mean the world to us, and we look forward to many more years of keeping your hair looking thick, beautiful, and effortlessly styled.

Thank you again for being such a valued member of the Halo Hair family – your loyalty and feedback inspire us every day.

Best Wishes,
The Halo Team

Vurdert til 5 av 5 stjerner

I purchased some halo nano extensions…

I purchased some halo nano extensions and they got send so far but unfortunately the delivery people left the product outside .. but i contacted customer care and they sorted the issue fast and issued me a refund very fast and great customer service thank you so much

28. februar 2025
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Svar fra Halo Hair Extensions

Hello Jamie Anne

Thank you so much for your review! We’re sorry to hear about the delivery issue, but we’re glad that our customer care team was able to resolve it quickly and issue your refund.

It’s fantastic to hear that you were happy with the speed and support of our service—we always aim to make things as smooth and hassle-free as possible for our customers. Your kind words mean a lot to us, and we really appreciate you taking the time to share your experience!

Kind Regards,
The Halo Team

Vurdert til 5 av 5 stjerner

Top class

Love these extensions and first class customer service from start to finish. Strongly recommend.

5. mars 2025
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Svar fra Halo Hair Extensions

Hi Karen,

Thanks for your amazing 5 star review!

We really appreciate you taking the time to share your feedback with us.

Thankyou!!

Kind Regards

The Halo Team

Vurdert til 5 av 5 stjerner

Great Extensions and Great Service

I have bought tons of extensions from these amazing people and will not buy from anywhere else! The quality is amazing, and they offer a free repair service for life to the wire and weft. I sent my repair in and they literally post it back the same day!

They respond back immediately to any questions and their customer service is fantastic!

5. mars 2025
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Svar fra Halo Hair Extensions

Hello,

Thank you so much for your amazing review! We’re thrilled to hear that you’ve been enjoying our Halo Hair Extensions and that our free repair service has been helpful for you. It’s fantastic to know that our team was able to repair and return your hair so quickly and that our customer service has consistently met your expectations.

Kind Regards,

The Halo Team

Vurdert til 5 av 5 stjerner

Really great service

Really great service. Had a slight issue with my order which has been resolved so quickly. Would highly reccomend and can’t wait to try more products.
Thanks to the lady on customer services. ❤️

3. mars 2025
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Svar fra Halo Hair Extensions

Good Afternoon Kirsty,

Thank you so much for your lovely review! We’re delighted to hear that your issue was resolved quickly and that you’re happy with our service. We’ll be sure to pass your thanks on to our customer service team—they’ll be thrilled to hear it! ❤️

We can’t wait for you to try more of our products and hope you continue to love them as much as your first order. Your recommendation means a lot to us!

Kind Regards,
The Halo Team

Vurdert til 5 av 5 stjerner

Perfect ponytails

My go to company for ponytail hair extensions! I find them great quality at a good price in comparison to other companies. I recently had an enquiry to which i received a quick, helpful and friendly reply. Delivery is exceptionally fast. Highly recommend!

19. februar 2025
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Svar fra Halo Hair Extensions

Hello Holly,

Thank you so much for your fantastic 5 star review! We’re thrilled to hear that our ponytail hair extensions continue to be your go-to and that you’re happy with both the quality and value.

It’s wonderful to know that our team was able to provide a quick and helpful response to your enquiry, and that our fast delivery service met your expectations.

Kind Regards,
The Halo Team

Vurdert til 5 av 5 stjerner

Highly recommended

Highly recommended, I did accidentally order the wrong colour so did an exchange and was super easy and fast thankyou so much halo hair :)

20. februar 2025
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Svar fra Halo Hair Extensions

Hi Abbie

Thanks for your amazing 5 star review!

We really appreciate you taking the time to share your feedback with us.

Thankyou!!

Kind Regards

The Halo Team

Vurdert til 5 av 5 stjerner

No fuss hair extensions

Looking for extensions but ones that are easy to use and don’t need to be glued/weaved into my hair.
My hairdresser suggested Halo and I ordered the 20inch Golden brown hair extension. Superb quality and surprisingly light and very easy to wear.
The extensions arrived very well presented and in a very speedy time.
I accidentally ordered 3 instead of 1 storage hanger set.
I contacted Halo and was advised no issue to return the other 2 hanger sets and within 2 days of returning them the refund is in my account.
Delighted with this company and their customer service. I have recommended this company to my friends and work colleagues. Thank you Halo for your fab customer service advice and all your help.
Tracey

20. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This company provide the best customer…

This company provide the best customer experience I have ever come across.
They are extremely quick to respond to any queries and keep their promise about striving to find the right shade.
I purchased the Halo hair extensions which were of excellent quality and very good value for money- especially with the buy one get one free offer. So easy to use and very secure. Highly recommended

30. januar 2025
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Vurdert til 5 av 5 stjerner

I am very pleased with the service from…

I am very pleased with the service from Halo. Their colour matching service is incredible; from the initial picture I sent, they managed to recommend a colour and length that blends perfectly with my hair - I really cannot tell the difference between my hair and the halo, it's honestly like magic. Delivery was really quick.

I also had a wonderful customer service experience when I couldn't get the halo to fit me. First the team carefully explained how to loosen the wire by email, then when that didn't work they were quick to replace it free or charge. The replacement process was lightning quick, too - I sent it off and had a perfect replacement sent out to me within just a couple of days. Rest assured this is a company that will take good care of you :)

28. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

I'm so sad I've had to leave a negative…

I'm so sad I've had to leave a negative review but I wasn't happy with my extensions and £169 out of pocket.

I ordered the halo hair to begin with. To be fair the company shipped and delivered the items extremely quickly. 10/10 service there.
However the halo itself just was not wearable for me. The quality of hair i was impressed with. The colour was lovely and it felt so soft.
The halo itself didn't feel secure enough for me. Although you can adjust the clear wire, there were no clips to secure the piece at the back. I think they would hugely benefit two clips added to the back for extra security.
Also, on videos of other halo brands I have seen, they have sent two or more side one piece clips. I think this would have been absolutely necessary because there was no way on earth my hair was blending in with this halo. I had curled them with my hair in hopes to blend and it was just physically impossible. Side clips would have helped hide my natural hair above the ear line. So for me, this was a massive negative.
I understand for hygiene reasons refunding is non negotiable, but it's impossible to try suitability of the hair piece by looking at it on the cardboard. So you're out of luck if you take that chance. Not a luck you want when you spend a lot of money.
To be fair, the company offered me an exchange for clip ins. They would be non returnable completely even if unsuitable.
They sent them next day delivery once the halo was returned.
Again very swift and speedy exchange.
However I was then unsatisfied with the clip in extensions. There were 4 rows of three clip pieces. 4 rows of two and 8 of one. I have no idea who has a head large enough to fit all that in their head but it certainly isn't mine.
If you opt for less, you don't get enough grams to hide the natural hair. Again making these pointless and unwearable.
Although altogether they weighed 200 grams, each clip piece was very gappy. Would have benefited hugely with double weft thickness and less pieces.
So I am now out of pocket and a very unhappy customer.
I'm very sorry, but I would never purchase from here again, or recommend anyone else until changes have been made.
Thanks and sorry once again.

23. januar 2025
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Vurdert til 5 av 5 stjerner

Really good quality hair and they…

Really good quality hair and they arrived so quick! Very happy with quick response from customer service. This is the second time I have ordered from Halo. I highly recommend them!

31. desember 2024
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Svar fra Halo Hair Extensions

Hello Sarah,

Thank you so much for your excellent review regarding our quality of hair extensions. So pleased you love them! We appreciate you taking the time to leave this review for others to see.
Thank you for the recommendatiion and we will pass on the comments to the customer service team.

Kind Regards,
Halo Hair Extensions

Vurdert til 5 av 5 stjerner

Excellent customer service & extensions!

First of all, their customer service is amazing. I (stupidly) cut the wrong wire and emailed customer service who said they will repair them free of charge. Couldn’t believe it when I saw it’s in the post to me already!

Other extensions I have tried with clips become itchy and felt heavy. This one isn’t like that at all and doesn’t make me overheat. It doesn’t matt like other cheaper brands either.

Can’t recommend them enough :) Be careful with other companies who have “buy one get one free offers”. You’ll end up disappointed after a week or two.

I would definitely recommend these.

30. desember 2024
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Svar fra Halo Hair Extensions

Hello Grace,

Thank you so much for your excellent review regarding our customer service!

We appreciate you taking the time to leave this review for others to see.

Kind Regards,
Halo Hair Extensions

Vurdert til 5 av 5 stjerner

Halo Hair extensions are the best quality hair. I have a big collection…

Halo Hair extensions are the best quality hair! Speedy delivery 24 hr tracked and beautiful perfect packaging!
I wear their #613 light blonde hair halo extensions on photoshoots, for TV interviews and I have also purchased a big collection of clip ins #613 light blonde over the last few years. I wear only these and no other hair extension brand comes close! Top quality hair, excellent colour match and the hair I regularly style with heat, I wash and condition and blow dry these extensions like my own hair! Thank you !

27. desember 2024
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Svar fra Halo Hair Extensions

Hello Rachel,

Thank you so much for your excellent review regarding our customer service, speedy delivery service & the extensions you have recieved! We really appreciate you taking the time to leave this review for others to see.

Kind Regards,
Halo Hair Extensions

Vurdert til 5 av 5 stjerner

I got the ponytail extension and I love…

I got the ponytail extension and I love it so much. The colour match perfectly to my hair colour. The application is also extremely easy I can do it myself without any problems. The hair feels so thick comparing to mine and they look so natural and beautiful. Just perfect hair extension.
Thank you so much! I can highly recommend this brand to others

12. september 2024
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Svar fra Halo Hair Extensions

Hello Jasmine,

Thank you so much for your excellent review regarding your Ponytail hair extension. So pleased to hear the colour was a perfect match. Thank you for your high recommendation - we really appriciate it.

Kind Regards,
Halo Hair Extensions

Vurdert til 5 av 5 stjerner

amazing hair extensions

amazing hair extensions , amazing customer service and fast deliveries ordered my hair extensions friday 10am and received them 24 hours later on saturday at 10am would definitely recommend trying out halo hair extensions

14. desember 2024
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Svar fra Halo Hair Extensions

Hello Connie-Lea,

Thank you so much for your excellent review regarding our customer service & delivery timeframe. We appreciate you taking the time to leave this review for others to see. Thank you for your recommendation :)

Kind Regards,
Halo Hair Extensions

Vurdert til 5 av 5 stjerner

First time trying halo extensions

First time trying halo extensions, they colour matched to my hair perfectly, were easy to use & are so soft 😍

10. desember 2024
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Svar fra Halo Hair Extensions

Hello Consumer,

Thank you so much for your excellent review regarding colour matching service & our Halo product. We appreciate you taking the time to leave this review for others to see.

Kind Regards,
Halo Hair Extensions

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