Goodstack Anmeldelser 

Svar fra Goodstack

7. juni 2026

Hi Terry,

Thank you so much for taking the time to share your fantastic feedback! We are absolutely thrilled to hear that you were impressed by our quick turnaround time and efficient service.

Our team works hard to ensure our users get the fast, excellent support they deserve so they can focus on their important work without delay. Your kind words truly mean the world to us and serve as a wonderful motivation for the entire team.

If you ever need anything else as you continue using our services, please don't hesitate to reach us at help@goodstack.org or submit a request through our support form on our website.

We're always here and happy to help!

Thanks,
Carmela

Svar fra Goodstack

7. juni 2026

Hi there,

Thank you for taking the time to share your feedback.

We sincerely apologize for the frustration, repetitive document requests, and the delay you experienced across multiple email conversations.
We know how exhausting back-and-forth communication can be when you are simply trying to get things resolved.

We are very happy to share that we have now successfully completed our review, and your application is officially approved!

We have sent a direct email to you confirming this wonderful news and providing the next steps to get you fully set up. Please check your inbox so you can get back to your organization's valuable work, and we hope this positive outcome helps make up for the earlier friction.

Thanks,
Carmela

Svar fra Goodstack

Oppdatert: 7. juni 2026

Hi there,

Thank you for taking the time to share your feedback.

We completely understand why this experience would make you hesitate to pursue our service, and we regret letting you down when you are simply trying to access Canva's solidarity program.

We want to assure you that we are here to support you and want to help your organization move forward. We have just responded to your direct ticket, and our team is currently reviewing the documentation you submitted to see how we can get this resolved for you.

Please check your inbox so we can work together on the next steps and get your non-profit verified as quickly as possible.

We truly appreciate your patience and look forward to helping you continue your valuable work.

Thanks,
Carmela

Svar fra Goodstack

7. juni 2026

Hi there,

Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the frustration you've experienced during your verification process. We completely understand how disheartening it is when you are leading your organization and running into administrative hurdles.

I wanted to personally reach out and let you know that I have just sent a direct response to your email support ticket. We are currently awaiting your reply there so our team can review your application in more detail and assist you in moving your verification forward.

We would love the opportunity to help your application get approved so you can continue your valuable work. Please check your inbox (and spam folder, just in case) for my email, and we look forward to working with you directly to get this finalized!

Thanks,
Carmela

Svar fra Goodstack

5. juni 2026

Hi there,

Thank you for your feedback.

We're sorry to hear that you've found the experience frustrating.

If you're having trouble accessing your account or finding a status update on your application, our team will be happy to help.

Please contact us at help@goodstack.org, and we'll be glad to look into this for you.

We look forward to hearing from you and assisting further.

All the best,
Sandrea