Goodstack Anmeldelser 

1 106
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Tivemos uma excelente experiência com a Goodstack. O processo de verificação foi transparente, a equipe de suporte foi atenciosa e prestou todo o suporte necessário durante o cadastro. A plataforma fa... Vis mer

Vurdert til 5 av 5 stjerner

Helping organization that cannot afford to buy ai tools sofrware and many mores... Thank you for helping our organization the PKMKPI PAMBANSANG KAPISANAN NG MGA MAY KAPANSANAN NG PILIPINAS INC. ou... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

"Excellent experience. The validation process for our foundation was smooth, clear, and successful. Thank you for your support!" (Excelente experiencia. El proceso de validación para nuestra fundació... Vis mer

Vurdert til 4 av 5 stjerner

It became clear that the mindset regarding grants differs completely between Japan and the rest of the world. In Japan, there remains a strong belief that grants should not be used to cover staff cost... Vis mer


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 98 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(1 106)

760 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

It was easy to make a request

It was easy to make a request. When I had a challenge I was able to get immediate support to resolve the issue. I have nothing but great experiences with Goodstack.

29. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding Support Just in Time for the July 31 Deadline

I had an excellent experience with the Goodstack support team. They responded incredibly quickly and resolved my verification issue in time for me to continue my application for the Lululemon Gives Community Wellbeing Grant 2027 before the July 31 deadline.

The team was professional, efficient, and genuinely helpful throughout the process. Their prompt assistance made a real difference and allowed our organization to move forward without missing this important funding opportunity.

Congratulations to the Goodstack team for providing such outstanding customer support. Thank you for your dedication, responsiveness, and commitment to helping nonprofits. Keep up the great work!

Carlos Araque
Innovación, Tecnología, Educación y Salud para el Desarrollo de las Comunidades - México

28. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

If i could give this service no stars I…

If i could give this service no stars I would. I have been verified by Candid, Deed, BlackBaud, even Google for the discount but my account won't be verified. I have submitted appropriate documentation multiple times. I cannot honestly believe a company that is used to verify and prevent fraudulent intentions would use AI and poor AI generated everything preventing a person who is the founder of a non profit and listed by name on all public records for being verified as associated with the nonprofit she establish. This is extraordinarily unprofessional and poorly done. As a note i verified my identity on Trustpilot in 30seconds compared to the maybe two weeks i have been trying to with goodstack.

27. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Goodstack

Hi Terri,

I hope you're well. This is Carmela from the Service Recovery Team at Goodstack.

Thank you for sharing your detailed feedback. We recognize how frustrating it is to experience delays in confirming your affiliation, especially when you are the founder, listed on public records, and already verified across other sector platforms.

We do have real human agents reviewing cases, and I want to ensure your documentation is evaluated properly without automated loops. Since your contact details are not linked to this review, please send a message to help@goodstack.org with "Attn: Carmela - Service Recovery" in the subject line.

Once received, I will personally pull your application, review your public records and submitted files, and assist you with getting this resolved directly.

Thanks,
Carmela

Vurdert til 4 av 5 stjerner

Goodstack - a Great Company for Nonprofits

Goodstack is a great company that Health Improvement Foundation of America Inc. (HIFA1) and many other nonprofits have missed for many years. Just have a look of what they do for nonprofits – providing tools and resources such as: fundraising support; e-mail marketing for them; enabling them to raise more money for their missions; partnering with them to do more good; using AI to connect them to businnesses etc. We regret that HIFA1 has been introduced to Goodstack only recently, after squandering money with many other software (to no avail) to use or get some of the above resources. HIFA1 advises any nonprofit (big or small/old or new) who has not yet signed up with Goodstack to do so. Goodstack also uses AI to research and write great proposals and LOIs cheaply for nonprofits – a job HIFA1 highly appreciates. We want to signal one big challenge which Goodstack must address when proposals and LOIs are submitted – their follow-up to increase their success rate. Can AI do this for nonprofits?

28. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Repeated application rejections despite following instructions correctly

We have applied three times for Google for Nonprofits verification over the last six months.

The first application was rejected with a message confirming our organisation had been successfully verified as a nonprofit, but that my personal affiliation with it could not be verified. The advice was to use an email address associated with the organisation. I set up a domain specific email address for myself, confirmed it was fully functional, and reapplied with all documentation resubmitted.

The second application was rejected with the exact same message, despite having already followed that advice.

For the third application, I also included a signed letter from our organisation's president on official letterhead confirming my volunteer role with the organisation. This was rejected again, with the identical message asking me to use an organisation associated email address, which I had already done twice over.

I then logged a support ticket with Goodstack, explaining clearly that our organisation had already been validated and that I specifically needed help resolving the affiliation check. The response I received did not address this at all. It was a generic reply pulled straight from their help centre, asking for documentation I had already submitted multiple times.

At this point, after three rejections and an unhelpful support response, it feels like the verification process is not functioning properly for straightforward cases, and that support tickets are not being read in full before a templated response is sent. I would strongly recommend Goodstack review how affiliation verification failures are actually investigated, rather than defaulting to the same generic guidance regardless of what a person has already tried.

22. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Goodstack

HI Ryan,

I hope you're well.

Thank you for providing such a clear breakdown of your experience. Getting trapped in a loop with repetitive advice and templated support replies when you have already set up a domain-specific email and submitted official authorization is unacceptable, and I completely agree that your ticket should have been read in full.

I want to take ownership of this case and review your affiliation details myself. Since your contact details are not attached to this review, please send an email to help@goodstack.org with "Attn: Carmela - Service Recovery" in the subject line.

I will personally locate your application, review all the documents you have provided, and get this sorted out for you directly.

Thanks,
Carmela

Vurdert til 5 av 5 stjerner

Helping organization that cannot afford…

Helping organization that cannot afford to buy ai tools sofrware and many mores... Thank you for helping our organization the PKMKPI
PAMBANSANG KAPISANAN NG MGA MAY KAPANSANAN NG PILIPINAS INC.
our PWD sectors here in the philippines is very very need helps to support and to educate, to empower and spread the rights and LAWS power of the persons with disability.

26. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Goodstack

Mabuhay!

This is Carmela from the Service Recovery Team at Goodstack.

Thank you so much for the 5-star review and for sharing the wonderful mission of PKMKPI. We are deeply honored to support your work in empowering, educating, and advocating for the PWD community across the Philippines.

Knowing that our platform helps give your organization access to the tools you need makes what we do truly worthwhile. We wish you continued success with all your initiatives!

Warm regards,
Goodstack Team

Vurdert til 5 av 5 stjerner

My experience with Goodstack has showm…

My experience with Goodstack has showm me how much of a difference it can make for small and emerging nonprofit organizations working hard to achieve their goals. It provides the support they need when overcome challenges, grow with confidence, and reach new heights in their mission. Goodstack has been an incredible source of support for small organizations navigating the challenges of growth.

26. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

A Great shock to Me

It became clear that the mindset regarding grants differs completely between Japan and the rest of the world. In Japan, there remains a strong belief that grants should not be used to cover staff costs. It feels as though the grant provider is in a superior position, whilst the recipient is in an inferior one. This makes it difficult to feel a sense of fulfilment in the work one is doing. Being able to apply for a grant from a US company on this occasion, and gaining an understanding of the mindset behind awarding grants, came as a great shock to me.

20. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ahorro real para nuestra ONG - Real savings for our nonprofit

ES: En la Asociación CONECTA llevamos tiempo trabajando con Goodstack y nuestra experiencia ha sido muy positiva.
El proceso de verificación como entidad sin ánimo de lucro fue rápido y sencillo, sin la burocracia que suele acompañar a este tipo de trámites.
Gracias a la plataforma hemos accedido a descuentos y licencias gratuitas de software que de otro modo estarían fuera de nuestro alcance, lo que supone un ahorro real de recursos que podemos destinar directamente a nuestros programas.
Además, el trato del equipo de Goodstack ha sido cercano y profesional en todo momento, resolviendo dudas con rapidez.
Lo recomendamos a cualquier organización del tercer sector que quiera optimizar sus recursos tecnológicos.

EN: At CONECTA Association, we have been working with Goodstack for some time now, and our experience has been very positive.
The verification process as a non-profit organization was quick and easy, without the bureaucracy that usually accompanies this type of procedure.
Thanks to the platform, we have gained access to discounts and free software licenses that would otherwise be beyond our reach, representing a real saving of resources that we can allocate directly to our programs.
Furthermore, the Goodstack team has been friendly and professional at all times, quickly resolving any questions.
We recommend it to any third-sector organization that wants to optimize its technological resources.

24. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Problem with my official email address for my nonprofit organisation.

I had a problem with our email address that represented our nonproft organizationI. Then I contacted with Microsoft team. Then I was helped so kindly and quickly from Goodstack Verification team. It was good help to resolve this email address problem. I sincerely appreciate their support and guidance to make me relax from the difficult time.

24. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ashley provided excellent customer…

Ashley provided excellent customer support and helped us resolve our technical issue quickly. I really appreciated her prompt response, follow-through, and warm, professional manner throughout the process.

24. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

The company's customer service is non-functioning

The company's customer service is non-functioning. They could not help me with a simple problem, and refused to allow working without bots. They have no telephone number.

22. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Goodstack

Hi Ethan,

I hope you're well.

Thank you for your feedback. We do have human support agents available to evaluate cases, and I am reaching out to ensure your concern is directly addressed.

Since your contact details are not provided in this review, please send a message to help@goodstack.org with "Attn: Carmela - Service Recovery" in the subject line.

Once received, I will personally locate your case and assist you with your concern directly.

Thanks,
Carmela

Vurdert til 5 av 5 stjerner

Non profit membership

We are a registered charity and registered for a non profit subscription. Goodstack handled the communication very quickly. A pleasure to deal with.

16. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very bad processes.

23. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Goodstack

Ho S.M.

I hope you're well.
Thank you for sharing your feedback. We are always looking to improve our processes, and I would appreciate the opportunity to learn more about what went wrong with your experience and help resolve any outstanding issues.

Since no contact details are attached to this review, please send a message to help@goodstack.org with "Attn: Carmela - Service Recovery" in the subject line. I will personally review your case and assist you directly.

Thanks,
Carmela

Vurdert til 4 av 5 stjerner

Approval was difficult but well worth it

It was quite difficult to secure approval. I had to apply 4 times. The first three times I was denied because they said they could not verify that I was affiliated with our non-profit. I kept providing additional documents and eventually got approval on my 4th submission. It's well worth the aggravation so stay diligent.

22. juli 2026
Anmeldelse skrevet uten oppfordring

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