Our driver did not meet us inside. We were given conflicting information as to why (no room in lot… although he was in the lot and there were ample spots available). Also our driver had questionable... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very easy to book, the attendant on the chat was really helpful and able to book us a van in a couple of hours on a busy day. The driver, Rogério, was very friendly and excellent driver, taking us t... Vis mer
Ricardo was absolutely amazing. He gave us very detailed instructions of how to meet him. This was the easiest private driver service we have ever used. He was very polite and a very careful driver, e... Vis mer
Selskapet har svart
Driver was friendly and made the ride personal for us. He knew all the staff by name at the resort and addressed them warmly and professionally. Never was concerned about his driving. Very punctual.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Established in 2010, FastPass has connected thousands of passengers to a huge quantity of professionals, licensed and insured drivers. We offer a plataforma online to book your transfer services at the lowest and most competitive rates in the market, combining 24/7 customer service with real-time control and management. Our rates cover all taxes, fees, tolls and gratuities. Everything can be done at the time of the booking and through the website quickly and safely.
Kontaktopplysninger
255 S Orange Avenue - Suite 104 #1266, 32801, Orlando, USA
- +1 (888) 671-7794
- info@gofastpass.com
- gofastpass.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 62 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
First time using this company but I’m…
First time using this company but I’m pleased I did. We used them for all transfers ( from airport to hotel, hotel to cruise ship, cruise ship to hotel, hotel to airport).
Everytime they were on time, which is a big deal to me. The woman that transferred us the most would text us when the plane was delayed, came to get us an hour earlier from our cruise. I highly recommend to use this company. I will for now on.

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Fast, friendly, reliable and Trustworthy!
Fast, friendly, reliable service! Great communication and knowledgeable! But even more than that they are honest and extremely helpful - my grandson left his backpack (full of his most treasured items) on our limo when we were dropped off at our hotel and he was devastated. I contacted both the FastPass office and our driver, Bruno Martins, and they immediately responded! Bruno had the backpack dropped off at our hotel that very night! THAT is a sign of an honest business with kind and caring people! Would definitely use their service again and can’t thank them enough!

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Quick responds and fixed my mistake so…
Quick responds and fixed my mistake so fast!

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Recommend Fast Pass
Our driver, Mr. Morelli, was punctual, friendly and polite. My friends and I had a wonderful conversation with him on our drive to Cape Canaveral. He was very personable. Handled our overpacked luggage with ease and care. It was a lovely experience.

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Our driver was 45 minutes late
The driver did not meet and greet us
The driver did not meet and greet us, after phoning the office on 2 occasions we eventually meet our driver who could not speak nor understand English. He spent the first 5 minutes driving and sending text messages drifting across lanes and nearly caused an accident until we told him to put his phone down and concentrate on his driving, he unstoppable that. It 1hour 45 minutes to our destination which should have taken 45 minutes and he nearly ran out of fuel, when we arrived at our destination he only open the tail gate half way which I walked it to smacking my head.
Will never use the company again. I did email them and had a poor response avoiding answering my complaint
Excellent driver
Excellent driver, Ricardo. Had a wonderful conversation with him on the ride.

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Exceptional Service
Joao B. Was amazing!!!⭐️⭐️⭐️⭐️⭐️ very professional.
Punctul and polite. Made traveling WAY less stressful. Highly recommend

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Very friendly
Very friendly, good communication, clean vehicle and prompt.

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Driver was very good at communicating…
Driver was very good at communicating with us at pick up time and where to meet

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FANTASTIC!!!
Rommel was ON TOP of his game. The communication was very clear and professional. Ms. Gladys came to pick us up from the port and she was nothing short of AMAZING. I have found my choice of Miami transportation.

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5 stars aren't enough for Caio
5 stars aren't enough for Caio! We were already dealing with a stressful situation because my girlfriend was sick, and Caio turned what could have been a really difficult experience into a genuinely comfortable and easy one.
It started before we even got in the car. He sent clear, concise pickup instructions that took all the guesswork out of finding him, exactly what you need when you're already stressed.
Once we were in, he immediately noticed my girlfriend wasn't feeling well and, without us even asking, offered to stop at a Walgreens. That level of compassion and awareness is rare and truly meant a lot in that moment.
The entire ride was incredibly smooth. He was clearly mindful of her motion sickness, taking turns gently and keeping things steady and comfortable the whole way. And on top of all that, he was super warm and easy to talk to, the kind of driver who just puts you at ease.
Caio didn't just drive us somewhere, he took care of us. If you get him, consider yourself lucky. Highest possible recommendation. 🙌

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Everything went to plan from pick up to…
Everything went to plan from pick up to drop off. Great communication with the driver (Fernando) and our group. The van was very spacious and comfortable and fit our group of 7 comfortably. Will definitely use again in the future

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There was a ton of background noise…
There was a ton of background noise when talking your customer service person . Hard to hear what she was saying .

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Our driver was very nice
Our driver was very nice, and polite. The van was immaculately clean and he drove in a very calm and safe manner during my family with a safe journey. I would highly recommend your service to anyone

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Great communication on time pick up
Great communication on time pick up

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Excellent
The whole experience was of a first class service and the driver was super friendly and went above and beyond. I would recommend this service to everyone.

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Long wait for driver
The booking process was easy. I felt that the transfer was a little expensive but I was willing to pay it for a dedicated driver upon arrival. Our flight arrived on time and we recovered our luggage —- still no driver with a sign (meet and greet as payment included). We received a text that was it. We text to inform the driver of our readiness to be picked up and the location where we were staged (outside the terminal at number 25). It took our driver 20 minutes to arrive at the pick up location. Not what we paid for, not as advertised, not as instructed. The rest of the journey to Cape Canaveral went as planned. Hard to start with a disappointment.
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