Our driver did not meet us inside. We were given conflicting information as to why (no room in lot… although he was in the lot and there were ample spots available). Also our driver had questionable... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very easy to book, the attendant on the chat was really helpful and able to book us a van in a couple of hours on a busy day. The driver, Rogério, was very friendly and excellent driver, taking us t... Vis mer
Ricardo was absolutely amazing. He gave us very detailed instructions of how to meet him. This was the easiest private driver service we have ever used. He was very polite and a very careful driver, e... Vis mer
Selskapet har svart
Driver was friendly and made the ride personal for us. He knew all the staff by name at the resort and addressed them warmly and professionally. Never was concerned about his driving. Very punctual.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Established in 2010, FastPass has connected thousands of passengers to a huge quantity of professionals, licensed and insured drivers. We offer a plataforma online to book your transfer services at the lowest and most competitive rates in the market, combining 24/7 customer service with real-time control and management. Our rates cover all taxes, fees, tolls and gratuities. Everything can be done at the time of the booking and through the website quickly and safely.
Kontaktopplysninger
255 S Orange Avenue - Suite 104 #1266, 32801, Orlando, USA
- +1 (888) 671-7794
- info@gofastpass.com
- gofastpass.com
4,5
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent driver
Excellent driver, very friendly and helpful with our luggage. Thank you 🙂
25. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
I paid extra for a larger car and you…
I paid extra for a larger car and you sent a smaller car.
it made for a tight fit. please refund the $68.04 I paid extra.
20. april 2026
Anmeldelse skrevet uten oppfordring
Off to a bad start
Started off bad. 30 minutes before arrival time, received call there would be 30-45 minute delay! Arrived 30 minutes late, but had to stop enroute for fuel, plus driver did not know which ship we were to board in Canaveral! Caused us to be 45minutes late for boarding. I had to navigate for driver to fuel station and to access I4. From there he knew the way. However, he handled phone frequently while driving and even took a phone call (not hands free) and exceeded speed limit, and seemed to wait till last second to break behind cars slowing in front.
Booked a premium van, but while the inside was comfortable, it was far from premium in the opinion of the eight passengers: window edges at doors were dirty; passenger side windshield cracked; definetly showed is 176,000 miles; squealing brakes.
Driver was very pleasant.
But, this was a most unsatisfactory ride!
Truly hope our pickup at Port Canaveral on 4/25 will be MUCH better.
18. april 2026
Anmeldelse skrevet uten oppfordring
driver was geat vans are nice we will…
driver was geat vans are nice we will be back
18. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
10 Passenger Van
We pre-booked a van for 10 passengers with 10 pieces of luggage, but the vehicle that arrived did not have ANY space for our bags. We were forced to use the front row of seats to pack in luggage, which made the ride extremely cramped and uncomfortable. This was not the service or vehicle we reserved.
Additionally, I had called ahead to confirm a forward-facing car seat for a 3-year-old. The driver arrived with an infant car seat instead, which was completely unusable for our child. As a result, our 3-year-old had to ride to the hotel without a proper car seat, which is both unacceptable and unsafe.
While the driver himself was kind, the overall experience did not match what was booked or confirmed in advance. I would not recommend this service based on our experience.
16. april 2026
Anmeldelse skrevet uten oppfordring
Pick up at MCO orlando airport at the…
Pick up at MCO orlando airport at the baggage claim was perfect by Gabe . He drove us to Streamsong golf resort with 5 guys with clubs in a large van/ small bus that was comfortable. The return by Joao at Streamsong back to the airport was professional again. Great job!
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
DRIVER LATE (both sides of journey)
Driver late (both sides of journey). 15 minutes for the first leg (oops wrong hotel?, and 10 minutes for the second (another driver was there calling your name--just not true). Made excuses as noted rather than taking accountability for being late. Merged from one freeway to the next across three lanes of traffic and through the median when he almost missed his exit while talking and texting. Tried to change our departure time an hour and one half before our first leg. No notification that 20% gratuity will be added to all drives and the receipt comes well after the drive, so we double tipped for the first leg, although, frankly, for this service I don't know why anyone would tip. Save yourself a lot of frustration and use a competitor.
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations.
At FastPass, we have built our reputation over more than 16 years of service, and situations like the one you described are not representative of our usual standards. We take your comments seriously and will be addressing the driver’s conduct internally to ensure this does not happen again.
Regarding gratuity, we would like to clarify that our pricing is fully inclusive, and this is clearly stated in both our receipt and terms of service. There is no obligation to provide any additional tip, and any extra gratuity is entirely at the customer’s discretion.
We also understand your frustration; however, we did not receive any prior communication through our official support channels regarding these concerns. Had we been informed during your first ride, our team would have been able to take immediate action and provide the necessary support to improve your overall experience.
We truly value feedback like yours as it helps us improve, and we remain committed to delivering the level of service our clients expect.
Kind regards,
FastPass Team
MCO to Disney
I recently booked transportation from MCO to Disney and back to MCO. We were traveling with 7 adults and 2 children in rear facing car seats so we needed something large enough to accommodate. Sprinter van had plenty of space for all of us, our luggage, a wheelchair and double stroller!
My biggest reason for booking private transportation was the availability of car seats upon request. I did not want to drag two huge car seats down just to get to/from the airport.
Booking was easy and car seats were easily requested (for an extra fee) I received confirmation emails and a text to confirm the age of my children. I was very clear in requesting both car seats to be REAR facing. Although my son is almost 2.5 years old, we still rear face and will continue to until age 4 (we do not mess around when it comes to the safety of our children)
When we got to the van, one car seat was forward facing and BOTH seats were installed incorrectly. So at 9:00PM (with two cranky children) I had to reinstall both car seats to ensure the safety of my children.
When booking, we provided our flight information and told the drivers always watch the flight trackers to ensure they are there on time but this was not the case. Thankfully I texted the driver when we landed (we landed earlier than expected) he was not even in route to the airport yet.
On our trip back to the airport the car seats were installed fine but the straps in one of the seats was all twisted (which is unsafe) so again I had to fix the car seat before placing my child into it.
Drivers were friendly and vans were clean but the car seat thing was very big disappointment. Even though I had to fix the car seats which caused a delay in our travels, I would still book again to avoid having to travel with car seats.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for taking the time to share your detailed feedback. We truly appreciate your kind comments about our friendly drivers, clean vans, and spacious Sprinter service.
We sincerely apologize for the inconvenience regarding the car seat setup. Child safety is extremely important to us, and your comments have been shared with our operations team to reinforce proper installation procedures and ensure specific requests, such as rear-facing seats, are followed exactly.
We also appreciate your understanding regarding the early flight arrival and are glad we were still able to complete the service smoothly. Your feedback helps us improve, and we would be honored to serve your family again with an even better experience next time.
Great service and excellent driver Caio!
Caio was our driver and he was wonderful! Getting picked up from the airport was seamless, even with a baby and a dog. The car seat was secure and the ride was smooth despite all the traffic. Booking the ride was simple and rescheduling to the next day after we missed our initial flight was easy, too. I would definitely use GoFastPass again, and request Caio to be our driver because he was so professional and friendly!
1. april 2026
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Smooth process
Smooth process booking, communicating and delivering. Friendly driver.
5. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Confirmation
Was attempting to confirm pickup at airport. When reservations were made I entered the wrong email. Chat was extremely helpful!!
5. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Our driver was so helpful and kind
Our driver was so helpful and kind. Very pleasant trip. Will use this service again.
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Great experience for a larger group
We were a larger group (13 people) and used FastPass to get to and from Port Canaveral from Orlando. The booking process was so smooth and they were helpful with my many questions she several changes. The driver provided great communication ahead of each trip. Would definitely recommend!
3. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Very Accommodating
Due to an unexpected death we had to change the dates of our trip last minute. Fast Pass was very accomodating and was able to assist with our change in transportaiton needs.
31. mars 2026
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
A+ Service! Reginaldo and Sandro were amazing!
We used Gofastpass for airport transfers to and from MCO to Port Canaveral for a family vacation. Our drivers, Reginaldo and Sandro, were both outstanding!!! They were both very pleasantly communicative, not only in planning the pickups, but also during the nearly 1 hour drives each way. Their vehicles were also immaculate and comfortable. Everything about our experience with this company was excellent! We would absolutely use Gofastpass again without hesitation.
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Bruno was amazing
Bruno was amazing. We asked him to be our driver for our return trip to the airport on Friday morning.
29. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Very safe driver
Very safe driver. Appreciated having the same courteous driver for our return trip. I would definitely use this service and request this driver in the future
29. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
This was an amazing experience
This was an amazing experience. Caio was early to arrive, efficient, fast to get us to our destination safely, and exceptionally friendly. He made great local suggestions. Highly recommend. Would absolutely book him again.
29. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
On time
On time. Clean. Efficient. Friendly. Easy to use
28. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Gofastpass
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
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