Hello.! because of that i post online and people can see, thats why you reply me.! otherwise your company never reply me.! i sanded 3 different email to GLS no one still reply me.! and GLS have... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
GLS barely qualify as a courier company - in my area they barely deliver once a week and have lost valuable packages. Their customer service is designed to kick the problem as far down the line as hum... Vis mer
Selskapet har svart
I had stupidly put the wrong county on the delivery address and the package was initially delivered elsewhere. Paola very helpfully raised a dispute, and I had the package within 24 hours. Thanks Paol... Vis mer
Selskapet har svart
The driver left the parcel with a neighbor rather than dropping it on the door step and running, as everyone else does these days. It took him a little extra time but was way more secure. A good s... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
Kontaktopplysninger
Unit P1, Horizon Logistics Park, Swords, K67 P2Y8, Dublin, Irland
- 018606200
- service@gls-ireland.com
- gls-group.eu/ie/en/home
3,2
Middels
4k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 65 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Parcel never been delivered,and shows…
Parcel never been delivered,and shows deliverd , delivery a parcel 3 days in a row ,still didn't receive my parcel,can someone in the office check things up,my parcel number is 61196516929
29. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for bringing this to our attention. We note your comments regarding parcel and the delivery status updates.
Please be assured that this matter has been forwarded to our team to check the status with our local depot. Kindly share any additional details directly with our support team so we can look into this further.
Warm regards,
GLS Ireland
GLS Courier service
GLS — can you please explain how a parcel can be marked as delivered when it was never delivered?
My parcel (2160038xxxx) was marked as delivered and I received an email confirming delivery. I had received nothing.
I contacted the sender, who confirmed that their system was also showing the parcel as delivered.
When I contacted GLS, I was then told there was no photographic proof of delivery and that it could take up to three days for the driver to contact me regarding redelivery. I asked to speak directly with the Limerick depot and this was refused.
Then this morning I received another email saying the very same parcel was now out for delivery again.
So which is it, GLS?
Was the parcel delivered or was it not?
If it was delivered, where is the proof and where was it delivered to?
If it was not delivered, why was your system — and the sender’s system — updated to say that it was?
I have tried contacting GLS again today to clarify this, but calls are now not being answered.
The parcel was originally due by the end of last Friday. Delays happen, but falsely showing an undelivered parcel as delivered is a completely different issue.
I would genuinely like GLS to respond to this review and explain exactly what happened to parcel 2160038xxxx, why it was marked as delivered, and why it is now apparently out for delivery again.
At the moment, the tracking information and communication from GLS simply cannot be relied upon.
29. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good afternoon,
Thank you for bringing this to our attention. We note your comments regarding the tracking status and the delivery updates for your parcel.
Kindly share your full tracking details directly with our support team so we can look into the matter further.
Warm regards,
GLS Ireland
Svar fra GLS Ireland
Good afternoon,
Thank you for sharing your feedback with us! We are always pleased to hear when a delivery is completed precisely as promised.
We appreciate you taking the time to leave a review, and we look forward to providing you with another smooth experience next time.
Warm regards,
GLS Ireland
The fact that it really was delivered…
The fact that it really was delivered and on the day
I found it easily and in a good place
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good afternoon,
Thank you for sharing your feedback with us. We are very glad to hear that your parcel arrived on the scheduled day and that you were easily able to locate it in a good spot.
We appreciate you taking the time to leave a review, and we look forward to providing you with another smooth experience next time.
Warm regards,
GLS Ireland
Delivery was on time and handed over in…
Delivery was on time and handed over in person.
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your experience with us. We are always pleased to hear when a delivery arrives on schedule and is handed over in person.
We appreciate you taking the time to leave a review, and we look forward to serving you again soon.
Warm regards,
GLS Ireland
My parcel arrived very safely
My parcel arrived very safely
Thanks
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for reaching out and sharing your feedback. We are very glad to hear that your parcel arrived safely.
We appreciate you taking the time to let us know, and we look forward to providing you with another smooth delivery experience next time.
Warm regards,
GLS Ireland
Despite leaving a 1 star review, next parcel was dumped by roadside
Despite leaving a 1 star review previously, parcel was yet again dumped at gates no where near the house, where anyone could have taken it. Suffice to say - any parcel that goes missing - I will hold GLS accountable (+ my time dealing with it) and a letter will go to the MD. This dumping of parcels will stop. tracking number 21600073396
24. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for bringing this to our attention. We note your comments regarding the delivery location of your parcel.
Kindly share your tracking details with us so we can look into the matter further.
Warm regards,
GLS Ireland
They did a good job this time and…
They did a good job this time and didn't loses my package so I'm happy and actually called my phone aswell
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your experience with us. We are very glad to hear that your parcel arrived safely and that the driver took the extra step to call you directly.
We appreciate you taking the time to leave a review, and we look forward to ensuring your future deliveries go just as smoothly.
Warm regards,
GLS Ireland
All good and when they said they would 👍
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for taking the time to share your feedback! We are always pleased to hear when a delivery goes smoothly and arrives precisely on schedule.
We appreciate your support and look forward to handling your future deliveries with the same punctuality.
Warm regards,
GLS Ireland
Delivered as mentioned in the email and…
Delivered as mentioned in the email and left in the safe place I requested
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your feedback with us! We are very glad to hear that your delivery arrived right as mentioned in the email and was securely left in the safe place you requested.
We appreciate you taking the time to leave a review, and we look forward to serving you again soon.
Warm regards,
GLS Ireland
Quick and efficient
Quick and efficient - no issues
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your feedback with us! We are very glad to hear that your delivery was quick, efficient, and completely hassle-free.
We appreciate you taking the time to leave a review, and we look forward to providing you with another smooth experience next time.
Warm regards,
GLS Ireland
Very quick delivery Item ordered on the Friday
Item ordered on the Friday. Item delivered on the Monday. This is very quick!
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your feedback with us! We are delighted to hear that your Friday order arrived so quickly by Monday.
We appreciate you taking the time to let us know, and we look forward to providing you with another efficient delivery next time.
Warm regards,
GLS Ireland
Reliable fast delivery
Reliable fast delivery. Press delivery notice
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your feedback with us! We are very glad to hear that your delivery was reliable and fast, and that the driver made sure to press the delivery notice.
We appreciate you taking the time to leave a review, and we look forward to serving you again soon.
Warm regards,
GLS Ireland
The Driver made sure of the correct…
The Driver made sure of the correct address
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your feedback with us! We are very glad to hear that the driver took the extra care to verify the correct address for your delivery.
We appreciate you taking the time to let us know, and we look forward to providing you with another smooth experience next time.
Warm regards,
GLS Ireland
Best driver ever
Richard has been delivering to me for years...he's a total gentleman and a credit to your company
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you so much for sharing this wonderful feedback! We are absolutely delighted to hear about your long-standing experience with Richard. He truly is a valued member of our team, and we will make sure to pass along your kind words and recognition to him.
We appreciate you taking the time to let us know, and we look forward to many more great deliveries from Richard in the future.
Warm regards,
GLS Ireland
Delivered by a lovely driver as per…
Delivered by a lovely driver as per email from HQ
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your experience with us! We are very glad to hear that your delivery went smoothly and that the driver arrived just as indicated in the updates.
We appreciate you taking the time to leave a review, and we look forward to serving you again soon.
Warm regards,
GLS Ireland
Happy Nanny
I was very happy with GLS my parcel was delivered today the delivery man made sure to ring my door & wait for me to answer I really appreciate that as a lot of delivery people only dump the parcels on the step& don't bother to ring the doorbell
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing such wonderful feedback with us! We are delighted to hear that your parcel arrived safely and that our driver took the time to ring your bell and wait for you to answer. We always strive to provide careful and considerate service, and we will be sure to pass along your compliments to the delivery team.
Thank you for choosing GLS Ireland, and we look forward to serving you again soon!
Warm regards,
GLS Ireland
Very slow delivery
Very slow delivery, delivery was supposed to be Wednesday, then they said Thursday, then it finally arrived the following Monday, driver sort of threw parcel at my door and did not ring doorbell
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for contacting GLS Ireland. We are very sorry to hear about the significant delays with your delivery, as well as the poor handling by the driver.
Kindly share your tracking details with us so we can review the specifics of your delivery.
Warm regards,
GLS Ireland
Never received my package and it said…
Never received my package and it said it was delivered
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for contacting GLS Ireland. We are very sorry to hear that your package was marked as delivered but you never received it.
Kindly forward your tracking number so our customer care team can look into this incident and assist you further.
Warm regards,
GLS Ireland
Good Experience
I received an email this morning to say my parcel was out for delivery and received it a couple of hours later in perfect condition. And the gentleman closed the gate after him which is always a good sign!!!
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing such wonderful feedback with us! We are thrilled to hear that your delivery arrived promptly in perfect condition, and it is especially great to know that our driver took the extra care to close the gate behind him.
Thank you for choosing GLS Ireland, and we look forward to providing you with another fantastic experience next time!
Warm regards,
GLS Ireland
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