Hello.! because of that i post online and people can see, thats why you reply me.! otherwise your company never reply me.! i sanded 3 different email to GLS no one still reply me.! and GLS have... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
GLS barely qualify as a courier company - in my area they barely deliver once a week and have lost valuable packages. Their customer service is designed to kick the problem as far down the line as hum... Vis mer
Selskapet har svart
I had stupidly put the wrong county on the delivery address and the package was initially delivered elsewhere. Paola very helpfully raised a dispute, and I had the package within 24 hours. Thanks Paol... Vis mer
The driver left the parcel with a neighbor rather than dropping it on the door step and running, as everyone else does these days. It took him a little extra time but was way more secure. A good s... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
Kontaktopplysninger
Unit P1, Horizon Logistics Park, Swords, K67 P2Y8, Dublin, Irland
- 018606200
- service@gls-ireland.com
- gls-group.eu/ie/en/home
3,2
Middels
4k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 65 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The package arrived
The package arrived. It was open but nothing was missing though. I didn't want to give less stars because the driver was polite and seemed genuinely confused as why the package was opened, and because everything was there. It's just a bit weird to receive your package like that. It could just have been somebody who was a bit nosy about parcels. I don't know. Apart from that, all is well.
6. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for bringing this to our attention. We note your comments regarding the package arriving open, and while we are glad nothing was missing and that our driver was polite, we agree that receiving a compromised parcel is unsettling.
As we are unable to investigate how this occurred or review handling procedures without your shipment information, please share your tracking details directly with our support team so we can look into it.
Warm regards,
GLS Ireland
Prompt delivery
Prompt delivery, polite friendly driver.
6. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your positive feedback with us! We are delighted to hear that your delivery arrived promptly and that you experienced great service from our polite and friendly driver.
We appreciate you taking the time to leave a review, and we look forward to providing you with another smooth and reliable experience next time.
Warm regards,
GLS Ireland
It's now 5 in a row and not delivered…
It's now 5 in a row and not delivered when supposed to be. How many times does an incompetent driver have to fail in his job before you do something about it and ditch him??? How can you as a company operate so badly and constantly lie to your customers and still be in business?
Don’t bother apologising, because it’s worthless. Don’t tell me you understand how frustrating it is to experience ongoing delays, and that you want to help get this resolved for me, because it’s obvious that you don’t understand and have no intention of resolving these ongoing issues. If you did, this wouldn’t keep happening with all my deliveries.
I’m going to keep posting reviews every time this happens and maybe eventually either ZooPlus will stop using you or you’ll eventually go out of business due to the way you operate.
5. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for bringing this to our attention. We note your comments regarding the ongoing delays and the frustration this has caused with your deliveries.
As we are unable to investigate service issues or look into driver performance without your specific shipment information, please share your tracking details directly with our support team so we can address this matter with our local operations.
Warm regards,
GLS Ireland
Very quick delivery and no issues to…
Very quick delivery and no issues to report.
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your feedback with us! We are very glad to hear that your delivery was quick and completely trouble-free.
We appreciate you taking the time to leave a review, and we look forward to providing you with another smooth experience next time.
Warm regards,
GLS Ireland
The boxes were damaged
The boxes were damaged, one item in the delivery was also damaged as a result and had a dent in the structure
29. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for bringing this issue to our attention. We are sorry to learn that your boxes arrived damaged and that one of your items was dented as a result.
As we cannot investigate or look into depot handling without your specific shipment information, please kindly share your tracking details directly with our support team so we can address this with our local team.
Warm regards,
GLS Ireland
Great communication
Great communication, friendly courier, delivered on time,very reliable
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for your fantastic feedback! We are delighted to hear that you experienced great communication, a friendly courier, and reliable, on-time delivery.
We truly appreciate you taking the time to share your positive experience, and we look forward to serving you again soon.
Warm regards,
GLS Ireland
Prompt delivery,accurate notification
Prompt delivery,accurate notification
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your positive feedback with us! We are delighted to hear that your delivery arrived promptly and that you received accurate notifications throughout the process.
We appreciate you taking the time to leave a review, and we look forward to providing you with another smooth experience next time.
Warm regards,
GLS Ireland
On this occasion GLS got it right
On this occasion GLS got it right. Parcels delivered in perfect condition, all items present and correct. Put in most sheltered spot available on a very wet day. 100% satisfied this time.
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your feedback with us! We are thrilled to hear that you were 100% satisfied with this delivery, and we are especially glad our driver took extra care to place your parcels in the most sheltered spot during the wet weather.
We appreciate you taking the time to leave a review, and we look forward to providing you with another excellent experience next time.
Warm regards,
GLS Ireland
On time and intact
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your positive feedback with us! We are delighted to hear that your delivery arrived right on time and that the items were in perfect, intact condition.
We appreciate you taking the time to leave a review, and we look forward to providing you with another smooth and reliable experience next time.
Warm regards,
GLS Ireland
delivery service
The driver just dumped the order in our back door and left. didnt tell anyone that the order was there. tracking number 21588336754 (Reference: 63583)
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for bringing this to our attention. We note your comments regarding how your order was left at your back door without notification.
Please note that we are unable to look into this further or review the matter with our local depot without your tracking details. Kindly share your tracking information directly with our support team so we can proceed with checking the specifics of this delivery.
Warm regards,
GLS Ireland
Fast and informed that my package was…
Fast and informed that my package was delivered
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your feedback with us! We are always glad to hear when a delivery is completed quickly and our customers are kept well-informed throughout the process.
We appreciate you taking the time to leave a review, and we look forward to providing you with another smooth experience next time.
Warm regards,
GLS Ireland
Wrong house despite postcode, even proof shows it's wrong
Despite my postcode on order, driver delivered to my neighbours gate. I went home when i got the email saying delivered, but nothing at my house. I contacted customer service (agent was helpful) and the map location proof sent to me shows my house in picture being next door of where driver put them. The boxes were partially damaged and being by neighbors gate near a busy main road, very visible to passing traffic. Very unhappy with this and informed company whom i ordered from about this. Not first time I've gotten damaged parcels from gls, don't recommend.
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for bringing this to our attention. We note your comments regarding the delivery location, the photo proof, and the condition of the boxes.
Please note that we are unable to look into this further or review the matter with our local depot without your tracking details. Kindly share your tracking information directly with our support team so we can proceed with checking the specifics of this delivery.
Warm regards,
GLS Ireland
Delivered on time by a polite man.
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your positive feedback with us! We are very glad to hear that your delivery arrived on time and that our driver provided a polite and pleasant service.
We appreciate you taking the time to leave a review, and we look forward to serving you again soon.
Warm regards,
GLS Ireland
Excellent service
Excellent service! Next day delivery and great communication. I am really impressed with the service! Highly recommend and would use again.
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for your wonderful feedback! We are thrilled to hear that you experienced next-day delivery and great communication, and we truly appreciate your strong recommendation.
We look forward to providing you with another excellent experience on your next delivery.
Warm regards,
GLS Ireland
Efficient safe and speedy
Delivery by friendly experienced gentleman- many thanks!
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for your fantastic feedback! We are delighted to hear that your experience was efficient, safe, and speedy, and we are especially glad your delivery driver made a positive impression.
We truly appreciate you taking the time to highlight our service, and we look forward to delivering to you again soon.
Warm regards,
GLS Ireland
Always on time.
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your feedback with us! We are always pleased to hear when deliveries consistently arrive on time.
We appreciate you taking the time to leave a review, and we look forward to providing you with another smooth experience next time.
Warm regards,
GLS Ireland
Paola was very helpful
Paola was very helpful
but the tracking from Germany ended on the 24/09/206, so my eta question was not answered because the tracking after it leaves Germany cannot be tracked?.
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for sharing your feedback with us. We are very glad to hear that Paola was helpful during your interaction, and we also note your comments regarding the international tracking updates.
Please note that we are unable to look into the specific transit status or provide an updated without your tracking details. Kindly share your tracking information directly with our support team so we can proceed with checking the current location of your parcel.
Warm regards,
GLS Ireland
Svar fra GLS Ireland
Good morning,
Thank you for sharing your feedback with us! We are always pleased to hear when a delivery is completed quickly and efficiently.
We appreciate you taking the time to leave a review, and we look forward to providing you with another smooth experience next time.
Warm regards,
GLS Ireland
They have lost 2 of my parcels
They have lost 2 of my parcels. I was told it would be delivered on the 23rd then i was told 25th, I phoned and they then said 28th, I phoned again and they wanted my invoice from Zara to locate the orders. I emailed them this as they requested and then I got an email reply directly from the email I sent saying they lost my email and to resend it because they are updating their CRM system. I will never order from anywhere that uses GLS again. It's put me off ever ordering anything further from Zara again incase it goes with GLS.
29. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for bringing this to our attention. We note your comments regarding the delivery status updates and the communication issues concerning your parcels.
Please note that we are unable to look into this further or review the matter with our local depot without the tracking details. Kindly share your tracking information directly with our support team so we can proceed with checking the status of your parcels.
Warm regards,
GLS Ireland
Parcel never been delivered,and shows…
Parcel never been delivered,and shows deliverd , delivery a parcel 3 days in a row ,still didn't receive my parcel,can someone in the office check things up,my parcel number is 61196516929
29. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra GLS Ireland
Good morning,
Thank you for bringing this to our attention. We note your comments regarding parcel and the delivery status updates.
Please be assured that this matter has been forwarded to our team to check the status with our local depot. Kindly share any additional details directly with our support team so we can look into this further.
Warm regards,
GLS Ireland
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Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.