Good price, shame the packaging was not better 1st one came damaged replaced quickly but 2nd one packed the same so when came to open one side was not in the protective cardboard and still packed in p... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
All round very satisfied. Price decent. The shipping was prompt, the packaging was well considered, being glass and the sizing was bang on. I have installed the glass and run a couple of fires and it... Vis mer
Excellent service. I over ordered by mistake, extra part returned and I received a full refund for the part, at no cost to me. That's what I call service
Called to book a technician to repair my LG heat pump. The technician Kelly was very knowledgeable and quickly diagnosed the issue. Explained the issues with the unit and repaired it promptly. She w... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Although we’re one of the UK’s largest suppliers of wood-burning stoves, flues and accessories, we still pride ourselves on providing excellent, personal service to our customers. Our fully HETAS-trained team, backed by our HETAS-approved supplier status, is here to offer practical advice and help you design the ideal flue system. For over 15 years we’ve been dedicated to sourcing quality products from trusted suppliers across the globe, all stocked in our UK warehouse and ready to ship.
Kontaktopplysninger
20-28 Albert Road, CM7 3JQ, Briantree, Storbritannia
- 01376555182
- enquiries@glowing-embers.co.uk
- glowing-embers.co.uk
4,5
Enestående
315 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 61 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good service part bought was quality…
Good service part bought was quality will use them again
27. august 2026
Anmeldelse skrevet uten oppfordring
A pleasure to do business with
It is the first time I have used glowing embers for my log burning stove. I found the service second to none quick reliable and great communication. The packaging was well thought out, definitely use this company again, thank you so much.
7. august 2026
Anmeldelse skrevet uten oppfordring
Quick and efficient with my order
30. juli 2026
Efficient delivery of fire rope
Efficient delivery of fire rope , adhesive and glass.
Provision of tape on web site for tidying up cut rope ends would be good.
28. juli 2026
Great quick service
Great service . Ordering was simple , parcel came well wrapped and prompt . Glass fits perfectly
Thank you ,
29. juli 2026
Anmeldelse skrevet uten oppfordring
Excellent service.
Fast and very helpful response to an initial website and subsequent enquiries. Rapid dispatch and delivery of a bespoke item. The entire experience was straightforward. Will certainly use Glowing Embers again.
21. juli 2026
After ordering
After ordering, the delivery was quick and the article was perfect thank you
22. juli 2026
Anmeldelse skrevet uten oppfordring
Door glass
Got my new door glass fast and fits door OK just hope it lasts as long as the original
1. juli 2026
The flue arrived 4 days late despite…
The flue arrived 4 days late despite paying for next day delivery and asking on several occasions if we would definitely receive it next day.
I took the Wednesday off work to install it for it not to turn up, then on the promise it was arriving Friday, I took that off as well. Guess what? It never turned up again. I called and called 6 times that afternoon but my call was not answered, strange ey???
It finally turned up on Sunday.
2 days wages lost, one very disappointed customer! I won’t be using them again.
16. juli 2026
Prompt and efficient service to replace…
Prompt and efficient service to replace cracked glass in the woodstove in our B&B
16. juli 2026
Highly recommended
Highly recommended! Vary friendly and helpful customer service. Orders completed very quickly
22. mai 2026
Anmeldelse skrevet uten oppfordring
Dispatched an incorrect item 1st…
Dispatched an incorrect item 1st time.
Very goid quibble free conversation with the supplier. They dispatched a replacement straight away. Unfortunately, the replacement item is the same as the 1st item. Incorrect!
7. juli 2026
Prompt delivery thank you
9. juli 2026
Baxi Bermuda VP3
Ordered glass for a VP3, well packaged arrived quickly. Glass of better quality than original fitment, sizing correct, happy customer
15. juli 2026
Anmeldelse skrevet uten oppfordring
Excellent communication and very quick…
Excellent communication and very quick service. Stove glass cut to perfection. Highly recommended.
3. juli 2026
Anmeldelse skrevet uten oppfordring
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