Good price, shame the packaging was not better 1st one came damaged replaced quickly but 2nd one packed the same so when came to open one side was not in the protective cardboard and still packed in p... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
All round very satisfied. Price decent. The shipping was prompt, the packaging was well considered, being glass and the sizing was bang on. I have installed the glass and run a couple of fires and it... Vis mer
Excellent service. I over ordered by mistake, extra part returned and I received a full refund for the part, at no cost to me. That's what I call service
Called to book a technician to repair my LG heat pump. The technician Kelly was very knowledgeable and quickly diagnosed the issue. Explained the issues with the unit and repaired it promptly. She w... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Although we’re one of the UK’s largest suppliers of wood-burning stoves, flues and accessories, we still pride ourselves on providing excellent, personal service to our customers. Our fully HETAS-trained team, backed by our HETAS-approved supplier status, is here to offer practical advice and help you design the ideal flue system. For over 15 years we’ve been dedicated to sourcing quality products from trusted suppliers across the globe, all stocked in our UK warehouse and ready to ship.
Kontaktopplysninger
20-28 Albert Road, CM7 3JQ, Briantree, Storbritannia
- 01376555182
- enquiries@glowing-embers.co.uk
- glowing-embers.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 61 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Really helpful.
Really helpful.
I clicked it from the showroom straight from stock. I couldn’t be happier
All round very satisfied
All round very satisfied. Price decent. The shipping was prompt, the packaging was well considered, being glass and the sizing was bang on. I have installed the glass and run a couple of fires and it all seems good. Thank you. Based on my experience I'd have no reservations about recommending.
Great experience all round.
Cracking service
I managed to crack the glass in my camping stove, which I was about to take on a trip. Glowing Embers came to the rescue. All I did was input the glass dimensions, and hit send. Glass arrived the following day, well packaged, and a perfect fit. Thanks guys
Easy to order and very quick delivery
Wrong part sent - poor customer service
Wrong part sent - spent an hour on the phone waiting to be connected still not been able to speak to anyone. Sent 2 emails as directed by automated message ( to avoid waiting too long on the phone) and still no contact 3 days later. So currently wrong part, no correction and they have my money…..
Ordering was simple online
Ordering was simple online, delivery was very quick. Great service
Package arrived quite quick
Package arrived quite quick, stove glass cut to size ordered and fitted with ease
Easy to use website they don't use evri
Easy to use website. Fast to sort order out and post. Plus they don't use evri do the parcel arrives at your actual address
VERY POSITIVE EXPERIENCE
Called to book a technician to repair my LG heat pump. The technician Kelly was very knowledgeable and quickly diagnosed the issue. Explained the issues with the unit and repaired it promptly. She was very professional and
friendly and answered all my inquiries.
I would highly recommend Glowing Embers to anyone needing an honest and professional HVAC install or repair.
superb service
My replacement stove glass arrived the next day , cant complain about the service but a tracker on the parcel would be nice so I know when to expect it, but that is a very tiny grumble in an otherwise first class service
It is exactly what I wanted thanks Dave
5 inch to 6 inch twin wall flue adapter…
5 inch to 6 inch twin wall flue adapter this is the 3 rd one I’ve purchased has I’ve increased the quantity of stove goes I’ve purchased over the last couple of years, but I may have got better quality stove fires but I have continued to buy these because of the quality of them sturd steel not flimsy and totally round ,Buy with confidence because you will not regret it.Gary
Most helpful nothings is a problem…
Most helpful nothings was to much trouble went the extra mile to make sure everything was ok
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