Just wow! GenderGP is such a brilliant company :) I feel so fortunate to have found them and been able to afford them, because I was on testosterone just 48 hours after finishing my "application" to g... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Just wow! GenderGP is such a brilliant company :) I feel so fortunate to have found them and been able to afford them, because I was on testosterone just 48 hours after finishing my "application" to g... Vis mer
Selskapet har svart
The sign up fee and monthly costs are affordable, I got my HRT delivered to my door extremely quickly, overall very fast and easy which is exactly what I wanted. It's unfortunate that they use AI... Vis mer
I waited 5 years for the NHS to help me with my gender identity and I was told that I would have to wait a few more years till I am seen so I joined the gender gp and they are so fast , easy to set up... Vis mer
Selskapet har svart
A member of gender GP since 2024 but I am finally done with them . Changed to paper prescriptions in July of 2026 , my prescription arrived and it only has one medication , an extra one... Vis mer
Skrevet av virksomheten
Affirming transgender healthcare services including:
medication, hormones, blockers, blood tests, counselling, prescriptions, self-med swap, plus more.
Access advice and support from our directory of healthcare professionals from all over the world and use our digital platform to get the advice and support you need to be the real you.
GenderGP provides advocacy, support, advice, healthcare and access to a range of complementary services, which enable trans people to live their lives more easily.
Online, Worldwide, Storbritannia
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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 57 % av de negative anmeldelsene sine
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Very frustrating. Have emailed several times and no reply. I have been charged twice for a prescription and no one replies. Chat function doesn’t work properly or connect with anyone so pretty much useless….In reply to your response to my review I have now changed to one star as still no one has emailed me despite providing you with my contact details you requested to sort this out. I have paid £30 a month membership fee for 2 years and there is no support?? you can reply straight away to a bad review but not to my emails?

Svar fra GenderGP Transgender Services
I started T in two weeks from my first appointment. The support has been great and refills have been easy to do. James was amazing to talk to and helped with a ton of things, i recommend booking with him!! The changes from T have also been fast and good, fist changes i noticed in the first two weeks

Svar fra GenderGP Transgender Services
They really try hard but keep messing up. My son has been successfully treated by them for about 5 years, and the medical treatment is excellent, but they keep changing there website and things are always broken. The care they actually provide is excellent, but the administration and website needs a lot of work.
1. For example, they have finally introduced a new patient hub..great news!!!!...but its broken - sigh. The hub FAQ says you only need to upload bloods every year if you have been transitioning for some time.
2. But...if you try to upload bloods that are older then 3 months, the system won't accept them. You get a message saying bloods need to be less than 3 months old. This means instead of annual blood tests they are now forcing you to have them every three months, even though the information on their website Including the patient personalised plan) says annual is ok. Also, there is a screen to allow you to enter your results manually.......but when you've manually answered all the info, it asks you to upload the results. Why, why, why?
2. Dates of reviews and prescription re-ordering etc are wrong. You log in and they say this date. You log out and in again and they say a different date.
3. The home screen keeps changing, sometimes within minutes! Different layouts.
4. So we need to talk to them to work out what's going on. But....you have to pay £7 to book an appointment. No phone numbers, no emails.
Seems they need to employ a good IT Project Manager to sort this mess out. I'm quite happy to provide my IT PM Services for free, but, of course, I can't contact them!!!!!

Svar fra GenderGP Transgender Services
I just had my Consent Assessment with James Morris today, and I cannot express how grateful I am. As an international student and a non-native English speaker, I was extremely nervous before the video call. I even prepared a detailed script to read from. To my surprise, James was incredibly kind and patient. Instead of minding the script, he actually praised me for doing so much research and preparation! He acknowledged how difficult and painful my journey has been, and assured me that GenderGP will always be there to support me.
I also had a very specific, highly customized HRT plan in mind. James reviewed my entire plan carefully and respected all my choices without any gatekeeping. He was very professional and transparent (explaining that he cannot 100% guarantee, which I fully understand), and took the time to patiently teach me exactly how to use the gel, as I had never seen it before.
As a Highly Sensitive Person (HSP), it is usually very hard for me to open up. But throughout this meeting with James, I felt completely safe, respected, and truly listened to. I highly recommend James Morris and GenderGP to anyone, especially if you have language anxiety or customized transition goals. They are amazing!❤

Svar fra GenderGP Transgender Services
The team is very understanding and willing to answer any questions you might have in an understanding and unjudgemental way, I recently had a consultation with part of their team, James morris and felt very supported and safe to express my feelings and concerns throughout the call. Highly recommend going through gender gp if you’re going the private route.

Svar fra GenderGP Transgender Services
Allow you to do transition in your own time, no rush no pressure and someone is always there to advise if you require

Svar fra GenderGP Transgender Services
I have found the experience very helpful and satisfying. With the current wait times for NHS treatment being around 5 years starting your transition journey with GenderGP has been a great experience

Svar fra GenderGP Transgender Services
Very lovely people, have helped me through my journey so far and have been very accommodating and honest with me through out the process. If I don't know something it is easy to book a session and find out that information. Highly recommend.

Svar fra GenderGP Transgender Services
Gender gp genuinely saved my life, without gender affirming care I would be beyond depressed. The website and services are straightforward and easy to use. I’ve recommended them to other trans people I know too.

Svar fra GenderGP Transgender Services
I was obviously worried at first as its a lot of money to be going through HRT. But gendergp made it really easy. I signed up and told them how i felt. Soon after i recieved my care documents, diagnosis, and treatment. it was such an easy process and the best decision i made. i wouldnt go back and wish i did this through a different company.

Svar fra GenderGP Transgender Services
Fantastic company made me a feel a way ive been waiting for my whole life, perfect community and reasonable princes would 100% recommend!

Svar fra GenderGP Transgender Services
I had my appointment with James and it was really helpful. He's really nice and I'm so glad I got to speak to someone before I took the next step.

Svar fra GenderGP Transgender Services
Would rate them zero if I could. Scam of a company. Using ai chat bot. No way of contacting anyone for any support
After paying £340+ to sign up, couldn't book an appointment, couldn't confirm my legal name, couldn't update my address, no way of getting in touch for support. Absolute joke of a company.
Stay away,it's a scam!

Svar fra GenderGP Transgender Services
So I ended up signing up for this to start my transition. Unfortunately, I found out after the fact that if you want to do anything with your transition meaning to try to up your dosage or add any type of blocker or anything else you have to try to contact them through a AI style chat system. You can't actually speak to a actual person. This is wrong in so many levels, especially when they are prescribing a prescription medication. You would expect to be able to contact the doctor or someone in case you ended up having a allergic reaction or start having adverse side effects or anything like that but you can't. You have to try to do the chat system that when you try to get in contact with the prescribing doctor you type in prescribing doctor. You type in the actual doctor that prescribed it to you and then it seems like the chat system is going to respond but then it just stops. You can't talk to anyone directly. You can't call them. You can't nothing. Then on top of that they lock you in for 6 months and if you cancel before the 6 months they charge you all 6 months right then and there. That is not the way to end up running a business that is prescribing HRT to people. The service is horrible because you can't get in touch with anyone. I would recommend staying away from this company all together. I'm going to switch to another place and I'm just going to let that subscription go away on its own. I already switched my card that's on file with them to a card that only has $1 on it and cannot be overdrafted recommend you do this if you decide to go with them, which I strongly suggest you don't
Update after they ended up commenting on my review. They don't get back to you for almost 3 weeks and even when you talk to someone they don't give you any type of information and then when you ask to be put on something you don't hear anything back from them
update again on 4/23/26
They still don't message you back and yet they still want you to end up paying when they don't end up messaging you. You guys will not get a single cent more out of me. You can forget about it and I've already switched to a different doctor. Do not use these guys, they're just looking to get your money and they're not there to actually help you with your transition

Svar fra GenderGP Transgender Services
I used gender GP to obtain a letter to the passport office confirming my change of gender and in support of my application. I paid £75 for an appointment and then the letter to be sent to me. The letter arrived and I sent it in with my passport application. I then received a call from the passport office saying that the letter was rejected because the doctor who wrote it didn’t meet the criteria required (being GMC registered which he wasn’t because he was a Spanish doctor who practises there?!?!?) When the passport office tried to contact him after they couldn’t find his medical qualifications, he gave no response so the letter was rejected. I took this matter up with GGP but they refused to help because “the letter met the criteria, and the doctor was the only one qualified to write this letter” so now I’m short of £75. Thank god I’m not using GGP for anything medical because I dread to think of the lack of care they give their patients.

Svar fra GenderGP Transgender Services
I would not at all advice people to use GenderGP, I spent three months paying for my subscription fees and the additional costs (paper presciption), and I never recived my presciption til this day. Which only left me more stressed then before.
There was also a big lack of human contact which I didn't recive once during my whole time with them, and they have instead focused more on automated systems and ai to help people. If you have any question or need to talk to somone you need to pay extra money for a short session just to have your question answerd by a human and it feels like it is a system to exploit people in a vulnerable state.
So I strongly recomeend to look somewhere as they took my money for three months and gave me zero medical support in return other then automated responses. I didn't at all feel welcomed or helped at all.

Svar fra GenderGP Transgender Services
I have been paying £30 a month to gendergp for about 5 years, paying quarterly for my meds when I ran out and living fairly easily as I could email someone when something came up and get a fairly quick response. The only issue being clearly stating my name and my legal name for medical purposes like they ask you to do and getting medicine with my name instead of my legal one which meant difficulties getting meds dispensed and having to get dead named by their own service Everytime I use it because apparently they don't understand their own distinctions on their own website but that was honestly a manageable issue. After getting a pretty serious medication in a leuprolide depot through them 3 months ago their "helpful automated" hub has meant I am missing finesteride for over a week and am overdue on my leuprolide depot which is pretty serious if you didn't know. And on top of that I was meant to get my new prescription already which is still missing even though it would have been late if they sent it when they were supposed too. I have never felt more mistreated, objectified, and dehumanized then I have trying to e-beg a chat bot to give me the medications I am in genuine need of while being asked to pay extra money for a 5 minute chat in 2 weeks or something. If you are looking through their website considering weather to go with them or not. Don't. Find literally anyone else as they aren't even the cheapest option anymore, and they are definitely, unquestionably the worst and least helpful option.

Svar fra GenderGP Transgender Services
Had my first consultation with James Morris. I was nervous but it was absolutely fine. Really lovely and friendly atmosphere and the consultation was not invasive at all. Would definitely recommend to those looking for an efficient and easier way to enter gender affirming care.

Svar fra GenderGP Transgender Services
GenderGP have implemented an ID verification system, and it doesn't work. I have provided them with everything they've asked for multiple times but they keep telling they can "see my ID is valid" and need to provide a selfie when prompted. It never prompts you to do so.
I have been in contact with their "help" service for over 2 weeks now with no response, and they've continued taking my money while not providing assistance or the medical care I pay them for.
Edit: and you can't even spell a name written down in front of you

Svar fra GenderGP Transgender Services
They inflate prices whenever they want, and charge for random things. So sad that for so many of us this is the only option

Svar fra GenderGP Transgender Services
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