Curate Health Anmeldelser 17 105

Where is my order?
UPDATE:
Having had my order approved and told it was preparing for despatch last Wednesday, I have had no notification at all of what's happening.
Sent several emails and finally get a reply late on Monday (today - 5 days later) saying it will be despatched "very soon" and "don't worry, you only need to go back down to a lower dose if you miss 2 weeks"... What the hell?
I don't want to miss 2 weeks.
I don't want to go back down to a lower dose.
They have given no reason for the delay, just being vague.
This is against my consumer rights.
AVOID!

I ordered on the Friday and it was delivered by the following Tuesday 😁

I've always found these good communications...
however have beentold youre not allowed a break when upping dose, so i have had my dose reduced before, so today ive waited a week for my next day delivery.. contacted them only to be told.. its next dsy delivery from day if approval.. which is now iver 5 days ago...my dose is due ... so what now .. reduce my dose again.. may need to order else where in future .. so upset

excellent communication very pleased always on time.

As always your very quick response encourage me to stay on the straight and narrow.

Quick service and always a discount code to use

I have been using Curate for over a year and no issues.

Was not sent a delivery timeslot twice, and now won’t issue a refund or replacement. I have default settings with dpd to leave in a safe place if not home, which apparently doesnt apply to their deliveries, so you’re supposed to have a crystal ball or be £300 out of pocket. If I did not recieve the product I honestly don’t expect to pay for it. Customer service has been appalling since.

I have been using Curate for about 18 months now they have always been very efficient. Help ed me switch from one to the other and then back again making sure that I was healthy and happy

I was with curate before and came back as they give discount and like they look after there customers

As usual Curate didn’t let me down, on time, no delays. Any time I’ve asked for advice they have answered my questions swiftly. I will always recommend Curate.

I bought injection on Tuesday it is Friday today no word from Curate.No email waiting for my order or any message of reassurance.
Order No #: 416455

The progress was very easy, all information was emailed to me with instructions which is what made the progress easy. The video call was straight forward. I received my first package quickly after this. Ordering is easy and delivery is fast, usually next day. When the item is delivered, it is in a good strong padded bag with an ice pack, so if im not home to receive the parcel, its not a problem

Good delivery service, and helpful service too

The communication and the inconsistency of the approval/delivery process is what lets this company down. The price is what makes me order from them

Curate always communicate eaxh stage of order. My only down side isnt to do with them but more their delivery. I xan wair 2 weeks for delivwey even after approval. I cant track parcel as DPD state they dony do area.

It took 8 days and 2 emails and 2 webchats to chase my order!!! It’s day 9 today and hopefully it will be delivered today but I’m not holding my breath…not impressed charges have increased no improvement in service empty promises

Excellent company great service, highly recommend