FreedomPop is literally run by thieves. Their automatic payment system started overbilling customers 3-4 times per month a couple of years ago. If you saw it & stopped it they did, but they NE... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Never had any issues with the service. Worked where it's supposed to but with their new premium service and the old service impossible to get without an ancient SIM card their unlimited plans do NOT w... Vis mer
Reliable service. The only thing that could improve is to allow renewing monthly a few days before the renewal date. This way there won't be a lapse in service in case there is an emergency when away... Vis mer
I have been a customer since 2017 and use Freedompop as my main plan. I initially chose them because of the lower prices compared to other major plans, but have been satisfied with the service since.... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
So far I have had a great experience…
So far I have had a great experience with FreedomPop, if I had issues, the were effortlessly resolved with costumer care.
Bruker kanskje KI til å svareVis mer
Unpleasant cancellation experience
Ok price if you catch the right deal. Mixed experience with apps and service.
If you want to cancel, you are in for an unpleasant ride. You have been warned.

Svar fra FreedomPop
Impossible to cancel
There is no way of cancelling the account - the instructions online are incorrect (there is no Cancel my account option) & the phone goes dead when you press 1 for customer service. Freedompop, you clearly read this, so cancel my account & refund me as you have given me no option to avoid charges short of stopping my credit card. You can see I haven't used your service for over a year

Svar fra FreedomPop
FreedomPop is a complete scam
FreedomPop is a complete scam.
Make sure and check Google reviews and check the Better Business Bureau.
It will save you a lot of horrible frustration and money.
It's a scam.
They responded to my review pretending to care about my customer service experience. They were rude and horrible for a full year.

Svar fra FreedomPop
Want full refund from freedompop.
Been trying to contact freedompop UK regarding my refund but not getting proper reply from them seriously it's a worst service providers ever.

Svar fra FreedomPop
Very shady contracts and policies
Very shady contracts and policies. Hard to cancel by phone. I was charged 40 dollars even tho I used it once. I want my money back. I cancelled it and I still got charged.

Svar fra FreedomPop
Stay away from FreedomPop
I signed up for their SIM kit but I did not activate the SIM upon receiving it. Yet I got charged a $100 dollars. When I was chatting with their tech support person about this charge, I was told that the service starts the moment I sign up. It is so absurd. Please stay away from them.
Update 10th March, 2020:
I provided my email id and phone number in the private message as requested below. But till now no action has been taken. Please don't believe in FreedomPop. Better go for some other service.

Svar fra FreedomPop
Company cut me off after unauthorized charges
Ordered a trial SIM to try the service for my daughter. When I went to downgrade to the free plan as the trial was ending, the website would not allow you to downgrade unless you paid them $20 for "credit." I did so. Then when I tried to turn off the auto billing for overages, it forced me to pay $6.99 for a "service" to be able to turn off auto billing. Then 9 days later they billed my credit card again for $6.99 with the only description being "MONTHLY CHARGE." When I emailed and asked what that was, the only response I got was that it was for a service, but I didn't have any services selected. There was an option to escalate the issue to a company rep, which I did and then they cancelled my service and never responded.
The company is a scam, stay far away.
UPDATE: I exchanged 10+ emails with this company. The company continued to send me stock messages that came word for word from areas of their website, but none of what they sent actually addressed the issue of a monthly charge without description. They continued to say the service was stopped because I refuted the charge with my credit card company, even though I tried to refute the charge directly with them for multiple days with no response. Luckily, I was able to refute all of these charges successfully. I would highly advise not doing business with FreedomPop. They will randomly charge your credit card. When you catch the illegitimate charges and question them, they will ignore you until you are forced to refute the charges with your credit card company, at which point they will cut off any service you have left. I don't know what else to call this but a scam.

Svar fra FreedomPop
It's affordable
It's affordable, good for people who don't consume too much data, but the only cons are that I can not call or text without data

Svar fra FreedomPop
Decent Service
FreedomPop seems to provide adequate to good phone and data service at a reasonable price, but I wish calls were direct cell calls, not routed over the Internet. Messaging is also slower to start than with other carriers.
Freedompop has been real good to me
Freedompop has been real good to me. I have used it for 2 years and this inexpensive service has been all that I need and im5satisfied with their service.

Svar fra FreedomPop
Excellent low cost plan for casual data users.
I upgraded from a free account to a bi-annual unlimited 1GB account and it is perfect for my use.
4G working as advertised.
So far has been smooth. There was 1 time when my account all in sudden does not work and I was at the airport urgently needed data connection. I could only write to customer service and got the issue resolved the next day. It's not a reliable service but for my usage it's good enough. If i use my mobile more frequently, I will switch to t-mobile or AT&T.
Wish I could give negative five stars.
Wish I could give negative five stars.
This company is classic bait and charge. They advertise "free" service of 200 min, 500text and 200mb data per month. However, to start they charge you 0.99 to activate, and take your credit card. Then they will charge you for $20 as automatic top up even before you know that you crossed 200mb data.
To disable this non sense, you pay 6.99 per month.
Classic bait and charge fraud.
Stay away.
Edit 3/5/2020
Auto top up is fraud. Stay away.

Svar fra FreedomPop
FreedomPop Rocks
So far it has been great. I use this for my kid to play Pokémon Go. My primary phone is ATT and honestly, this is the same service. Never have a drop in quality or coverage area. I have recommended a ton of people to freedompop! Love the service!
Using data only for GPS navigation
Using data only for GPS navigation - Waze and Google Maps apps. I don't use voice and SMS functionality.
Freedompop ripped me off
Freedompop charged me $106 for no reason (I didn't go over the usage limit). I have paid them the $20. Trying to reach them with no luck. So, I called my credit card to dispute to try to get them to call me. Instead, they just turn off my service !! What a SCAM !!!
After seeing Freedompop reply on Feb. 25...
I contacted freedompop & they just told me my account will not be turn back on once disputed is filed with credit card company.
Eventhough, I was charged $106.36 for no reason.
Also, the billing feature & account for private message is no longer existed when they cancel my account.
It's all a SCAM !!!

Svar fra FreedomPop
So far everything‘s been pretty good…
So far everything‘s been pretty good with the good prices and the reliable network I would use that little bit more if I had more data
Do not waste your time with this…
Do not waste your time with this offshore company. You will be miserable. They have the worst customer service in all of cellular history. They only take sales calls if you are buying a plan, if you need tech support, it's only online through community forums. Truly horrible. You have been warned. Also, check out all of the other reviews on how charge people. Class-action Lawsuit coming.

Svar fra FreedomPop
reception good in most places
reception good in most places, but data overage premium is high
Dette er Trustpilot
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