Fenix Protect Anmeldelser 2 247

Excelente trato ,ayudan a la protección de su vehículo.

I tried to cancel it but the person always try to talk me into keep the insurance even I don’t use the car anymore. They even said “ I don’t think that you don’t own the vehicle you just have problem with the cost” in what position are you in to talk about my life?? Really weird vibe from the sales and their tone is always very insincere. Hard to trust and have respect for company that use people like this. Disappointed and made me very uncomfortable while talking Every Single Time. They always started with “ can I be honest with you” and would suggest me to keep the policy because I already paid a certain amount. I do not like to argue with people but they have pushed me to my edge, I don’t want the policy and can’t cancel it for months. I don’t think the customer need to give them any personal life details just because I want to cancel it!!! I should cancel whenever I want , what am I? Getting held hostage by a damn warranty company now? they don’t care about your family or your life, they just want your money. And besides all this, the first mail I received from them had very urgent and pushy tone, it never was a pleasant experience

Great I wouldn't forget i needed pay for ny coverage and am grateful that care to remind me how important having coverage and benefits for me and new car.

The lady that helped me was very professional & patient with me
Good service

It was a young man named William that helped me customer service was very nice and like I told him that I would have service with y'all by Friday and he did get in contact with me he kept his word like I kept my word so I'll be very happy to see how this outcome would be with this company

I need to update my payment arrangement. And I never received no policy through y'all.

Friendliness.

Their sales tactic is aggressive. The salesperson I talked to let me believe they were calling on behalf of a dealership. I don't need the coverage but I felt I had to get it "based on the loan" I had. Talk about a deceitful sales. People getting new cars be more than I was and look at this option if you really need it but you don't need to have them.

The customer representative was informing of the policy and understanding of what i was looking for as a peace of mind policy that sold itself. I'm so glad I called this number first. I'm set for another 100.000 miles with this black diamond policy. Thank you so much.

DONT DO IT,I PAID FOR THIS PROTEXTION FOR 5 YEARS,WHEN IT CAME DOWN TO MAKING A CLAIM,WHEN YOU CALL ITS NEVER A LIVE PERSON,ITS A COMPUTER PRETENDING TO BE LIVE,AND WHEN YOU DONT ANSWER A QUESTION IT HANGS UP ON YOU. HEED MY WARNING.IF YOU DO GET A LIVE PERSON IT WILL BE ONLY TO SIGN YOU UP.NOT TO MENTION TRYING TO CANCEL IS ALSO A CHORE.YOU BASICALLY HAVE TO SHUT OFF THE CREDIT CARD YOU HAVE THEM TAKING YOUR MONEY OFF OF.I SHOULD OF LISTEN TO MY GRANDMA WHEN SHE SAID IF ITS TOO GOOD TO BE TRUE ITS NOT TRUE. If couldI rate a 0 I would.

Muy atentos y amables los representantes estoy muy contenta porque asi me siento segura en cualquier momento gracias

Great customer service.I liked how the representative called back when they said they would and on time.

Everyone was so great 👍

Excellent service

Easy and quick

Logan Mathews was very polite, patient, and understanding. I went from cursing at him, to laughing and joking about my day. Thank you Logan for your patience! You deserve a raise buddy!

The explanation of the car warranty and the importance of having one.

yes, very good product!

Making it hard to cancel