Horrible. I had to state 18 times I wanted to cancel. The talking script and phone team are incredibly aggressive and aggravating. So glad I only fell for it for one month. Horrible scheming and marke... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I got an URGENT FINAL NOTICE naming my Lender as if my home warranty was required, saying it was about to expire...(I don't have or ever had) a home warranty. I feel This tactic is only used to scare... Vis mer
I ended up not getting an Ext. Warranty at the time being, therefore I cannot speak about the product. I will however speak about the quality of service. Fenix Protect has a great customer service. I... Vis mer
The person we talked to told us what we needed to know to be able to get help with our Toyota 4Runner in the future if we need any car repairs. He answered questions we had where we could take our veh... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Vehicle Service Contract Provider
Kontaktopplysninger
15510 Wright Brothers Drive , 75001, Addison, USA
- 800-293-5813
- veronica.alberternst@fenixprotect.com
- fenixprotect.com
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Communication very well
Communication very well!! Understandable and very excepting of our family situation and found us something we could afford and not have to feel rushed of worried
Shady!!!
This company operates in a sneaky manner. They send threatening letters and phone calls about your warranty expiring. The letters don't indicate who they are from. Then when you call to confirm it's the warranty from the dealership they lie and say it is. They did send me my refund but hassled me during the process & a few days afterward about keeping the policy. When I do buy an extended warranty, it won't be with a company that operates in such an underhanded manner.

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I just bought a new car with the best…
I just bought a new car with the best warranty I don't need this Fenix Protect! They sent me a car recall letter to trick me into calling. I never even knew the name of the company until I got the email. This is false advertising and I want to cancel and get my money back!

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I told him I wanted to cancel the whole…
I told him I wanted to cancel the whole thing and also said it was going to only be 150 to do it and he charged me 350 after I told him I wanted the whole thing canceled

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What’s important to have protection on your car
Very good explain everything well great price and great coverage
nothing more than a scam
nothing more than a scam. they will refuse to refund your money. safe yourself.
Agent was very nice I understand the…
Agent was very nice I understand the coverage but still unsure about it. My husband took care of all this stuff, but he passed away this January.
I was told this down payment was 25$…
I was told this down payment was 25$ and confirmed with the gentleman over the phone 3 times before making a purchase and I was charged $225. I then called customer service the gentleman I spoke with was very rude and made it very difficult to cancel and give me a refund on my down payment!!! I do not recommend this company! If I don’t see a refund in a couple days we will be back in touch!!

Svar fra Fenix Protect
Quiero cancelar el servicio la persona…
Quiero cancelar el servicio la persona con la que hablé en ningún momento que esto sería de estar pagando cierta cantidad por mes que mal trabajo porque me oculto la información completa la persona me dijo que solo enseria ese pago. Necesito que me confirme la cancelación del servicio y que me reembolsen lo pagado.
Good service by phone
I really appreciated the patience and attentiveness of my representative when I called.
a scam to lure people into buying
a scam to lure people into buying. will not be buying again and will cancel membership.
Very helpful and very patient
Very helpful and very patient. Answered all my questions
..
Price was to high after reading…
Price was to high after reading information on what they cover or what they pay on a claim.

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I have not received my package it been…
I have not received my package it been three weeks.

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You are supposed to have canceled my…
You are supposed to have canceled my contract, I was scammed! Refund my initial amount immediately!

Svar fra Fenix Protect
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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