Product ok but shipping was terrible, ordered on 16/04 with a 2 day delivery was tendered to DHL on 23/04 only after I asked where it was, you forgot to ship and blamed DHL for the delay, parcel was... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
DPD waarschijnlijk in fout . Bestelling 20 dagen onvindbaar . Doch door Noach Falan parts mooi opgelost in drie dagen . Bedankt hiervoor ! TIP heb tas gevonden via Youtube Duitse site Scooteria... Vis mer
From the initial consultation to the final packaging, everything was simply excellent! Falan Parts offers a wide range of brands that are hard to find elsewhere, and many of them are available di... Vis mer
Paar tassen besteld voor mijn Vespa. Goede kwaliteit en correcte prijs. Vlotte levering via DPD. Professioneel advies gekregen. Niet “onmiddellijk” antwoord via whatsapp, maar dat is ook niet n... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Falan Parts is a Vespa specified parts webshop. We ship worldwide with an availability of more than 50.000 Vespa parts. We have a wide variety of parts, from unique brands to mainstream Piaggio parts.
Kontaktopplysninger
Nederland
- info@falanpart.com
- falanparts.com
4,4
Enestående
382 anmeldelser
Har svart på 45 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Products as described,good packaging…
Products as described,good packaging and fast shipping!!
I would buy again
2. februar 2026
Svar fra falanparts.com
Dear Alex,
Thank you for your review. We are happy that you like the mirrors and shipping :)
We wish you all the best with the mirrors.
Best regards,
Team Falan Parts
Professional team.
22. januar 2026
Svar fra falanparts.com
Dear Denis,
Thank you for your review.
That is how we like to hear it :) We hope to see you back again soon.
Best regards,
Team Falan Parts
Happy
They have a good selection of quality parts for my scooters. Postage is timely and items are always well packaged.
30. januar 2026
Svar fra falanparts.com
Dear Damian,
Thank you for your review.
We are glad that you like the parts and the packaging, as we take a lot of care in both of them :)
We hope you will enjoy the parts, and look forward to seeing you again soon.
Best regards,
Team Falan Parts
Super exeperience...very fast
30. januar 2026
Svar fra falanparts.com
Dear Ivica,
Thank you very much for the review. It means a lot to us!
We hope you are enjoying the nice selection of parts :) And we look forward to seeing you again soon.
Best regards,
Team Falan Parts
Service That Builds Trust
My experience with Falan turned out to be excellent. Whenever any situation arose, the team responded responsibly and consistently showed a willingness to help.
The quality of the product exceeded my expectations, and customer service was attentive and efficient. It is clear that this is a serious company that stands behind what it sells.
Highly recommended.
26. januar 2026
Svar fra falanparts.com
Dear Cesar,
Thank you very much for the detailed review.
That is how we like to see it :) And enjoy your amazing 1O1 Factory rims! For sure, the only one in the country with that setup.
We wish you all the best.
Best regards,
Team Falan Parts
Not receiving my package and kept on…
Not receiving my package and kept on asking but the package got lost and never receiving the color that I've ordered...
No compensation yet! I've ordered it in the beginning of December and it's February now...I've got a message of finding the package in the mid January then I've kept on asking for re-shipping it but the color I've ordered became unavailable and I still can't drive my Vespa with my friends....I've even paid DHL express shipping and what is
wrong with you? You finally said to ship the item but it's taking too much time!!
You better do something to make up for the loss!
12. januar 2026
Top Service and Quality Parts
From the initial consultation to the final packaging, everything was simply excellent!
Falan Parts offers a wide range of brands that are hard to find elsewhere, and many of them are available directly from stock.
The support via email and WhatsApp was knowledgeable, responsive, and extremely friendly. The ordered parts were shipped promptly and carefully packaged, arriving in perfect condition.
I am genuinely impressed with Falan Parts and can highly recommend this shop without any hesitation.
19. desember 2025
The item took forever to get to me and…
The item took forever to get to me and never was I updated about the delivery. When it finally arrived, the box was wet, ripped, smashed and soggy, luckily it was rubber hoses. Communication would be nice and the delivery box was an embarrassment.
2. januar 2026
Svar fra falanparts.com
Dear Fregoso,
Thank you for the review.
The delivery took 3-4 weeks because that was the shipment option you chose. You could have selected an Express service if you wanted the parts fast :) As the website clearly stated, you had two options: either wait 2-4 weeks or 2-3 working days. A cheaper shipment option saying 2-4 weeks indeed means it will take this long.
From what we can see, you were sent an email with the tracking information as soon as the package shipped out.
As for PostNL and USPS not giving much udpates in the tracking system. Sadly, that is something we can not do anything about, as that is what it means when you select a cheap shipment option. DHL Express, for example, would update you with every single scan they make.
And sadly, despite us using expensive double layered boxed, the postal companies decided to drain your package in a pool by the looks of it :( Luckly the parts are indeed meant to be wet (coolant hoses). But if anything had been damaged, we would have happily sent you a new package free of charge.
We hope to see you back again soon. And please remember to select an Express shipment option if you do not wish to wait this long.
Best regards,
Team Falan Parts
Responsive when I had questions
11. desember 2025
Alles bestens – gerne wieder
Sehr netter Kontakt und ein wirklich schneller Versand. Die Ware kam in einwandfreiem Zustand bei mir an. Ich bin absolut zufrieden mit dem Service!
10. desember 2025
Superr obchod tovar dorazil presne ako…
Superr obchod tovar dorazil presne ako som si objednal napriek velkej dialke dorucenia vsetko prebehlo super
11. desember 2025
<3very very nice
20. november 2025
Rücksendung war sehr einfach und Geld…
Rücksendung war sehr einfach und Geld wurde umgehend zurückgezahlt
10. november 2025
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