I had a great experience with the FairyLoot team. They responded to my inquiry incredibly quickly and handled everything with kindness, care, and honesty. They took the time to understand my situation... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Every time I have had an issue and spoken with customer support they have been so amazing and helpful. Most of the time they respond quickly and I've always been happy with the outcome.
Whenever I have an issue, Fairyloot quickly addresses and resolves my concerns. I have had nothing but extremely positive experiences with this company and its employees and I am just so very grateful... Vis mer
Matilda helped resolve my issue - and so quickly that I was still able to purchase the book I wanted during Early Access. I am so grateful, especially for her patience with me since it was 100% user... Vis mer
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I had a great experience with the…
I had a great experience with the FairyLoot team. They responded to my inquiry incredibly quickly and handled everything with kindness, care, and honesty. They took the time to understand my situation and offered a fair solution that I really appreciated. Customer service like this makes a big difference.
Lovely experience with all the…
Lovely experience with all the purchases as well as all customer support! Fantastic business to buy from and would highly recommend!
Best customer service
Every time I have had an issue and spoken with customer support they have been so amazing and helpful. Most of the time they respond quickly and I've always been happy with the outcome.
Customer support is super helpful
Customer support is super helpful, fast responses time, and friendly.
Exemplary Customer Service
Whenever I have an issue, Fairyloot quickly addresses and resolves my concerns. I have had nothing but extremely positive experiences with this company and its employees and I am just so very grateful for this company's products and exemplary customer service. Thank you!
Quick response time
Quick response time, great customer service! Needs fulfilled
Monthly subscription skip support
Very helpful, directly provided with a solution and justification for why I couldn’t cancel next month book
they resolved my issue
Support was supporting
My ticket was handled pretty fast and got the help I needed. Customer service was very friendly.
FairyLoot is always my first choice…
FairyLoot is always my first choice when I’m looking for collector’s editions of my favorite fantasy and romantasy books. They truly set the standard for beautifully designed special editions, and it’s obvious how much care goes into every release.
One of the things I appreciate most is that they collaborate with talented independent artists and small creators for the artwork, dust jackets, sprayed edges, endpapers, and overall design. Every edition feels unique and thoughtfully crafted, making each book feel like a true collectible instead of just another special edition.
I also love that FairyLoot doesn’t just focus on established favorites. They regularly introduce readers to new authors and upcoming releases that deserve more attention. Their subscriptions feature a wide variety of genres, authors, and stories instead of only following whatever is currently trending on social media. They’ve helped me discover books I may never have picked up otherwise, and their exclusive early access editions are one of my favorite membership perks.
Their customer service has also been consistently excellent. Most questions can be answered through their emails or social media updates, but whenever I’ve needed help with something specific to my account, they’ve always responded quickly and taken the time to provide a personalized solution. As a customer in the U.S., I also appreciate how promptly they reply despite operating from the UK. They always get back to me as quickly as they can during their business hours, and I’ve never felt overlooked.
The quality of the books, the creativity behind each design, the variety of books they curate, and the genuine care they put into both their products and their customers are why I continue to support FairyLoot. If you’re a fantasy or romantasy reader who loves collecting beautiful editions, I can’t recommend them highly enough.
Fairyloot is amazing in communication…
Fairyloot is amazing in communication when something is going wrong. And the books are so pretty💗
Literally the best help team I contacted
The response was super quick and they gave me a great solution!
It’s always grate to contact them and they never disappoint.
Fairyloot is very responsive and…
Fairyloot is very responsive and helpful with all my requests!
10/10 would reccomend
Always love the books and when I had an issue customer service responded quickly and fixed it immediately . Cannot fault them
They’re always prone to helping with…
They’re always prone to helping with any problem I had and always so respectful!
Always amazing
Always amazing!
thank you to the customer service team for always helping me when i need assistance. I appreciate you all and the wonderful joy your books bring!! Phoebe helped me today and she's wonderful!
Super easy to communicate with customer…
Super easy to communicate with customer service. They respond very quickly and are always helpful. I enjoy this book subscription due to quality of books, priced fairly and great customer service.
Shoutout to Ivy!
Ivy was fantastic, she responded straight away and helped me with a damaged book. Honestly always have such a positive experience and the customer support are amazing
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








