I had a great experience with the FairyLoot team. They responded to my inquiry incredibly quickly and handled everything with kindness, care, and honesty. They took the time to understand my situation... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Every time I have had an issue and spoken with customer support they have been so amazing and helpful. Most of the time they respond quickly and I've always been happy with the outcome.
Whenever I have an issue, Fairyloot quickly addresses and resolves my concerns. I have had nothing but extremely positive experiences with this company and its employees and I am just so very grateful... Vis mer
Matilda helped resolve my issue - and so quickly that I was still able to purchase the book I wanted during Early Access. I am so grateful, especially for her patience with me since it was 100% user... Vis mer
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fairyloot are top tier for beautiful books
I've always had a great experience with the Fairyloot customer service team. I've used this company for years to buy beautiful books and I honestly think they are the best quality special edition books you can buy.
Great Customer Service
Fairyloot has beautiful books and I was very impressed with their customer service. They were quick to reply and resolve my problem. Special thank you to Iris for being so kind and helpful.
Quick and helpful
I had an issue with my subscription and they were quick to help me resolve it. Very communicative and polite. 10/10
Amazing team
Amazing customer service and I love all the special editions subscriptions are worth it in my opinion
Quick and friendly
It was great
It was great! Thank you for your help, love you guys! Have a nice day
Fantastic Customer Service
Books are beautiful, customer service is fantastic! Exceptional value for money.
Friendly service
Every single time I have had to contact customer service for one or other reason I have always been helped really quickly. Everyone is so kind and friendly. Thank you
amazing customer service
I had an issue with my order and it was immediately fixed with no issues. 10/10 customer service and a 10/10 beautiful book!!
Fairyloot is an absolutely amazing…
Fairyloot is an absolutely amazing company! I’ve always had a good experience with them and have been a subscriber for 3 years. I had ordered a book and it never arrived to me but tracking said it was delivered, I contacted customer support and talked with a lovely representative whom helped me get a replacement. This was so amazing of them, especially because the lost book was no fault of theirs but instead my local delivery. Absolutely amazing company that I will stand by until the end. 🫡 Thank you Fairyloot!!
Lovely customer service
Lovely customer service, quick and helpful responses!
Ivy was very helpful in getting my damaged book replaced.
Lovely ♡
I have been a subscriber for years now and have always been happy with Fairyloot. Even when I had issues, the customer support has always been helpful and accommodating! The prices for the books are good and affordable for what they are! I doubt I will ever cancel the subscription or leave this company, as this is the only bookish shop I regularly buy something from. Everything has a lovely and nice quality, the designs are magical and every single person in the customer service is a joy to talk to, very lovely people. Even if there are sometimes books I do not support, I simply skip them, but those cases are very rare. In comparison tk the books I adore, those are far more many. I am more than happy and want to thank the whole company! ♡
Responded quickly and offered a great…
Responded quickly and offered a great solution!
Top notch
Ivy is so prompt and friendly. Fairyloot has the BEST customer service! I have had to cancel some other subscription boxes due to the customer service being so difficult. I have always had such fantastic experiences with Fairyloots team.
Quick service
I have a book subscription from fairyloot and I love the copies I get. Yesterday was the first time I had to contact fairyloot because a book was damaged and within 24 hours I’ve got a respond that a replacement copy is on its way!
Thanks for helping me out Kiran!
Always quick and great customer service
Lovely People at Fairyloot
The Fairyloot team are some of the nicest people I’ve interacted with. They’re always prompt in their responses and very accommodating!
FairyLoot team is always great!
Beautiful books AND great service!
It's 14 hours untill my subscription renews and I cannot find the 'skip this payment button'. I contacted customer service and got a response almost immediately. This is the magic from Fairyloot, not only do they sell beautiful books, they also have a great customer service ❤️
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








