Great platform and fantastic customer support! Booking my driving lessons and test package through EZ License was super straightforward. The platform itself is easy to use, but their customer servi... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My driving instructor Saffina is the best.Saffina is kind, patient and thorough in explaining and guiding me on how to handle the steering and controlling the car, and keeping the road safety rules wh... Vis mer
Selskapet har svart
Imran is very kind, patient and understanding and really helped me gain confidence on the road - I cannot recommend him enough!Every lesson is calm and he helps me make significant progress. If you’r... Vis mer
Selskapet har svart
Really disappointing experience. I booked a £74 lesson and the first instructor cancelled less than 24 hours beforehand. I used the credit to book another instructor, who also cancelled at short not... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.
Kontaktopplysninger
Storbritannia
- support@ezlicence.co.uk
- ezlicence.co.uk
4,4
Enestående
466 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 76 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Instructor: Syed
Did driving with Syed for just over 3 months, I passed on my first test. Best driving instructor ever 100% recommend!!!
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra EzLicence
Thank you so much, Aanayah! 🎉🚗
Congratulations on passing your driving test on the first attempt! 🥳👏 We're thrilled to hear that Syed helped make your learning journey such a positive experience. Your kind words and recommendation mean a lot to us. 🌟
Wishing you all the best and safe driving on the roads ahead! 🚘✨
Svar fra EzLicence
Hi Troy! 😊 Thank you for your 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear that your instructor was very helpful throughout your learning experience. 🚗👏 Our instructors are dedicated to supporting learners every step of the way, and it's great to know that made a positive impact.
We appreciate your feedback and wish you all the best on your driving journey! 🎉🚙
Kind and patient to teach and show how…
Kind and patient to teach and show how to drive
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra EzLicence
Hi Carlos! 😊 Thank you for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We're so pleased to hear that your instructor was kind, patient, and supportive throughout your learning journey. 🚗👏
Your feedback means a lot to us, and we're glad you had such a positive experience. Wishing you safe and confident driving ahead! 🎉🚙
Drita is an incredible driving…
Drita is an incredible driving instructor who helped build my confidence from day one. She is patient, supportive, and explains everything clearly, making every lesson enjoyable and stress-free. Her encouragement and positive attitude made a huge difference in my learning.
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra EzLicence
Thank you for your wonderful review, Charly! 😊 We're delighted to hear that Drita helped build your confidence and made your learning experience enjoyable and stress-free. 🚗✨ Her patience, support, and positive attitude truly make a difference, and we're so pleased she was able to help you on your driving journey. Congratulations, and we wish you all the best for safe and happy driving ahead! 🎉👏
Fantastic instructor
Fantastic instructor, very knowledgeable and patient. Makes it easy to learn!
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra EzLicence
Thank you for your wonderful feedback, Benjamin! 🌟 We're so pleased to hear that you had a great experience with your instructor. Patience, knowledge, and making learning enjoyable are exactly what we strive for. 🚗😊 We truly appreciate you taking the time to share your experience and wish you all the best on your driving journey! 🎉👏
Rhyan is great
Rhyan is great. He will make you feel safe and confident in your journey. Great instructor and professional.
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra EzLicence
Thank you so much for your kind words, Edgar! We're delighted to hear that Rhyan helped you feel safe and confident throughout your driving journey. His professionalism, patience, and commitment to supporting learners are qualities we truly value. We appreciate you taking the time to share your experience and wish you all the best on the road ahead! 🚗😊
Driving with Gaibar
It was my first time driving after a 2 month hiatus. For the first 30 minutes of the lesson, he assessed my driving, informing himself on what he thinks I need to work on. With 20 hours of driving under my belt he trusted me on the road which made me feel comfortable, and was always ready to interfere and/or inform me on what I did wrong. By the end of the lesson, we were both on the same page on what I'm comfortable with, what needs little work, and what needs prioritising. Under his mentorship, I feel incredibly confident that I will pass my test in due time. I look forward to driving with him again next week!
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra EzLicence
Thank you for sharing your experience, Arian! 🌟🚗
We're delighted to hear that Gaibar made you feel comfortable and confident behind the wheel, especially after a two-month break from driving. 😊 His ability to assess each student's individual needs, provide constructive feedback, and build confidence through a supportive teaching approach is exactly what we strive for at EzLicence. 👏
It's wonderful to hear that you both established clear goals and priorities for your driving journey during your first lesson. 🎯 Your confidence and positive outlook are a testament to the great work you're both putting in. 💪
We appreciate your kind words and look forward to hearing about your continued progress with Gaibar. Best of luck with your driving test preparation—we're confident you're on the right track! 🚘✅🎉
Svar fra EzLicence
Hi Dotun 😊,
Thank you so much for your amazing 5-star review! ⭐⭐⭐⭐⭐
We're thrilled to hear you had a very amazing experience with EzLicence. Your support means a lot to us! 🚗✨
Kind regards,
The EzLicence Team 💙
A SCAM
I booked and paid for a driving lesson in advance and spent over a day trying to contact the instructor through calls and WhatsApp with absolutely no response. The phone was unreachable and I received no communication before the lesson.
The instructor only contacted me after the scheduled lesson time had already passed to say he had been abroad for six weeks. I honestly do not understand how lessons were still available to book if he was unavailable the entire time.
I arranged my day around this booking and expected a professional service, especially considering payment was taken upfront. Being informed only after the lesson time had passed is completely unacceptable and extremely frustrating.
To make matters worse, I have still not received any support or response regarding my refund request.
This is a scam, would not recommend to anyone, after this, I researched in depth and found that this has happened to other people as well.
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra EzLicence
Hi Lucia! Thank you for reaching out. We genuinely apologize for the unsatisfactory experience. We would love to help and make up for falling short. Could you outline your concerns by submitting a ticket here: https://support.ezlicence.co.uk/hc/en-gb/requests/new
One of our team members will be in touch with you soon. We look forward to hearing from you!
Great instructor
Great instructor! Easy, relaxed, . Highly recommend
17. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra EzLicence
Thank you so much for the kind words, Ammo! 😊 We're glad you had a relaxed and enjoyable learning experience. Your recommendation means a lot to us — safe driving and all the best on the road! 🚗💨
SCAMMERS
I booked a 2-hour driving lesson and practical test through EzLicence. Before the appointment, the assigned instructor contacted me and said I would be required to book an additional paid lesson before he would proceed with the booking. This was never disclosed at the time of purchase.
When I explained my experience level and declined the extra charge, the instructor became rude and told me to cancel the booking entirely. As a result, no lesson or service was provided.
I contacted EzLicence support to request a refund as the service was not delivered as agreed, but I am still waiting for a proper resolution.
Overall, I am very disappointed with the lack of transparency and the behaviour of the assigned instructor. Customers should be made aware upfront if additional mandatory lessons are going to be imposed after booking, as this is misleading. I’m submitting a Small claims & Chargeback Via my bank, and I strongly recommend the following advice to anyone else who has been scammed by theses brokies.
Guys if you wanted chairty all you had to do was ask… I’m going to make an example out of you!
AVOID @ ALL COST!
4. mai 2026
Anmeldelse skrevet uten oppfordring
I booked a manual driving lesson…
I booked a manual driving lesson through EzLicence, but the information on the website was not up to date. Just minutes after booking, the instructor cancelled, explaining that the car had broken down with no clear timeline for repair.
Although I booked on 18 April, it took four days to receive a refund confirmation email, which stated the refund could take 5–10 working days. While I appreciate their responsiveness, this delay was caused by inaccurate information on their platform, and I don’t think customers should have to wait nearly two weeks due to such issues.
18. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra EzLicence
Hi Reza 🙂
Thanks for sharing your experience, and I’m really sorry to hear about the inconvenience you went through. I completely understand how frustrating it must have been to have your lesson cancelled shortly after booking, especially when you were relying on the availability shown on the platform.
Just to clarify, each instructor listed on the EzLicence website is an independent operator. They manage their own schedules, availability, and vehicle maintenance, so situations like unexpected car issues can sometimes arise beyond our direct control 🚗💔
Regarding the refund, once it’s processed on our end, the timeframe (usually 5–10 working days) depends on the financial institution used at the time of payment. We understand that waiting can be frustrating, especially given the circumstances, and we truly appreciate your patience 🙏
Your feedback about the booking information is important to us, and we’ll continue working on improving the accuracy and overall experience for our learners. If there’s anything else we can assist you with, please feel free to reach out 💬
Very good experience
Very easy booking
Great instructors
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra EzLicence
Thank you for your feedback, Jimish! 😊 We’re so glad to hear you had a very good experience and found the booking process easy and convenient. 🙌 It’s also great to know our instructors made a positive impression.
Wishing you all the best on your driving journey—drive safe and enjoy the ride! 🚗✨
Richard was so patient and…
Richard was so patient and understanding for my first driving lesson. I was very nervous as I have no previous experience driving, but he was reassuring and very informative! Will be booking again!
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra EzLicence
Thank you for sharing your experience, Mirna! 😊 We’re so glad to hear Richard made your first driving lesson a positive one. Starting out can definitely feel nerve-wracking, but it’s great that he was patient, reassuring, and informative throughout. 🙌 We’ll be sure to pass along your kind words. Looking forward to helping you again on your driving journey—see you at your next lesson! 🚗✨
EZLicense helped me to find my manual…
EZLicense helped me to find my manual driving instructor in my area where it's almost impossible to book anyone and start lessons. Rahan was my main driving instructor since I met him. He helped to build my confidence on the roads which was tricky since I am pretty anxious. He is calm and patient, he explains well and let you always try again and again until you're able to do it on your own. I recommend him if you'd like to pass your driving exam and be a safe confident driver afterwards.
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra EzLicence
Thank you so much for your kind words and for sharing your experience! 😊
We’re really glad we could help you find a manual driving instructor when it felt almost impossible, and it’s wonderful to hear how much Rahan supported you throughout your journey. Building confidence on the road—especially when feeling anxious—is no small achievement, and it’s great that his calm and patient approach made a difference for you.
Wishing you all the best with your driving test and beyond. Stay safe and confident on the road! 🚗💙
Amazing place to find great instructors.
12. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra EzLicence
Thank you so much, Jada Audrey! 😊 We’re thrilled you found great instructors through us — that’s exactly what we aim for! 🙌🚗 Your support means a lot, and we’re here anytime you need us 💙✨
Calm patient and was very polite
Calm patient and was very polite, recommend to anyone
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra EzLicence
Thank you so much for your kind words, Anthony! 😊 We’re really glad to hear you had a calm and pleasant experience with us. Your recommendation means a lot! 🙌⭐️ We look forward to helping you again in the future 🚗💙
Highly tristed
5. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra EzLicence
Thanks for your feedback, Mustansar! 😊 We really appreciate your trust and support. It means a lot to us that you had a great experience—wishing you all the best on your driving journey! 🚗✨
Super friendly and helpful
Super friendly and helpful
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra EzLicence
Hi Mirza Waqas Mehmood, thank you for your kind words! 😊 We're so glad you had a positive experience and found the support helpful. Wishing you all the best with your driving 🚗✨
Carlos
Carlos, the instructor was very knowledgeable and easy to talk to.Gave me loads of confidence whilst giving me good guidance and awareness.He was great!
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra EzLicence
Hi Lina, thank you so much for your lovely feedback! 😊 We're so glad to hear that Carlos helped build your confidence while providing great guidance and awareness throughout your lessons. He’ll be thrilled to hear this! Wishing you all the best on your driving journey 🚗✨
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.