Shipping was problematic and speaking to a "Live Representative" is not an option! I would rate the customer service experience by itself as a 2-star. The actual bed is a 4-star for my spouse and a 3... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Accurate representation of the mattress. Easy order placement, cost was very reasonable, and delivery was on time and came very quickly. Mattress was packaged well and simple to unpack and place. S... Vis mer
I purchased the King Split Adjustable bed. I called customer support to explain that the bed was making a loud noise when using the massager and the mattress was going almost flat when you sit on the... Vis mer
You had been so honest from the moment of purchase until the moment of shipment. You kept me posted all the way. Even ask me questions that matters me and makes me understand things. And I did. You... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
ESHINE: Redefine Your Sleep Today. Experience a new era of sleep with ESHINE. Beyond conventional beds, we redefine nightly repose as a personalized journey, where comfort and style merge seamlessly. Crafted with precision and innovative features, ESHINE adjustable beds are more than just furniture; they are customizable cocoons, ensuring each night is a bespoke retreat.
Kontaktopplysninger
3311 S RAINBOW BLVD STE 105, LAS VEGAS, NV 89146, USA, 89146, NV, USA
- support@eshinesleep.com
- eshinesleep.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 23 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good service
Good service. Thank you . It was really cool to use. If you want to choose this site i recommend it for you. !!!!!!!!!
I purchased the TwinXL Medium Firm…
I purchased the TwinXL Medium Firm Hybrid. My experience from eShine was perfect from start to finish. They responded quickly to a couple I had. They mattress construction was exactly what I was looking for. It's a more firm medium. I put it at a soft 7. I can back or side sleep with no numbness or tingling and great Lumbar support. I actually was sleeping on a Purple 3 that had softened quite a bit. That mattress was $1800. The edge support was also important and the eShine is solid around the edge. I'm 5'11" and 178lbs for reference. I've slept on it 3 weeks so longevity will be interesting to see.
My wife and I recently purchased the Eshine medium-plush bundle
My wife and I recently purchased the Eshine Medium-Plush Queen Adjustable Bundle, and we couldn’t be happier with our decision. After weeks of research and reading countless reviews, we finally took the plunge, and it has been a game-changer for our sleep quality and overall comfort. Here’s why we love it:
The Eshine Medium-Plush Queen Adjustable Bundle has exceeded our expectations. It’s comfortable, versatile, and packed with features that make every night feel like a luxury. Whether you’re a couple with different sleep preferences or just someone looking for a high-quality sleep system, we highly recommend this bundle. It’s worth every penny!
**Rating: 5/5 Stars**
We’re sleeping better than ever, and we couldn’t be happier with our purchase. Thank you, Eshine!
Great price for great product.
Great price for great product.
So far I'm impressed with my purchase of the E5000 Luxe Series.
How it holds up long term is the only question unanswered and only time will tell.
The assembly instructions are not…
The assembly instructions are not clear. I had to go to your web site to figure it out. The pad on the bed is not firm, it's hard. we had to buy a pad to make it comfortable. But the bed itself works great. she is getting a full night's sleep for the first time in a year.
Eshinesleep has great customer service
Eshinesleep has great customer service. I ordered a patient adjustable sleep bed, I called/emailed the customer service to cancel the order the 2nd due to my own reason. Customer service worked timely to refund me. I do trust and recommend this company based on my positive experience.
poor custumer service
i made a complaint because i was notified the order had ship and a week later i tracked the package and found that only an label was requested. customer service told me i couldn't talk to someone about it because receiving orders was at a high priority and you didn't care about orders that were already paid sent emails with no answer. i put review on facebook. i also notified deer and deer hunting of the situation because they recommended you. i did get the package after 14 days. never got a response from you.

Svar fra Eshinesleep
Great so far!
Only had the bed a week so far it’s great. Platform moves well quickly quietly only downside is the massage feature is a bit noisy and jerky. Delivered quickly within a few days of ordering four boxes for a split king. Single person assembly quickly, very little assembly, so far it’s great bed, great product, hope that continues overtime
Got a very good deal on sale then found…
Got a very good deal on sale then found a $50.00 dollar coupon, great bed with many functions on the remote control never slept better, this bed was actually for my dad he loves it.
Customer service was great to work…
Customer service was great to work with. There was a shipping issue but it was corrected immediately.
Purchased this bed for 84 year old…
Purchased this bed for 84 year old mother in law who cracked 2 ribs and can not easily get up from bed. Bed arrived quickly and was easy to assemble. So far, MIL has been sleeping well and was able to get up on her own.
Loves the bed
My 92 year old mother loves the eshine bed. She moved into an assisted living facility and has to have her own furniture. The bed is perfect.
I'm really happy with the price I got
I'm really happy with the price I got. Delivered to my door and it's the best matres I've ever slept on.
The entire bed is quality made
The entire bed is quality made. The mattress is excellent and comfortable.
You have a wonderful product that totally mets my needs.
Quick and timely
I really appreciate the company resending me the power control for e2000. The one that is on the website is for e3000. Company was quick and timely to get me the correct part
So far it is GREAT
So far it is GREAT! We love this bed. We haven’t woke up hurting since the second night. I would recommend this bed to my friends and family!
Great bed! Very comfortable!
Got this bed for my dad who had just come out of the hospital. A life saver! And way cheaper than a hospital bed.
I sent an Email on a Sunday and got a…
I sent an Email on a Sunday and got a response on Monday and few days later everything was resolved. Excellent customer service, great products!
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