Firepitsurplus Anmeldelser 

Extremely helpful through the entire process. We love the fire pit as it brought our backyard renovation together. Jess in customer service goes the extra xtra mile!

I had been searching for a bar height fire table for months. There were a few cheaper models on other sites, but they were all out of stock or were discontinued all together. Apparently, this is a niche item. I finally made the decision to spend the extra money and purchase the Elementi Rova on Fire Pit Surplus. Best decision I've made. Worth every penny. It is made from GFRC (glass fiber reinforced concrete) and made to look like real wood. It ships (for free!) completely assembled in 2 boxes. The base and the table top. It was packaged and palletized great. Super easy to set up. Screw 4 bolts into the table top, connect to the base and bolt from the bottom. You will need 2 people. It is heavy. Hook up the LP tank, put the battery (included) into the ignitor and you are ready to go. It comes with lava rocks. You can use colored glass rock if you like. The cover only goes over the table top, it does not cover the whole unit. I recommend the combo purchase with the stainless steel burner cover and the wind guard. The Customer service team at Fire Pit Surplus are amazing. I would give 10 stars if I could. Thanks Jess, your awesome!

Communication was timely and detailed. Delivery was much earlier than expected but easy. Have not used it yet, but it looks fantastic and eager to do so once we finish the patio project.

Great deal!!!! After shopping around, this company had the best deal, combo and no tax, free shipping on a large wood stove!!!

It's always easy and they always treat small business very well, fast and very good shipping with no problems!

Product and delivery as advertised

The best packaging of a product for shipping I've ever seen. It is a beautiful fire pit.

I dealt with Darrel for the purchase of our new stove he took the order last week and we received it less than a week very happy with the service that he provided. Thank-you Darrell. Will pass the word around

I would’ve given five stars if there was slightly more bronze color and not as much black, but they are custom-made so I understand the color variations love the fire pit.

Our fire pit is beautiful & very heavy duty. The fire pit was initially suppose to take about 2 weeks, it took approximately 4.5 to 5 weeks to arrive. Customer Sevice was quick to respond for the most part.
This part of my review has more to do with the delivery company than Fire Pit Surplus but I feel the delivery service they work with are a reflection on them. Once shipped we received an email that we would be contacted for a delivery date & time and would need to be home to sign for the delivery. We were NOT contacted for delivery. We arrived home and the crated fire pit was sitting at the end of our driveway INCHES off the street where anyone could have loaded it up before we arrived home. The paperwork on the crate specifically stated DO NOT deliver without signature ...well there was no one home to sign for it!!! Thank goodness it all worked out for our delivery but the next person may not be that lucky.

Good experience. I don’t know why these fire pits in general are so expensive, but they are. You can get cheap, lightweight ones made out of some kind of fiberglass, but reviews show they’re fragile and come apart. The one I got from these guys is heavy duty, like around 500 pounds for a 44”er, solid concrete. Price was very good. Said it would be delivered in 3 weeks, took a few days more, no big deal. Would buy from them again!

Great quality, delivered well packaged and in good shape. Looks awesome.

made our transaction really smooth shipped on time i am very happy !

Love this fire pit! It was easy to set up and looks great! It’s become the perfect centerpiece for relaxing evenings on my patio and gatherings with family and friends. It’s very heavy so it may be worth investing in their white glove delivery service. I had to bribe the delivery guy to get him to bring it to my patio. That said, great quality and well worth the purchase!

The wood stove was completely put together (drolet ht 3000).that was great! The stove was Crated very securely. Nothing was damaged and I live in va.iam very excited to use this stove.Thanks so much!!

Delivery was slow but once everything was done they compensated me.

Everything was delivered as planned.

Unit works great!

Communication was great and fire pit arrived earlier than expected. Product quality is excellent

Simple, Fire Pit Surplus backed what they advertised. A rarity in this day and age.

The warranty was honored and Jess was tremendous at facilitating the process. I explained my problem and she solved it. EZ PZ pumpkin pie....
R.J. Gaube