The support line was answered promptly and I received help by those (Ray and Joanne) who understood what I was saying. Both were very helpful. Ray called me back several times to explain what had... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Friendly, helpful, informative. Only reason I didnt do 10, is they said it would be available for reconnection at our new home on the Saturday, when I called on Friday, however didnt internet did not... Vis mer
Service, prompt. Always helpful , Great company ,prices are really good thanks EscapeNet !🎉🎉
Selskapet har svart
The customer service team are quick and efficient. Better than other large entities who don’t necessarily care about you and just want you off the phone. I spoke with Felix who assisted me in troubles... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At the heart of it, we believe in simplicity. A better way to do the nbn™. We’d rather you stay with us because you want to, not because there’s a nasty contract forcing you to. It’s why we work our socks off every day to keep you. We’re also big on that caring, sharing thing. That’s why we’ll reward you when you Share the Love with your friends. We’ve helped tens of thousands of Australians connect to the nbn™. We would love to help you too!
Kontaktopplysninger
465 South Rd, 5035, KESWICK, Australia
- 1300135235
- support@team.esc.net.au
- esc.net.au
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service, couldn't be happier with Australian broadband
Great service, staff very polite and courteous
Great customer service
The service works very well we watch a…
The service works very well we watch a lot of nextflix and it works perfectly.
Very good service
Professional Service…
My concerns upon contacting Australia Broadband were corrected within 24 hours .
Friendly polite and professional communications.
Fast a easy instructions
It was a fast and easy phone call that made it easy for me to manage the instructions through the phone to resolve my connection issues
Quite easy to get through to customer…
Quite easy to get through to customer service. They usually are able to resolve the issue promptly.
Always helpful
Internet problems
Thanks Australia Broadband. Great customer service. Waiting times were good. The lady I spoke with was polite and patient. She explained everything we needed to do to help fix our problem. Happy customer.
Thanks again. Problem solved. 😊
ABBR
Had Australian Broadband on now for abt 2+ yrs & can honestly say we've had no problem with the service & would gladly recommend them..
Really impressed with this company
Really impressed with this company, they are fast, reliable and any issues are sorted out super quick.
My internet connection is great!
Excellence in Customer Service
Was able to talk with a person and not held up on the phone for too long. Had prompt assistance and followed up to make sure everything was working. Professional technicians took care of everything. We are very happy with this company.
The service was amazing I was put…
The service was amazing I was put through to someone with the first name Felix can't quite remember his last name but he was absolutely perfect with helping me through my problems was very patient and very efficient. Problems fixed quickly with no hassle at all. Above excellent service
Best service & experience l have had…
Best service & experience l have had beats other internet services hands down, Australia Broadband are the best
Quick response
Talking to a real person
Response to emails, phone calls are quick
Give’s time for payment hiccups
Very understanding and helpful
Very Happy new customer
As new customer to Australian Broadband, so far I cannot fault the service, customer relations, and most importantly it's nbn internet coverage. Sign up was a breeze and router was delivered next day
Highly recommend
Your service is very good
Your service is very good
Customer care outstanding
Speed is competitive
Price is fixed with no surprises
Fixed fast and friendly service!!
Great service!
My enquiries are answered patiently and thoroughly and my issues are handled efficiently. I am very satisfied with the support and service from Australia Broadband. Thank you.
At 74 years of age I needed to buy a…
At 74 years of age I needed to buy a new modem and configure it. Your customer service guy was very patient and even complementary about how well I was able to get through the maze of instructions. He said he wished he could pop over and do it for me. Professional, kind and patient.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








