EscapeNet Pty Ltd Anmeldelser 

Service, prompt. Always helpful , Great company ,prices are really good
thanks EscapeNet !🎉🎉

Always so kind, extremely helpful and understanding. I love your staff members. Each and every one has been a true delight.

Quick and efficient response, and Felix was very helpful. Issue resolved immediately; highly recommend.

Friendly, helpful, informative. Only reason I didnt do 10, is they said it would be available for reconnection at our new home on the Saturday, when I called on Friday, however didnt internet did not work until Monday. And it would be great to disconnect account at old place when I called and credit what I had paid pro rata, as it was just over 3 weeks I had paid for until our next billing cycle.

The support line was answered promptly and I received help by those (Ray and Joanne) who understood what I was saying.
Both were very helpful. Ray called me back several times to explain what had necessarily been done to fix the issue Escapenet's side and explain that any issues with the telephone itself must be referred to Panasonic.

As I have had in the past, it was a pleasant and productive service experience.

Good quality service

She was fantastic at helping me to solve the problem , I felt that I might be annoying her because the problem was at my end but she didn't act that way at all , polite ,friendly ,kind , understanding and didn't stop until the problem was solved , Verry rare type of help, I will absolutely recommend to everyone I know .

Quick, reliable customer service as always. Internet quickly reconnected after upgrades. The majority of internet issues are more to do with the NBN here. Happy with Escapenet and their service.

I have been with "EscapeNet" now for a few year's, their customer service is exceptionally beyond standard.

Also, their service plan's are the best, great range and fantastic pricing. Also, unlike many other company's, they are extremely quick in fixing disruptions and drop outs.

This is an awsome company..many of us are having extremely tough times and escapnet is happy to wok with you .thank you very much escapnet

Customer Service reps x 2 have been very helpful in restoring our internet; providing very useful information for future NBN outages, which we had to use again a day after the last outage. Minus one point out of 10 for the repetitive outages that have occurred along with the mini dropouts that happen regularly. A good service otherwise :)

very professiona, easy to discuss, sound technical knowledge and never had any issues. Thank you escapenet

They have absolutely amazing customer service when you call up for anything. They do there absolutely best to solve the issue on the spot and they have done so everytime I have called for anything. If you are having financial difficulties in paying your monthly bill they are willing to work something out with you that suits ur needs so ur service doesn't get restricted. I highly recommend escape net if your looking for an internet provider.

I would recommend ESCAPNET internet service to anyone
Very good competitive prices and excellent follow up service if any issues do arrive .. issues are addressed promptly and followed up with friendly returned phone calls .. thank you ESCAPNET..

Fast efficient understanding always ready to help in difficult circumstances I couldn't be more happier with the support

During an outdated payment method update, I had problems logging into my account. Customer service helped me promptly and the issue was corrected swiftly. For a while I had wanted to increase broadband width and I was offered a discount for being a valued customer for over 5years. The also offered me an upgraded router for free. The customer service agent was Northamerican and was clearly understood showing excellent communication skills. I am very satisfied with the service received, ☺

I have been with EscapeNet’s from the day I bought a computer which is at least 35 years. In that time I have found the team friendly, reliable and most of all efficient in helping when you have a problem. They do not pressure you in paying more and their workmanship is impeccable. Nothing is too little to fix. In my experience I would definitely recommend EscapeNet
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Love love always happy with them when i need help with my bills they let me have a extension

The wifi is fast and stable

EscapeNet is very patient and courteous towards the elderly with their technical support