Had a water leak after about six months in the upper bidet unit. I reached out to EPLO service and they informed that this issue has been identified and resolved and offered a new toilet or a ful... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Had a water leak after about six months in the upper bidet unit. I reached out to EPLO service and they informed that this issue has been identified and resolved and offered a new toilet or a ful... Vis mer
Selskapet har svart
Lee was very informative and responsive to our questions. Love the toilets (we bought 3). The only improvement that I would suggest is to be able to adjust the time it takes for the toilet to flush. E... Vis mer
I don't usually review products, but my new Eplo toilet literally changed my life. I love everything about it! I never even tried a bidet before pulling the trigger, but I was converted on the first u... Vis mer
Toilet took 2 weeks to arrive, and had broken porcelain once it finally arrived. Several back and forths with customer service, and they offered me compensation since I needed to dispose of the broken... Vis mer
EPLO is committed to providing affordable modern smart bathroom products to every family. We work hard to ensure you have a great experience.
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Excellent product and Excellent customer service. Rest of the world should learn and follow EPLO ways of doing things
Sorry, I just installed it and tried it a few times. It feels good and I haven't found any problems yet. I hope it will continue to bring me a good experience.
seems ok, but water pressure is weak and the adjustment doers not seem to do anything. It does not clean as well as a add on cold water one but has many other features.
The way you secure the toilet to the floor really sucks. Also, I can't find an app for the eplo. It would be nice to have an app for the temprature settings and also another way to control the toilet. And after spending $1,000.00 bucks for this "smart" toilet, you'd think they would at least supply the batteries for the remote.
Company shipped product out quickly and shipping material was good and product was delivered without any damage. After installed had no issue with the priduct
The unit works as advertised. It's quiet and efficient and is still functioning perfectly after a couple of weeks. The automatic raising of the cover is quick enough that it's not a problem even in a hurry.
Some nit-picking - the users' manuals have a couple of typos and awkward sentences. The deodorizer doesn't seem to be doing much. The wash cycle and the dry cycle are more than 2 minutes each and have to be manually stopped for impatient users.
Wouldn't it be even better if there is an additional foot sensor for half flushes? And how about adding in a soap option for the jets, or scents in the deodorizer?
As for the UPS delivery, it was disappointing that the units were just left at the door without ringing the door bell, leaving the customer to have to haul the heavy (80+ lb?) unit into the house.
Shipment is delayed. It was supposed to arrive tomorrow/Tuesday but now it says Friday. My renovation will be delayed because of it.
Great product much better than a bidet seat that tilts you forward!!!
Really? What a terrific product, the first time I got a bidet shoot water into my butt. I was so happy and excited. This is a wonderful company, you guys. You shipped It right to my house After trying to go through Amazon. I had many problems, but you shipped your right to my house and I'm real happy with the product. It's It's such an amazing experience.I never thought a toilet like this would change my life
The first unit was defective and I had to remove and install the new unit. Sounds simple but this was upstairs on the second level and the unit is heavy!! Eplo did rush the replacement to us.
Amazing purchase! After traveling to Japan, we were missing the luxury bathroom experience, so shopped a lot for the features without breaking the bank. Eplo fit the bill! This toilet was easy to install and works perfectly! Everyone loves it!
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