Eplo Anmeldelser 

So very happy with my new Eplo smart toilet. It has all the features I was looking for and has inspired me to refresh my whole bathroom.

The customer service is top-notch. I’ve contacted them 2 or 3 times and they have been quick to respond with easy to understand answers. Thank you Eplo. I’m glad I decided to purchase your product.

My experience with EPLO has been amazing.

From my initial product questions before purchase, to my delayed installation and eventual customer support request almost 10 months later, the staff at EPLO were excellent.

My wife and I researched dozens of smart toilets and decided to give EPLO a try.

I had concerns about the materials used to create the toilets (I thought the toilet may be made from plastic or composite), however EPLO assured me the main toilet base is built from porcelain - which it is, and is very solid and easy to clean.

After purchasing the toilet it sat boxed for nearly 10 months while we finished our bathroom remodel. (longest project ever)

Once I was finally able to install the toilet, installation was simple. I was able to install and set the toilet myself, and only went through 2 wax rings (The first time I set the toilet I didn't like it's position, so I adjusted and used a new wax ring)

It was nervous about the 2 side screws that are used to hold the toilet in position on the base - this is different from typical toilets that bolt onto the flange, however they are holding fine.

The controls, settings, and usage is very straightforward. The remote control will be your primary way to interact with the toilet, but the base also has a knob to control the bidet / flush features.

I wish the toilet remote had built in lights so it would be easier to see which buttons to push in the dark, but I will eventually memorize where each button is.

The automatic toilet lid opening feature is nice, but can be annoying if you're moving around it (e.g. finishing the remodel). It's easy to disable.

The sensor to open the toilet lid using your foot is a nice feature. I wish I could program the toilet to open both the lid AND the seat, instead of having to wave my foot 2 times. (although my wife would not agree for obvious reasons)

The nightlight is a nice feature. It would be cool if that light only turned on based on a light sensor, but it's not a big deal that it stays on all of the time.

When I finished installing the toilet, I noticed the plastic housing that connects the toilet seat to the porcelain base was cracked at the connection bolts (It looked like the bolts were installed too tight, and that caused a stress crack in the plastic).

When I contacted EPLO, I sent photos showing the damage as well as an explanation to why I had taken so long to find this issue after purchase.

I assumed I would need to purchase a new seat, and that I had waiting too long to unbox and install the toilet.

The EPLO staff didn't question anything, and immediately mailed me a new replacement seat.

I was very surprised by their friendly response and how quickly they provided a solution. They didn't mention my delay in installation or whether I had damaged the seat during install. They didn't make me pay for a new part or cover shipping costs. They just "took care of it", and that made my day.

Overall, the EPLO U8MAX is a great product, and the EPLO staff have made me very confident in my purchase.

Love the toilet. The remote is a little awkward if you touch it wrong you hit buttons on the back accidentally.

Very impressed with your bidet. Very pleased with workings of product.

This company is doing very well, the experience was great.

The refill soap I ordered was easy to order and arrived quickly.

Love this toilet. Was easy to install and looks great.

Contractor just finish upgrading the main bathroom, and the Eplo U8MAX smart toilet looks nice. One of the crew members told me the toilet "looks like a Ferrari" in the bathroom. I have not use it yet, but my wife loves it.

Arrived as advertised. Appears to be an exact match for the original “Woodbridge Bath” branded product. Easy to use website, competitive pricing.
Would definitely recommend!

This my third Eplo I7-PRO and now every toilet in the house is the same great unit. I guess once you use it you don't want to use anything else, but that's not a problem now.

Oh, and simply amazing support. When I had a issue Lee and his helper from Eplo called on a video Whatsapp chat and showed me how to do everything I needed to do from his lab.

Eplo gets my highest recommendation.

Excellent product data on website. Quick shipping and delivery.

Easy install took the old toilet off and put the new U8 MAX in place all under 1 hour. Operates nice and quite. Would highly recommend this toilet.

Service rating 5 stars. Product is 4 stars.
We bought 3 of these smart toilets. They look very sleek . As far as service, we were able to get in touch with the company texting using WhatsApp. We got a quick response and was able to address the question

The toilet model i chose was out of stock so Eplo sent me another model that is perfect. Easy to set up and wonderful bidet options.

The product works great! Excellent Customer Service answering my many questions. We've been using the bidet about three weeks. It's very helpful for my elderly husband and myself.

I sent several emails to support and never received a single reply
Bad customer service

Excellent service—professional, fast, and easy to communicate with. I had an impressive experience overall. Highly recommended!