The umbrella was back ordered until September but it ended up arriving late July so that was great since we could still make use of it for summer and we needed it for the pool area. I took off one sta... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Product arrived as described. Minimal shipping damage to a non observable area No discredit to Elm as this is purely a shipper issue. The box is shipped as it arrives from the manufacturer. P... Vis mer
The experience was good. The item was out of stock and found out after I ordered it. But it did come earlier than expected. The product survey came before the item was delivered so that caused some... Vis mer
I ordered a pair of dining room chairs. When I received them, there was a manufacturing defect where the holes were drilled in the incorrect place making it impossible to put together. I reached out t... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Whether you're looking for a signature heirloom item to pass down or something to fill out your modern loft, English Elm has both transitional and contemporary furniture and home goods covered!
Kontaktopplysninger
Chicago, USA
- 312-487-1356
- sales@englishelm.com
- englishelm.com
4,0
Bra
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The Lamps are as described, the service, not so much!
The lamps are gorgeous. The shipping time frame and lack of communication are ridiculously slow!
2. mai 2026
Svar fra English Elm
Hi KN Princess, thank you for your feedback. We’re so glad to hear you love the lamps and that they arrived as described. We’re truly sorry, however, for the slow shipping timeline and lack of communication throughout the process. We understand how frustrating that can be, and your feedback is important as we work to improve our updates and overall customer experience.
Order ease and fast shipping.
2. mai 2026
Love the mirror.
29. april 2026
English Elm offered a great quality at…
English Elm offered a great quality at a great price. I was stunned at how quickly things turned around.
2. mai 2026
Amazing experience
Amazing experience. Don’t trust the negative reviews. Table came beautifully packaged and in perfect condition. Will use again!
2. mai 2026
Gorgeous Lamps, Great Price, Quick Ship, Excellent Customer Service
The lamps are fantastic -- gorgeous and the best price around, too! They arrived quickly and extremely well packed.
I panicked after ordering and changed my mind on the color. One brief email to EE customer service and all was handled with absolute ease.
One of the best shopping experiences I've had in a long time!
18. april 2026
my desk is absolutely gorgeous
my desk is absolutely gorgeous. Although my husband wanted to kill me, we didn't realize he would have to put it together. Ha Ha
2. mai 2026
Love this entry way console
Love this entry way console. Great high quality, gorgeous wood. The inlay is gorgeous. Looks much more expensive than it was. Arrived fast, and with no delay or issues .
2. mai 2026
Never had the product to fulfill the order
This company took my order but never had the item in stock or even stock coming in the near future. There is nothing worse than going through the process of placing an order when there was never any chance the company could actually fulfill the order.
27. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra English Elm
Hi Brian, we’re truly sorry for the frustration caused by ordering an item that ultimately wasn’t available. We understand how disappointing it is to go through the entire purchase process only to find out it can’t be fulfilled. That’s not the experience we want for our customers, and your feedback is important as we work to improve our inventory accuracy and communication. Please email us at sales@englishelm.com if there’s anything still unresolved so we can review your case further.
Beautiful quality and service!
I have been trying to get this pillow for my son as a gift. I finally found it in stock on their website. After ordering I received an email saying it was temporarily unavailable but they would send it as soon as it was back in stock. I told them that there was no rush as I wanted it for Christmas. I received it about 3 weeks after ordering. It’s beautiful!
15. april 2026
The rug is amazing and it arrived on…
The rug is amazing and it arrived on time and perfectly protected.
14. april 2026
They didn't have the chair listed on their website
They didn't have the chair I wanted, but offered a few alternatives. I selected one and it arrived in good condition a few weeks later.
21. april 2026
Svar fra English Elm
Hi Jeffrey, thank you for your feedback—we really appreciate your flexibility when the original chair wasn’t available. We’re glad we could offer alternatives that worked for you and that your selected piece arrived in good condition. Enjoy your new chair, and thank you for choosing English Elm!
I waited over 6 weeks for delivery
I waited over 6 weeks for delivery. When I contacted customer service they said it was out of stock. I wish I had received a notification that it was out of stock when I ordered. Other than that the duvet was fine. A little over priced for the quality of it.
7. april 2026
Svar fra English Elm
Hi Monica, we’re truly sorry for the delay and for not informing you earlier that the item was out of stock. We understand how frustrating it must have been to wait over six weeks without clear communication. We’re glad to hear the duvet met your needs, but we also appreciate your feedback on both quality and pricing. Your comments are important to us as we work to improve our inventory updates and overall customer experience.
Great price and shipped much faster…
Great price and shipped much faster than promised. Arrived safely and as described.
8. april 2026
Love this pillow.
2. april 2026
Good communication and prompt delivery.
8. april 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.