English Elm Anmeldelser 

1 668
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

The umbrella was back ordered until September but it ended up arriving late July so that was great since we could still make use of it for summer and we needed it for the pool area. I took off one sta... Vis mer

Vurdert til 5 av 5 stjerner

Product arrived as described. Minimal shipping damage to a non observable area No discredit to Elm as this is purely a shipper issue. The box is shipped as it arrives from the manufacturer. P... Vis mer

Vurdert til 4 av 5 stjerner

The experience was good. The item was out of stock and found out after I ordered it. But it did come earlier than expected. The product survey came before the item was delivered so that caused some... Vis mer

Vurdert til 1 av 5 stjerner

I ordered a pair of dining room chairs. When I received them, there was a manufacturing defect where the holes were drilled in the incorrect place making it impossible to put together. I reached out t... Vis mer

Informasjon om virksomheten

  1. Møbelbutikk

Skrevet av virksomheten

Whether you're looking for a signature heirloom item to pass down or something to fill out your modern loft, English Elm has both transitional and contemporary furniture and home goods covered!


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 98 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(1 668)

365 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Shipping was too late to make event

Shipping was too late to make event, even with 3 weeks at time of order. Constant misinformation as to shipping status.

2. april 2026
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Svar fra English Elm

Hi Suzanne, we’re truly sorry the order didn’t arrive in time for your event and for the confusion caused by the shipping updates. We understand how disappointing that must have been, especially with the timeline you planned for. That’s not the experience we want for our customers, and your feedback is important as we work to improve both our delivery timelines and communication. Please email us at sales@englishelm.com if there’s anything we can still assist you with.

Vurdert til 5 av 5 stjerner

It looks great

It looks great! Product arrived packaged properly. The only thing is that I didn’t receive any updates via email so I was worried it wouldn’t show up. I’m glad it did! Thank you!

2. april 2026
Vurdert til 5 av 5 stjerner

This is my first time ordering from…

This is my first time ordering from this website. The chair I chose was defective at first (one of the threaded holes was defective). English Elm sent out a replacement chair the next day. They were friendly and professional, and I will be purchasing from them again.

2. april 2026
Vurdert til 4 av 5 stjerner

We love our counsel table

We love our counsel table; it’s exactly what we were looking for and is a beautiful solid piece for a great price. I was slightly disappointed after making the purchase to find out it was out of stock, but English Elm gave us the opportunity to cancel or wait for the next shipment. We waited and it arrived a couple of weeks before expected. It came FedEx and was easy to assemble.

4. april 2026
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Svar fra English Elm

Hi Donald, thank you so much for your kind words—we’re really glad to hear you love your console table and that it arrived earlier than expected! We also appreciate your patience when the item was initially out of stock, and we’re happy we could offer a solution that worked for you. Enjoy your new piece, and thank you again for choosing English Elm!

Vurdert til 3 av 5 stjerner

The service and delivery was great

The service and delivery was great. The actual rug is kind of cheap. When laid down the edges would not lay flat and puckered up. We ended up turning it over and are looking at the back of the rug, not what we expected.

2. april 2026
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Svar fra English Elm

Hi William, thank you for your feedback—we’re glad to hear the service and delivery met your expectations. We’re sorry, however, that the rug itself didn’t meet your expectations in quality and finish. We understand how disappointing that must be, especially when it doesn’t lay as expected. Please email us at sales@englishelm.com
with your order details so we can review this and see how we can assist you further.

Vurdert til 4 av 5 stjerner

Excellent rug, poor customer support

First, I want to say I LOVE the rug - the color and materials are wonderful. It is soft, laid flat quickly with no wrinkles and is exactly as the picture colors showed. The reason I deducted a star is the communication from your company. I left a voicemail and sent an email requesting shipping time because I travel for work and needed to know when it would ship. I received NO response. Very frustrating.

2. april 2026
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Svar fra English Elm

Hi Michelle, thank you so much for your kind words—we’re really glad to hear you love the rug and that it met your expectations. We’re truly sorry, however, for the lack of response to your voicemail and email. We understand how important it is to get timely shipping information, especially with your travel schedule, and we apologize for the frustration this caused. Your feedback is greatly appreciated and will help us improve our communication moving forward.

Vurdert til 1 av 5 stjerner
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Svar fra English Elm

Hi Melinda! We’re so sorry to hear that you haven’t received your mirror. We understand how frustrating that must be, and we want to help resolve this quickly. Please email us at sales@englishelm.com
with your order number so we can check the status and assist you right away.

Vurdert til 3 av 5 stjerner

Issue with supply and customer service.

I was contacted over a week after ordering that the item would not ship until June! I ordered it here because they had indicted it was in stock. So, I asked them to cancel the order. Several days later I get an email that says we will have to see what the warehouse says??? Anyway, after a couple more days, I get an email that my item has shipped. Interesting that when I say I dont want to wait several months for an order, they magically find one to ship??? Item arrived without any issues and I am happy with it. However, I will not shop here again. They need to tighten up customer service and inventory issues first.

2. april 2026
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Svar fra English Elm

Hi Amy! We’re truly sorry for the confusion around stock availability, delays, and communication. We understand how frustrating it must have been to receive conflicting updates, especially after requesting a cancellation. That’s not the experience we want for our customers, and your feedback is important as we work to improve both our inventory visibility and communication processes.

Vurdert til 3 av 5 stjerner

The company was fine

The company was fine, the table was missing parts.

2. april 2026
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Svar fra English Elm

Hi Stewart! We’re glad to hear your experience with our team was positive, but we’re sorry the table arrived with missing parts. That’s not the experience we want for you. Please email us at sales@englishelm.com with your order details so we can arrange the missing parts right away.

Vurdert til 5 av 5 stjerner

Great Customer Service

Contacted the company when I wasn’t receiving a shipment confirmation and they were very responsive. Once shipped, my mirrors arrived quickly and were packaged well preventing any damage. They are beautiful and exactly as pictured.

2. april 2026

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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