The umbrella was back ordered until September but it ended up arriving late July so that was great since we could still make use of it for summer and we needed it for the pool area. I took off one sta... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Product arrived as described. Minimal shipping damage to a non observable area No discredit to Elm as this is purely a shipper issue. The box is shipped as it arrives from the manufacturer. P... Vis mer
The experience was good. The item was out of stock and found out after I ordered it. But it did come earlier than expected. The product survey came before the item was delivered so that caused some... Vis mer
I ordered a pair of dining room chairs. When I received them, there was a manufacturing defect where the holes were drilled in the incorrect place making it impossible to put together. I reached out t... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Whether you're looking for a signature heirloom item to pass down or something to fill out your modern loft, English Elm has both transitional and contemporary furniture and home goods covered!
Kontaktopplysninger
Chicago, USA
- 312-487-1356
- sales@englishelm.com
- englishelm.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Love my new navy and gold deskk
Shipping was too late to make event
Shipping was too late to make event, even with 3 weeks at time of order. Constant misinformation as to shipping status.

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It looks great
It looks great! Product arrived packaged properly. The only thing is that I didn’t receive any updates via email so I was worried it wouldn’t show up. I’m glad it did! Thank you!
The tea trolley arrived on time and in…
The tea trolley arrived on time and in good condition. The 3 tiered dining cart is perfect for the apartment. Customer service was helpful in keeping us updated on the status of the order.
This is my first time ordering from…
This is my first time ordering from this website. The chair I chose was defective at first (one of the threaded holes was defective). English Elm sent out a replacement chair the next day. They were friendly and professional, and I will be purchasing from them again.
We love our counsel table
We love our counsel table; it’s exactly what we were looking for and is a beautiful solid piece for a great price. I was slightly disappointed after making the purchase to find out it was out of stock, but English Elm gave us the opportunity to cancel or wait for the next shipment. We waited and it arrived a couple of weeks before expected. It came FedEx and was easy to assemble.

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The service and delivery was great
The service and delivery was great. The actual rug is kind of cheap. When laid down the edges would not lay flat and puckered up. We ended up turning it over and are looking at the back of the rug, not what we expected.

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Excellent rug, poor customer support
First, I want to say I LOVE the rug - the color and materials are wonderful. It is soft, laid flat quickly with no wrinkles and is exactly as the picture colors showed. The reason I deducted a star is the communication from your company. I left a voicemail and sent an email requesting shipping time because I travel for work and needed to know when it would ship. I received NO response. Very frustrating.

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So many options
So many options, the assembly was a breeze, and the product is really nice quality. I'm a fan.
As pictured and very happy with the…
As pictured and very happy with the quality and quick shipping.
Issue with supply and customer service.
I was contacted over a week after ordering that the item would not ship until June! I ordered it here because they had indicted it was in stock. So, I asked them to cancel the order. Several days later I get an email that says we will have to see what the warehouse says??? Anyway, after a couple more days, I get an email that my item has shipped. Interesting that when I say I dont want to wait several months for an order, they magically find one to ship??? Item arrived without any issues and I am happy with it. However, I will not shop here again. They need to tighten up customer service and inventory issues first.

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I love my chair
I love my chair, easy to assemble and high quality and comfy. Would definitely recommend.
Great Experience
Fast shipping, product was as described! Would recommend to friends and family!
Perfect purchase
I was kept informed from start to delivery of my rug. It was exactly what I ordered and came very well packaged.
Great Customer Service
Contacted the company when I wasn’t receiving a shipment confirmation and they were very responsive. Once shipped, my mirrors arrived quickly and were packaged well preventing any damage. They are beautiful and exactly as pictured.
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