I am extremely disappointed with this product not only to fail catastrophic malfunction within the first week and was fully replaced. But the second week it failed again this time collision course f... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Purchased the Ebo se home pet robot companion 3 months ago . This is an amazing product! I have 3 large dogs and previously had static cams, handy but missed some events. Big male Dog destroying new s... Vis mer
Ordine perfetto, consegna perfetta Purtroppo su EBO X devo ricredermi, molto poco innovativo, con difficoltà fa mappe della casa, e la sua attività programmata è povera. La batteria dura pochissim... Vis mer
ENABOT EBO X ROBOT I really want to give you five stars it's awesome looking robot I'm having real problems with ebo x it keeps crashing in to furniture I mean at high speed I'm terifed it will... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Enabot is the smart home robot for home and pet monitoring, EBO Air and EBO SE are designed for the pets monitoring. Capture lasting memories even when you're far from home. EBO Air & EBO SE keep your heart at home. With EBO Air's Al capabilities, trackingand auto-snapping your lovedones are only a tap away. EBO X is your 3-in-1 home devices: a moving homebot with built-in Alexa & V-SLAM Navigation, a 4K stabilized camera with color night vision, and a premium speaker with Harman AudioEFX.
Kontaktopplysninger
Floor 3, Building 10, Qianhai Shenzhen and Hong Kong Youth Dream Workshop, No. 35, Qianwan 1st Road, Qianhai Shenzhen and Hong Kong Cooperation Zone, Shenzhen, 518066, SHENZHEN, Kina
- ruby.yan@enabot.com
- enabot.com
Har svart på 35 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Alles Top
Alles Top, Die Lieferung kahm innerhalb weniger Tage, war vollständig und wie erwartet.

Svar fra Enabot
I am extremely disappointed with this…
I am extremely disappointed with this product not only to fail catastrophic malfunction within the first week and was fully replaced. But the second week it failed again this time collision course failed near the stairs..
For a product that we spend over $500 on it must meet standards that I believe fails dramatically. In my own opinion from their own reviews and results. People are seriously receiving a very similar outcome. The housing wheels motor fails with no way of replacing it and only just a wheel set this has to be one of the worst experiences of my life. I have spent the last two weeks gathering evidence about this with over 179 signatures now I’m seriously thinking of moving forward with a full investigation under the Australian consumer watchdog.
Rola pet ein sehr schönes Gerät mit…
Rola pet ein sehr schönes Gerät mit verschiedenen Funktionen, kundenservice haben mein Anliegen schnell bearbeitet.

Svar fra Enabot
Horrible
Horrible. It won’t connect. They have great videos and reviews but everything is in another language and it won’t stay connected. It get struck and won’t return to charging station. Waste of money.
Bought as Christmas gift. They won’t return it.

Svar fra Enabot
Impossible de programmer L'appareil…
Impossible de programmer L'appareil pour certaines fonctions (suivi animal).
J'ai demandé de l'aide au vendeur mais aucune réponse.
Pas de services et appareil ne fait pas ce que la publicité montre

Svar fra Enabot
Is arrived really well and is perfect…
Is arrived really well and is perfect for family gatherings together. I love for easy to control it and hearing it well. Thank you for delivering this well.

Svar fra Enabot
Responsive customer support
Responsive customer support. Decent quality products overall (owning 3 so far).

Svar fra Enabot
satisfied till now
HORRIBLE - Customer service in non existent
Customer service in non existent
Purchased mine and within a week started to give problems contacted Amazon and they said to also contact supplier. Once with supplier the responses came through fast and then SILENCE now when responding to the thread again asking for feedback I get a note saying ticket is closed because I haven’t responded WHICH I HAVE multiple times. I have even responded onto that mail too saying my responses are there - keep in mind I was smart to keep this one one email thread!!! So here I am sitting with a dud

Svar fra Enabot
Never received the device
Never received the device and the track and trace number supplied did not work
Since posting we discovered it was delivered to the neighbours address
Will not make up for the fact the T&T didn’t work leading to the confusion.

Svar fra Enabot
Poor Experience
Robot continually gets stuck on carpet. Tried to return and get refund per instructions on website. However hyperlink on website directs you to different website than instructions on support page. They state they respond in 48 hours, it’s been over a week with no response. Very disappointed in robot and service! Still trying to get response to return and refund request!!

Svar fra Enabot
Bought the product doesn’t work as…
Bought the product doesn’t work as describe contacted them multiple times to initiate return they wanted feedback which I gave and still no response on the return I first sent a email on 2nd July and they have still not sent me a return label absolutely ridiculous and poor customer service.
Sells your information
They sell your information to scammers. Expect to be immediately bombarded with scam emails if you give it to them. Do you want to trust your security with a company that does this?
Pratiques commerciales malhonnêtes
Enabot a sorti le air 2 en promettant des fonctionnalités qui seraient ajoutées par le biais de mises à jours
Moins de 2 mois plus tard la compagnie sort le 2 plus avec les fonctionnalités promises en prenant en otage les clients ayant acheté le premier produit avec une offre d'échange qui n'est rien d'autre qu'un rabais de 30$ sur un produit en valant plus de 300.
Compagnie à fuire, d'autres concurrents font le même produits avec des pratiques moins honteuses.
Returning is a nightmare
When initiating a review, they will purposely not reply for weeks. This ensures you miss the 14-day window. I will be initiating a chargeback.
This also means they don’t stand behind the quality of their product. Will never purchase from this company again.
Replacement Track Disaster
my dog chewed off a track the second he got it on its own...so I went on the web and ordered via enabot the only air tracks I could see...but there were too big and for the enabot Air. How was I to know the difference? no tracks available for my air 2. its been a month and we still haven't even used it. Not overly impressed. Also the noise functions don't seem to work Thinking of returning at this stage..
Enabot stole money from me
Enabot stole money from me! I initiated a return for one of their robots, didn't hear back for 2 weeks, so I initiated a chargeback on my card. After I finally heard back, I did the right thing and canceled the chargeback and returned the item. They claimed that they refunded the money but the charge went through again.
I went back and forth with them for weeks with proof from my bank and I have no way to get the funds returned. They stopped responding to me over support. Really furious with this company
Dette er Trustpilot
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Lær mer om andre slags anmeldelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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