Boscov's Anmeldelser 215

I received the product I ordered, it did not fit. When I returned the item paid $17 in return shipping costs and I was not refunded the original shipping price of $9. So I paid $26 to basically buy and return an item that didn’t fit. Never again, thanks!

The Mary Jane shoes are EXTREMELY comfortable & for the price well worth waiting for the shipment!
Deeply appreciated

I was looking for stain remover and I was not sure where to look. I checked several aisles and I could not find it. I saw a woman that worked there upstairs her name was Jean. She had a cart full of merchandise that she was working on
and I asked her where I could find it. She took me directly to the exact shelf, I was so HAPPY that she showed me exactly where it was and she explained to me the different cans and uses. I TRULY APPRECIATE HER HELP ! She is a Really Helpful Retail Person ! Thank Her for Me Please ! Thank you in Advance Sarah Carkhuff

I ordered thermal jeans for my husband in Dec. he wore them 1 day and the seam ripped open. I have contacted them approximately 6 times and still not get any help. This is months and they don’t want to bother with customers that received a much less than quality item. I will not order from them ever again. What a shame no one cares anymore!

My husband and I bought a couch in November 2025 The couch is already falling apart. We’ve contacted customer service and we are getting no where with them. Telling us we only had 7 days to return the couch….. that is not enough time to see we were sold a Lemon. We also bought the extra warranty and so far that has been pointless. They sent us new covers in the mail to put on ourselves. The tech people will not be flexible with timing my husband and I both work and they will only come in a certain time so that we have to miss work every time. I’m so Frustrated. We will never buy from Boscov’s again . I will be canceling my credit card as well.

I bought my wife a ring at Boscov‘s in Northern Wilmington Delaware. I paid $250 for the insurance policy and still have the policy and receipts. The ring broke in a weak spot. I took the ring back to get it fixed. They said they didn’t have any repair bags used for shipment to their repair shop. I’ve been waiting almost a month for them to get repair bags. I’ve been back to the store twice and they still don’t have the bags because they have no time to call and order more.

I purchased a pair of Baretraps sandals at less than half the price I almost paid in a local shoe store. They were shipped (free) and received in perfect condition. Awesome!

I drove an hour and a half to your store in Altoona, PA for Vionic shoes. What shock when I got to the shoe department!!! It looked like wal-mart or the shoe store! Lines & line of shoes that you had to search through _ and there mostly sketchers, which do not have the support Vionic has.!! When I could not find Vionic I asked a sales clerk. She told me snippily, "We only have a few. Here & way over there." Needless to say I walked out. I only had 3 styles to choose from& they were all black, plus none in my size. What has happened to your store??? I seriously debate about going back there or to the Selinsgrove store, another hour & a haf away.

I would give 0 stars but that is not an option. Boscov's offered 50% off of an item online. I bought the product and they charged me a higher price. I contacted them and have continued to contact them for the last 4 - 5 months. They either respond (occasionally) and give lip service with no actual resolve or they just do not respond. Customer service is terrible.

Gave their new store in Greece ny a shot..HUGE MISTAKE. Way overpriced and they sell crap items. Their "waterproof" boots and gloves ARE NOT WATERPROOF. Never shopping their again! Stay clear!

Don't goto Boscov's if you're looking for good customer service when buying furniture. I waited and waited to purchase a bedroom suite. All I wanted is someone to take my money so I could take it with me asap. NOPE they told me I couldn't buy it until I spoke with the 1 salesman they had in the store. I waited another 15 minutes and took off. Ridiculous.

Today was my first day ever at Boscov’s and I must say it wasn’t the best experience. I wanted to start with curtains so I met Paula in this department. She was very friendly n tried to be helpful . When it came to check out that’s when it went south! My credit cards wouldn’t work n she had to order one panel which threw everything off! Took forever. I was patient until I couldn’t be anymore. I had planned on look at the clothes, however I was done at that point. Afraid to go back !

On December 6th i bought an item at Boscos I tried to use my military discount the girl took my paper an said I could not use it I needed Id asked what she wanted she said he would have to come in that would be a little hard he is deceased she said that is all the more reason I can not use it my daughter was with me an she called for the manager the manager said the same thing the clerk tore up my discount paper I felt like a criminal I just wanted to go my daughter pushed the issue when I got home I called customer service they advertise vets an family the girl told me I was able to use it I did put in a review in dec but it is not here I still feel bad every time I think of boscovs I want to cry veterans beware

So, for the first time in two years, I decided to go shopping to park city mall in Lancaster and go to Boscov’s people on the floor. I’m assuming the sales people were so rude. They didn’t smile. One lady looked at me when I asked you a question like are you that stupid lady then I went to pay for my purchases, and the young girl at the cash register not even look at me, didn’t even smile at me, rang up my order, packed my stuff, and never even said thank you if this is how you wanna be treated when you go to a department store then go to Boscov’s. I think I’ll continue shopping with Amazon. You don’t get that response from them.

I have called public safety a few times now. Not helpful and almost annoyed I am asking them a question.Sean said not his problem. I asked if he could direct me to someone who could help and said he doesn't know who would help. There is so much garbage in the Art Haus Garage. No garbage cans anywhere. I called the parking and they said the mall is in charge of picking it up. I pick up the garbage daily and put it in my work can. I will stop now. I have piled it up by the 1st floor elevator door in the garage. Please get cans so people have somewhere to put garbage and at least be kind when people are just trying to help Thank you

Rude, customer service bad...selling call list, way shady 🙄

I literally do not know if I should be upset with Boscovs or Ralph Lauren. I purchased a white Ralph Lauren collar polo. Literally brought it home to realize the collar had a spot on it. I needed the shirt for that day so I figured id put it in the wash. The shirt is so cheaply made it looked so dingy and worn down. I could not wear the shirt or take it back because the tags are off. Never have I ever experienced this with a brand new shirt. So disappointed!

DO NOT SHOP ONLINE WITH THEM.
It would be zero if that was an option. I placed an order online, payment went through, but I got an error message. So I’ve been trying to contact them about it for two days and can’t get anyone to answer. I filled out a form and their response email gave me a link that didn’t work. About to file a fraud report, I guess.

Boscov is ridiculous. Their customer service is surreal. My purchase has been in limbo for about two weeks. FedEx has stipulated that the package is out for delivery, in a town I never heard of, for three days. Boskov's customer service tells me the package isn't lost because "it's in process." I have no idea what that means. I have been told to call back in two days on two occasions. Each time, I'm told the item is in process. That is a wonderfully innocuous term. I should have used that excuse in an equally emphatic manner when my thesis was late. Boscov's is in process. Do not purchase anything from this store. Wait until they're out of process.

Excellent good quality at competitive prices. Geared for the customers with kindness. A virtual department store with great, linens, Men's dprt. Women's, children, dining goods, chocolate department store too. Much more. Always fun. Much parking.