I had a fabulous experience with Embrace Leasing! The team were extremely friendly, helpful and professional, without ever being pushy. I was dealing with Joe Francis, and although the car I initia... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Huge thanks to Joe Clark for making the entire process completely seamless from start to finish. Joe was professional, responsive, and always on hand to answer every question clearly. The communicatio... Vis mer
Selskapet har svart
I contacted the company totally new to the lease market. I felt confident with their answers to my many questions. The only information that wasn't quite to my understanding was "in stock" cars as I h... Vis mer
Selskapet har svart
Joe was excellent throughout the whole process. He was extremely knowledgeable and made everything so easy and straightforward. He was very responsive, always happy to answer any questions, and no que... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Embrace Leasing is a UK-based personal car leasing company that operates under the Silverstone Leasing family. Our mission is to deliver an exceptional leasing experience by offering competitive deals, outstanding customer service, and a wide variety of vehicles to choose from. Whether you're looking for a compact city car, a stylish saloon, a spacious SUV, or even an electric vehicle, Embrace Leasing provides options that suit every budget and lifestyle. We partner with leading car manufacturers, ensuring that our clients have access to the latest models with top-notch performance and cutting-edge features. Our user-friendly online platform makes it easy for customers to browse our vehicle inventory, request quotes, and finalise their leasing agreements from the comfort of their homes. We offer free delivery across mainland UK, along with vehicles backed by the manufacturer's warranty and breakdown service, ensuring peace of mind throughout the lease term. What truly sets Embrace Leasing apart is our dedication to customer satisfaction. With a team of knowledgeable and friendly experts, we are always available to guide customers through the entire leasing process. Our 5-star Google reviews are a testament to our focus on delivering excellent service and building long-term relationships with our clients.
Kontaktopplysninger
5, Preston Lodge Court, Preston Deanery, NN7 2DS, Northampton, Storbritannia
- 01604978481
- sales@embraceleasing.com
- embraceleasing.com
4,8
Enestående
125 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Hyundai ionic 5N
Hyundai ionic 5N delivered earlier than expected. Cheapest price I could find for my lease. Happy.
26. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Hi Steven,
Thank you for your review!
We're delighted to hear your Hyundai Ioniq 5 N arrived earlier than expected and that we were able to offer the best price on your lease. It’s great to know you’re happy with everything.
If you need anything at all during your agreement or when you’re ready for your next vehicle, we’ll be here to help. - Embrace Team.
Embrace leasing are a truly excellent…
Embrace leasing are a truly excellent lease company to contact. This is my first contract with them having leased regularly with other companies. Their services were prompt, friendly, and very efficient. They answered my questions, checked my needs and provided the exact vehicle I desired . I would highly recommend them to anyone looking for a reliable leasing company. From my first phone call to delivery of my vehicle it was excellent.
19. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Thank you so much for your kind words and for choosing Embrace Leasing for your first contract with us! We’re delighted to hear that you found our service prompt, friendly, and efficient, and that we were able to provide exactly the vehicle you were looking for.
It’s always great to welcome customers who have leased elsewhere before and still feel confident recommending us. Your feedback means a lot to the whole team, and we’re so pleased the experience from your very first call through to delivery was excellent.
We really appreciate the recommendation and look forward to helping you again in the future when it’s time for your next vehicle.
— The Embrace Leasing Team 🚘
Great company
Very helpful from first contact to the delivery of my new car 🚗 would highly recommend. Will be using again in the future for my next lease vehicle.
17. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Hi Andrew,
Thank you so much for the lovely review! 🙌 We’re delighted the experience was smooth from first contact right through to delivery, and it’s brilliant to hear you’d recommend us.
When you’re ready for your next lease, we’ll be here to make it just as easy. If there’s anything we can do in the meantime—or if you’d like help with setting up features or accessories—give us a shout.
Enjoy the new car! 🚗✨ - Embrace Team.
Fantastic experience from the start of…
Fantastic experience from the start of the process to car delivery . Staff were super helpful. Couldn’t have asked for more !!
23. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Thank you so much for your kind words! We’re thrilled to hear you had such a fantastic experience from start to finish. Our team always aims to make the process as smooth and enjoyable as possible, so it’s wonderful to know we delivered. Enjoy your new car! 🚗✨
First class service from beginning onwards
From choosing my car to ordering, to delivery and beyond, Embrace Leasing have been first class. Nothing is too much trouble and there is always someone on the phone to help. First class service.
15. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Thank you Hilary so much for sharing your experience! We’re thrilled to hear that everything from choosing your car right through to delivery has been first class. Our team always aims to make the process as smooth as possible and it’s great to know you felt supported at every stage.
Enjoy your new car and thank you again for choosing Embrace Leasing – we really appreciate it. - Embrace Team.
Had a fantastic experience…
Had a fantastic experience leasing my new vehicle through Embrace Leasing. Very easy process, and kept updated throughout. The team where happy to go the extra mile to ensure I was satisfied and supported through tje sudden goverment scheme change. Thank you
5. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you had a fantastic experience leasing your new vehicle through Embrace Leasing.
It’s great to know that you found the process easy and that our team kept you updated every step of the way. We pride ourselves on going the extra mile, so we’re especially pleased that you felt supported during the sudden change in the government scheme — we know how important that was for you.
Enjoy your new vehicle, and we look forward to helping you again in the future! - Embrace Team.
Great company to deal with…
Great company to deal with both the sales and the lease admin teams. Very helpful and accommodating (when the recent EV grant kicked in after signing the docs and prior to delivery they were able to requote and reduce the lease cost prior to delivery). Also they were able improve the delivery from the dealer to meet a personal hard deadline. So very happy with the service and response times to many queries and requests.
3. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Thank you so much for taking the time to share your experience – what an amazing review!
We’re thrilled to hear that both our Sales and Admin teams were able to support you throughout the process, from requoting when the EV grant came in to arranging an improved delivery date to meet your deadline. Our goal is always to make the process as smooth and stress-free as possible, so it’s great to know that we were able to deliver for you.
I’ll make sure to share your feedback with the team – they’ll be delighted to hear it.
Thanks again for choosing Embrace Leasing, and we look forward to helping you again in the future! - Embrace Team.
I had a fantastic experience with…
I had a fantastic experience with Embrace Car Leasing. From start to finish the team made the process simple, clear, and stress-free. Communication was excellent throughout – every question I had was answered quickly and clearly.
The paperwork and delivery were handled smoothly, and everything happened exactly as promised. It was refreshing to deal with a company that is both professional and approachable.
I wouldn’t hesitate to recommend Embrace to anyone considering leasing a car. Thank you for making the whole process so straightforward.
4. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Hi Mark,
Thank you so much for taking the time to leave such a thoughtful and detailed review!
We’re absolutely delighted to hear that your experience with Embrace Car Leasing was smooth, clear, and stress-free from start to finish. Providing excellent communication and delivering exactly what we promise is at the heart of everything we do, so it’s fantastic to know that this came through in your journey with us.
The whole team will be thrilled to read your kind words – it’s feedback like this that makes all the hard work worthwhile. We pride ourselves on being both professional and approachable, so your comments really do mean a lot.
Thank you again for choosing Embrace, and for recommending us so highly. If we can support you again in the future, whether it’s for your next vehicle or simply answering any questions, we’ll be here and happy to help. - Embrace Team.
Incredible service from start to finish!
Adam in sales was really helpful when I was let down at the last minute by another leasing company. Although they were unable to secure the same vehicle within my tight timeframe (2 weeks!) they came up with a much better alternative for around the same price and the car was delivered in 10 days! I wouldn't hesitate to use them again, I'm one happy customer!
12. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Hi Lisa,
Thank you so much for your fantastic review!
I'm so pleased to hear that Adam and the team were able to turn things around for you after being let down elsewhere. We understand how frustrating that kind of situation can be, especially with a tight deadline — so it’s brilliant to know that we not only found a great alternative, but managed to get it delivered within 10 days!
Delivering an incredible service is exactly what we aim for, and hearing that you're one happy customer means the world to us. I’ll be sure to pass your kind words on to Adam – he’ll be chuffed.
Thanks again for choosing Embrace. We’d love to work with you again in the future! - Embrace Team.
The company particularly Joe Clarke…
The company particularly Joe Clarke were so much easier to deal with than others. Helpful and efficient.
7. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Hi Suzette,
Thank you so much for your kind words! We're really pleased to hear that you found the process smooth and straightforward – that’s exactly what we aim for.
Joe Clarke will be delighted to hear your feedback – I’ll be sure to pass it on. If there’s anything else we can help with in the future, please don’t hesitate to get in touch.
- Embrace Team.
Amazing Service
Wow, what an excellent company who are happy to help at any stage of the process. I have spoken to Aby initially and then Mandy and Ned in after sales. I hadn’t leased a car before so I had a few concerns and they were always happy to help answering and queries and concerns. The whole process was very easy. Highly recommend, what a great company!
22. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Hi Leigh,
Thank you so much for your lovely review – we really appreciate you taking the time to share your experience.
It’s brilliant to hear that Aby, Mandy, and Ned were able to guide you through the process and provide the support and reassurance you needed. Leasing a vehicle for the first time can feel like a big step, so we’re delighted that the team made everything clear, simple, and stress-free for you.
At Embrace Leasing, we pride ourselves on delivering a personal service that’s friendly, approachable, and genuinely helpful – from your first enquiry right through to delivery and beyond. Your kind words are exactly what we aim for, and it’s fantastic to know we’ve made a positive impression.
Thanks again for choosing Embrace. We’re always here if you need anything in the future, and we hope you’re absolutely loving your new car!
- Embrace Team.
Adam Greatrix, one of the good guys!
I would highly recommend speaking to Adam Greatrix when looking for a new car. He was always happy to help and went over and above, helping to advise on current/upcoming best deals.
Adam kept me up to date at every step, was always quick with his responses and made time to chat whenever needed. When looking for a new car in future, Adam will be my first call.
23. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Adam really is one of the good guys, and we’re delighted to hear that your experience with Embrace Leasing was such a positive one. From start to finish, Adam always aims to go the extra mile for his customers — whether that’s finding the best available deals, offering clear and honest advice, or simply being on hand to answer any questions along the way.
It’s brilliant to hear that his quick responses, regular updates, and approachable manner made the process smooth and stress-free for you. That’s exactly the level of service we strive for every day at Embrace.
We’ll make sure Adam sees your kind words — feedback like this makes all the difference. And when the time comes for your next vehicle, we’ll be ready to help again.
Thanks for choosing Embrace Leasing!
Excellent service
Thank you to all those that have helped me through the process of leasing, very helpful. Customer service and beyond. Thank you for making it stress free. A please to work.
23. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Thanks Christopher, We’re really pleased to hear you had such a smooth and stress-free experience with us. Our team at Embrace Leasing always aims to make the entire process as simple and supportive as possible, so it's great to know you felt well looked after from start to finish.
It was an absolute pleasure to work with you, and we truly appreciate you choosing us for your lease. If there’s anything you need in the future, we’re only ever a call or message away.
Thanks again from all of us at Embrace Leasing!
My lease
Just leased a new car, because of a serious leg injury embrace managed to delay delivery for several weeks saving me a considerable amount of money, very pleased with the service i received and would recommend this company.
6. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Thank you so much for your thoughtful review, Morgan. I am really pleased that we were able to support you during your recent injury and help delay the delivery to suit your situation. We always try to be flexible and put our customers first, so it is great to know that this saved you money and made things that little bit easier. The team at Embrace Leasing will be very happy to hear your kind words and that you would recommend us. We hope you are on the mend and wish you many happy miles in your new car. If you ever need anything else in the future, we would be more than happy to help. - Embrace Team.
Great service
From start to finish I was very happy with the service I got.
7. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Thanks Neil. Thank you for your kind words. We are really pleased to hear that you were happy with the service from start to finish. It means a lot to us that you took the time to share your experience. We hope you are enjoying your new car and look forward to helping you again in the future. - Embrace Team.
Excellent customer service
Excellent customer service - did what they said they would do, communication timely & car ordered & delivered as agreed
23. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Thank you Alison so much for your kind words! We’re delighted to hear that everything went smoothly and that you were happy with the service. Enjoy your new car and we look forward to helping you again in the future! 🚗✨ - Embrace Team.
Almost too good to be true
This company has done everything that I wanted them to do. Their prices were very competitive (much lower than the main dealers), they could offer a 2 year deal on a hybrid vehicle whilst I am deciding about going fully electric which nobody else was offering. All of my questions were answered swiftly, when we had to change the date because of the collection of my old car, Embrace were very helpful. When the car was delivered without car mats Embrace contacted the dealer and the mats were delivered 2 days later.
21. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Thank you so much for your wonderful review and for taking the time to share your experience with Embrace Leasing.
We are absolutely delighted to hear that everything met your expectations and that we were able to offer a solution that worked perfectly for your needs. It is great to know our two year hybrid lease gave you the flexibility to consider switching to electric while still having a reliable option that suits your current lifestyle.
Providing competitive pricing and personal support is something we take pride in. We are pleased that our team responded quickly to your questions and helped rearrange the delivery date to fit around your existing car collection. We also appreciate you mentioning the follow up on the missing mats. We are glad we could get that sorted for you so quickly.
Your kind words really do mean a lot to us. We are so pleased we could provide a service that felt almost too good to be true. We look forward to helping you again when it is time for your next car. - Embrace Team
Excellent all round
Excellent help, advice and service from Adam in Northampton. Couldn't have preceeded without all the above. Very pleased and satisfied with this company and all arrangements made.
Would highly recommend.
Peter (South Wales)
16. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Thank you so much for your kind words, Peter! We're thrilled to hear that Adam was able to provide you with the help, advice, and service you needed. It's fantastic to know that everything went smoothly and that you're pleased with the arrangements. We really appreciate your recommendation and are proud to have earned your satisfaction. Enjoy your new vehicle, and if you ever need anything in the future, we’re just a call away! - Embrace Leasing
The Excellent Result At The End Of An Extensive Search
When I did my search for a new lease vehicle, it was nationwide and you can imagine my surprise when I found one just round the corner from me. The price and terms were great, and Joe always got back to me extremely promptly with any queries. When I had decided on the car and ordered it, communication was clear and everything was done as promised. When there was a problem with Hyundai UK, Mandy and the customer service team kept me updated and in the end there was no change to delivery date or inconvenience to me so well done team for working behind the scenes to get my car to me as expected.
25. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Thank you Rod, so much for taking the time to share your experience, what a journey, and what a brilliant result in the end!
It’s always fantastic to hear when someone’s nationwide search brings them right to our doorstep, and we’re so pleased that both the price and the service stood out to you. Joe will be over the moon with your feedback—he prides himself on being responsive and supportive throughout the whole leasing process, so it’s great to know you felt that commitment every step of the way.
We also really appreciate your recognition of Mandy and the customer service team. When unforeseen challenges arise—especially ones outside our direct control, like the situation with Hyundai UK—we do everything we can behind the scenes to make sure they don’t impact our customers. We're so glad we could maintain your delivery schedule and ensure a smooth, stress-free experience for you.
Enjoy every moment in your new vehicle, and please know that we’re always just around the corner if you need anything in the future. Thanks again for trusting us with your leasing journey! - Embrace Team.
It was my first time leasing a car
It was my first time leasing a car. My husband dealt with buying cars etc bit he passed away 4 years ago. Joe and Mandy were so helpful. They never made me feel silly for the questions I asked. They got the car to me quicker than I thought. I cannot recommend them enough
Pam
19. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Embrace Leasing
Thank you so much for your lovely review Pam, and for trusting Embrace Leasing for your very first car lease. We're so sorry to hear about the loss of your husband — we can only imagine how difficult it must have been to step into something he used to take care of. We truly admire your courage and independence.
It’s wonderful to hear that Joe and Mandy made the process easier for you and offered the support and reassurance you needed. No question is ever too small, and we’re so glad they made you feel comfortable every step of the way. Getting your car to you sooner than expected is just the cherry on top!
Your kind words and recommendation mean the world to us. If there's ever anything else you need, please know we’re just a phone call or message away.
Wishing you all the best and lots of joy with your new car! - Embrace Team.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.