DreamLease Vehicle Leasing Specialists Anmeldelser 531

Excellent communication, Martin was very clear and helpful through the whole process.

Great customer service really helpful, annswered every question asked and was always in touch with the next steps.

ordered a car 06/03/26, ID5 which was an in-stock deal, finance took ages, by the time finance agreed, original car not available,order for another ID5 again in stock ,so order changed and till today 21/4 /26 no car , have to chase them down. This has never happened with my previous leasing with other companies. In stock car has arrived in 4-5 at best. I am now thinking of cancelling and going elsewhere as this process has just wasted my time and I will now have to rent a car. I would not recommend going with this leasing company.

Very quick response and courteous customer service

Dreamlease were very helpful and professional

Easy procedure. All straightforward.

Great communication from Skye, Found another good deal for us!

So far pretty poor show from DreamLease. I placed an order end of Feb / start of March for a vehicle that was going to be delivered by 31/03. For whatever reason this tipped into April which I wasn't fussed about, a delivery date was agreed for 14/04. Up to this point I have to say the service was really good, and communication with my sales advisor was easy. I booked the day off work to receive the vehicle and got a call in the morning to say it was on its way and would arrive around 1515. I waited around all day, only to get a call at 1545 to say they won't be delivering the car anymore as it has a warning light. No idea why they waited so late in the day. This by the way isn't a DreamLease fault, as the delivery agent is someone else. My frustrations have come since in contacting DreamLease to get this resolved and yet seemingly getting little to no updates, I am having to constantly chase to hear what's happening, 3 days later I still have no vehicle and no idea when I will receive a vehicle. There has been no effort to recover this, no loan vehicle or other compensation offered. I am totally in the dark despite my best efforts to understand what's going on and how long I'll have to wait.

First time trying lease vehicle contracts . So as you can imagine a bit apprehensive as regards going down this road. Spoke to dream leasing , and after a few hours decided to go a head with the contract of leasing with them . My specialist was a gentleman called Anoj Thayalaraj and the amount of help, support and guidance I received from him was unbelievable, apart from getting me a cracking deal , we felt as there was no hard sale or being forced in to signing a contract . My advice to anyone , do you research with dealers and other organisations, but would say give these guys a call as well . I will certainly be returning back to them in the near future .

Absolutely fantastic!!!!! Skye has been so helpful and really easy to deal with.

Simple process, very speedy responses and long as you read everything properly I'd definitely recommend.

Martin was veryhelpful in explaining the process and provided clear ad concise advice.

I’ve had a great experience so far with DreamLease for my first electric car lease. Martin was really clear, thorough, and quick to respond when going through the early stages of the leasing application. I’d definitely recommend them to anyone considering leasing a car.

Applied for a lease car weeks before my current lease car was due to be returned. All accepted with no issue and was told that the vehicle was secured. There was subsequently an issue with finance company creating the formal agreement for me to sign, which never materialised. I spent weeks chasing the agreement and was promised it several times, but eventually the salesperson stopped responding to me leaving me without a vehicle for weeks. Very poor and extremely inconvenient.

Quick and easy!

The whole process of leasing my new car was really impressive. I'm used, unfortunately, to receiving Luke warm service but this was truly first rate. Martin Wisby, who dealt with me was professional and attentive to a tee. As an example I completed my finance application on Friday night at 8pm. I obviously expected to wait until Monday for a response. Not so. I got an email at 10.38pm advising that my application had been accepted. Amazing!
This was followed up by a call from Martin the next morning finalising the deal. All in all superb service.

Excellent services, Martin dealt with th order very quickly and all was done in hours. Very communicative and helpful.

Martin at Dreamlease was very quick to respond to our enquiry and follow up questions. Process so far has been great.

The best help ever! Martin was very kind and understanding