from start to finish Rebecca and Aaron were brilliant I gave Rebecca a budget and the car I was looking for and this was matched, brilliant communication all the way through Aaron was brilliant sor... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
from start to finish Rebecca and Aaron were brilliant I gave Rebecca a budget and the car I was looking for and this was matched, brilliant communication all the way through Aaron was brilliant sor... Vis mer
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Emmanuel was very professional, patient and transparent throughout the whole process. He took the time to explain everything clearly and was always helpful with any questions I had. The only disa... Vis mer
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I arranged an electric car through the Electric Car Scheme through my employer and honestly couldn't have asked for a better experience. Rebecca and Yasmin were excellent from the first contact. They... Vis mer
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The designated advisor - in my case Rick Vullo - was brilliant. He helped source a range of quotes and did a fab job of making sure he listened to my needs and made appropriate suggestions. It saved... Vis mer
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Skrevet av virksomheten
Skrevet av virksomheten

Shipping Building, UB3 1HA, Hayes, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
excellent communication and excellent execution

Svar fra The Electric Car Scheme
Such a quick and easy to use service. The website was clear and easy to use and having a customer service contact massively helped. Henry made everything really straight forward and kept me updated throughout the order process.

Svar fra The Electric Car Scheme
Charlie Elliott was fantastic from start to delivery. I found myself in a position with no car, we was able to place an order for a car quickly and then also use the subscription service to bridge the gap. really pleased with the communication throughout. This is my secound vehicle through The Electric Car Scheme and I would recommend.

Svar fra The Electric Car Scheme
As a company, we have had an extremely positive experience with The Electric Car Scheme. The entire process has been smooth, straightforward and well managed from start to finish.
Ellie Ridley-Clarkson made the initial understanding and setup of the scheme seamless, providing clear and helpful guidance throughout. From there, our Sales Specialist, Mathu, has been fantastic in supporting us with orders, keeping us well informed at every stage of the process and providing regular updates on order status.
The service we have received has been excellent, and we would have no hesitation in recommending The Electric Car Scheme to any company considering introducing the scheme to its employees.

Svar fra The Electric Car Scheme
Responsive and knowledgeable on all queries asked

Svar fra The Electric Car Scheme
A really great experience, communication was great through the ordering process, which in itself was really smooth.

Svar fra The Electric Car Scheme
When I Started to engage about an EV they provided the required information and were patient as i was learning more and more about the various specs and options with both the scheme and the cars. Good communication and clear with regards to T&Cs etc.

Svar fra The Electric Car Scheme
Henry was really descriptive and helpful through the process from enquiry to order placement.
Thanks Henry!!

Svar fra The Electric Car Scheme
They fine, and good in general but over priced in comparison to other providers. My biggest regret is not shopping around before going with them. You can easily find much cheaper options in comparison.
This is not to say that I had any bad experiences ( everyone is great throughout the process) but this more for people to shop around before choosing them because there is always better and cheaper options.

Svar fra The Electric Car Scheme
Initial communication was good. Was advised delivery would be in 16 weeks, sometimes sooner. That was in April and have had another email to advise it has been delayed AGAIN, unit November / December. Have asked for a call back but have had nothing to try and resolve the situation

Svar fra The Electric Car Scheme
Mehdi was super helpful with some accounting queries I had. Thank you for your quick response!

Svar fra The Electric Car Scheme
Communication with this team has been extremely challenging. Getting an update on my order requires calling repeatedly—often up to 10 times with no answer—and email support has gone completely unanswered. While I am required to use ECS as my employer's sole scheme provider, the lack of basic customer support makes the process incredibly frustrating. If you have the option, I would strongly recommend arranging a private agreement directly through a dealership instead.
However as an update to my review, I want to give a huge thank you to Sara, who did a wonderful job picking up my case and drastically improving our communication. She got my delivery sorted for Monday, so I'm really looking forward to it. It was a fantastic turnaround once she stepped in!

Svar fra The Electric Car Scheme
My experience with the staff was friendly, really helpful and professional. No qualms there. However, having chosen a car in February, I was initially advised the car would likely be with me in April, possibly May. I don't know what info they had at the time to support that, but the car wasn't delivered until late July. Had I known at the time the waiting time, I might've gone elsewhere or chosen a different car.

Svar fra The Electric Car Scheme
Brilliant Service from start to finish. Great communication and updates throughout. Delt with Aaron and Chris , no issues and kept me updated. Will 100% use the service again when i`m ready for the next car.

Svar fra The Electric Car Scheme
Communication has been good all the way through and the pricing tool very useful to make a decision. Al agents have been positive and knowledgeable.

Svar fra The Electric Car Scheme
Our company just released this scheme, and that it could save between 20-50% on a new car. Every car I look at is incredibly expensive like for like. As an example I'm looking at a Hyundai Santa Fe PHEV on the site priced at £1,009pm! The same model and terms on leasing.com is priced at £335pm. How in the world can they justify such a price difference. I am bitterly disappointed at how expensive the scheme is, as are other colleagues I've spoken to.
Check the site out by all means but do your research as it may not save you as much as you expect.

Svar fra The Electric Car Scheme
Smooth and responsive experience - the process from start to finish was very easy to understand, the portal was simple to navigate and the updates from Ben really made this a great experience.

Svar fra The Electric Car Scheme
Great experience. Friendly, helpful, kept me informed and up to date. Bravo.

Svar fra The Electric Car Scheme

Svar fra The Electric Car Scheme
Really good experience dealing with The Electric Car Scheme through my employer. Shout out to Ben who made the process simple and effective. Would definitely recommend them to all.

Svar fra The Electric Car Scheme
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