from start to finish Rebecca and Aaron were brilliant I gave Rebecca a budget and the car I was looking for and this was matched, brilliant communication all the way through Aaron was brilliant sor... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
from start to finish Rebecca and Aaron were brilliant I gave Rebecca a budget and the car I was looking for and this was matched, brilliant communication all the way through Aaron was brilliant sor... Vis mer
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Emmanuel was very professional, patient and transparent throughout the whole process. He took the time to explain everything clearly and was always helpful with any questions I had. The only disa... Vis mer
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I arranged an electric car through the Electric Car Scheme through my employer and honestly couldn't have asked for a better experience. Rebecca and Yasmin were excellent from the first contact. They... Vis mer
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The designated advisor - in my case Rick Vullo - was brilliant. He helped source a range of quotes and did a fab job of making sure he listened to my needs and made appropriate suggestions. It saved... Vis mer
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Skrevet av virksomheten
Skrevet av virksomheten

Shipping Building, UB3 1HA, Hayes, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The team was very responsive to my enquiries and there was no pressure throughout.
I really appreciated that I was given time to consider my lease and the options.

Svar fra The Electric Car Scheme
Great communication from Sam and the team, I was kept up to date through all stages of the process. My car delivered 2-3 months earlier than expected!

Svar fra The Electric Car Scheme
The lad who I dealt with was really helpful and everything went smoothly

Svar fra The Electric Car Scheme
Ben was extremely helpful with providing me with all of the information that I asked for and for helping me through the process and the final delivery of the car which was actually a lot simpler than I initially thought it would be.

Svar fra The Electric Car Scheme
Dealt with Yasmin throughout the process. She was excellent. Always at the end of the phone when needed, proactively provided me with updates and chased things when required. Refreshing to get some good old fashioned customer service! A credit to the company!

Svar fra The Electric Car Scheme
Marcus was able to answer every question I had with as much detail as possible, made the whole experience as easy as he could, and took every call to make sure everything done right

Svar fra The Electric Car Scheme
I really liked the constant communication via email in the progress of my lease car, and the personal touch with phone calls explaining the quotes, contracts and after service sales. Very happy with the overall experience.

Svar fra The Electric Car Scheme
Right from the start I found the Electric Car Scheme really helpful and the website clear on what options were available. The team took a lot of time to explain the options and answer any questions. Rebecca in particular was really helpful.

Svar fra The Electric Car Scheme
Marcus made this process very easy, hassle free and was quick to reply when going through the order process. Would highly recommend this great scheme. Delivery was bang on time and arrived with a smile.

Svar fra The Electric Car Scheme

Svar fra The Electric Car Scheme
Advisors and support staff provide timely replies to questions and are genuinely friendly in their approach to the process. Some of the brochure information provided could be a little clearer and the document review/signing process is painful due to documents not having a consistent naming convention.

Svar fra The Electric Car Scheme
The communication was constant and good updates from order to delivery

Svar fra The Electric Car Scheme
I found the whole experience amazing from start to finish, Mathu and Rebecca were amazing and were very friendly and helpful throughout the whole journey. Highly recommend.

Svar fra The Electric Car Scheme
Although there was an initial delay in receiving my car, the overall service from Charlie & Yasmin was excellent.
They both acted very professionally in dealing with my requests.
Maybe the lead time on some cars (made to order) should be a bit more realistic in the time it takes to produce so as to avoid what is perceived as delays.

Svar fra The Electric Car Scheme
Daniel made the whole process easy from initial contact. Explained everything that i needed to know and more. Was always available to answer any extra queries I had, and kept me informed every step of the way.

Svar fra The Electric Car Scheme

Svar fra The Electric Car Scheme
Our new car was delivered last week and we are really happy. Service was great throughout the decision and order process and we were even able to change our car of choice when the lead time was longer than initially expected.

Svar fra The Electric Car Scheme
Ben was extremley helpful from start to finish. As I am new to Electric cars it was good for him to talk me through all the basics so I could understand how it all works. Even weeks after receiving the car he still answering any questions I have

Svar fra The Electric Car Scheme
I had an excellent experience with the Electric Car Scheme, and in particular with Rebecca, who provided outstanding customer service throughout the process.
From my initial enquiry through to placing the order, Rebecca was incredibly helpful, responsive and knowledgeable. She took the time to answer all of my questions clearly and promptly, making what could have been a complicated process feel straightforward and stress-free. Nothing was too much trouble, and I always felt supported and well-informed.
The Electric Car Scheme itself has been great to deal with, offering a clear and efficient process alongside excellent communication. The combination of a well-run scheme and Rebecca's exceptional customer service made the entire experience very positive.
I would highly recommend both Rebecca and the Electric Car Scheme to anyone considering an electric vehicle through the programme. Thank you for making the process so smooth and enjoyable.

Svar fra The Electric Car Scheme
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