Ebengate Staff Ruth has been very polite and very professional the way she has handled my case i was really worried what will happen to after receiving all the default letters but after hearing her s... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Been going out of my mind with worry over debt the relief is indescribable, I can sleep at night again. All staff polite friendly helpful not one bit judgemental wich, had stopped me reaching out earl... Vis mer
Mikeal, was exceptionally helpful and polite. He assisted me with my query efficiently and made me feel confident that he had set up my direct debit successfully. He is a credit to your business Th... Vis mer
Spoke to Ruth Sefali today to change my address and ask a few questions about my terms and conditions. She answered all questions with a clear answer. She was polite and helpful throughout call
Informasjon om virksomheten
Skrevet av virksomheten
Ebenegate is a leading managed service company that specialises in supporting clients during their insolvency journey. We’ve helped over 185,000 people manage their debt through solutions such as Individual Voluntary Arrangements, Protected Trust Deeds and the Debt Arrangement Scheme.
Kontaktopplysninger
Storbritannia
- ebenegate.co.uk
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I spoke to Sarvesh a good customer care assistant
I spoke to Sarvesh, and his response was remarkable. He explained everything i needed to know and also told me to expect my next direct payment which remained as before nomally every first day of a new month.
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Great Customer care!!!
I recently ran into another problem involving my finances. Soovidha solved the problem with great customer care and real professionalism. I’m usually quite nervous when dealing with these problems especially over the phone but Soovidha made sure that I was alright and that I got the help I needed. Thank you so much Soovidha
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
**Professional
**Professional, Helpful and Supportive Service ⭐⭐⭐⭐⭐**
I’m very pleased with the service I have received so far. The team has been extremely professional, helpful, and supportive while assisting me with my problem.
They have taken the time to understand my situation, communicate clearly, and guide me through the process, which has given me a lot of confidence and reassurance. I really appreciate their patience, attention, and the way they have handled everything professionally.
My issue is still being worked on, but based on my experience so far, I’m very happy with the support I’ve received and would definitely recommend them to anyone looking for a professional and reliable service.
Thank you for all your help and continued support!
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
I needed reassurance as I keep…
I needed reassurance as I keep receiving debt letters. Siddiqa reassured me that this is a normal process and that I shouldn't be worried. We also lost connection and she immediately called me back. Great service.
22. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
This company are a nightmare to work…
This company are a nightmare to work with.
After arranging an iva over a year ago, they persistently sent a direct debit reminder from an old insolvent account. After many attempts to try and resolve the issue by sending updated account details to them, they failed to do it . So as a temporary measure they sent a payment link to my phone, where I paid manually. All seemed ok. Then that ceased in May 26. I had no correspondence from them until recently, where I said I needed to pay over £400 due to missed payments. I gave them an updated direct debit instruction. And recently I had an email stating i was in breach of the arrangement...
This situation could have easily been avoided...very bad situation to find myself in..
22. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Thank you for your review. I am sorry to hear about your recent experience with us. We'd like the opportunity to resolve any issues you are experiencing; if you could email the complaints team at complaints@ebenegate.co.uk with your contact details we will ensure a member of our complaints team contacts you.
Spoke to Pete today explained…
Spoke to Pete today explained everything clearly very polite and well spoken 10 out of 10
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Cassandra was really kind and super…
Cassandra was really kind and super helpful, didn’t leave me on hold for too long and met all my needs immediately. Very lovely person!
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Getting a copy of Completion Paperwork - Vidhee Boyjoo
I had to call Ebenegate to get a copy of my Certificate of Completion and was lucky enough to be connected to a lovely representative called Vidhee Boyjoo. Vidhee was so helpful, courteous and friendly whilst dealing with my request and responded to my requirement immediately. Ebenegate are lucky to have such a great member of their team.
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
When I found out who I was speaking…
When I found out who I was speaking with happily reassured me I was in the right hands and told everything that I needed to know
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
This company and the lady was very…
This company and the lady was very respectful and treated my complaint instantly with another firm and rectified it satisfactorily. Thank you
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Thanks sandhya
Hi, this was great experience with Sandhya nowbuth . She was nice and clam . Explain everything properly about my queries. Thanks Sandhya
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Harshikha was tremendously helpful with…
Harshikha was tremendously helpful with my request today, wasted no time in getting the issue solved ! Thankyou !
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Very helpful and clear messages from…
Very helpful and clear messages from the lady in the other side of the phone, very please.
Thank you to her and the training
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Ebengate review
I spoke to Paul Breslin and he couldn’t have been a bigger help. He reassured me that Ebengate put the client first and I couldn’t agree more. I went in feeling anxious but came out knowing that they had my back.
I would really recommend them and especially Paul
Thank you
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Correspondance support
Called today and was put through to Ishitah Jeebun, she was extremely polite, helpful and reassuring. She made sure I understood everything and dealt with my problem quickly, I left the call feeling that everything was sorted and feel happy I could contact again if necessary as I was dealt with brilliantly. Thankyou Ishitah
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
SOOVIDHA Was very helpful and very…
SOOVIDHA Was very helpful and very accommodating. And went above and beyond to assist me.
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
I cannot praise Durgesh Udhin enough
I cannot praise Durgesh Udhin enough! He has been amazing, he has guided us through the closing process and has been extremely attentive and informative throughout, thankyou so much !
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Really helpful and great support
Really helpful and great support
I spoke to Neha about an extension for another year she was very supportive and put my mind at ease.
Mrs Wright
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Dilesh was really helpful and friendly…
Dilesh was really helpful and friendly and I could not have set up my IVA without him. Thanks Dilesh
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Great service
I had few questions and Keertisha Seeram was very helpful, quick to resolve my problems, communicating with respect, being polite, addressing my concerns to the right team and explaining everything very clearly.
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.