Ebengate Staff Ruth has been very polite and very professional the way she has handled my case i was really worried what will happen to after receiving all the default letters but after hearing her s... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Been going out of my mind with worry over debt the relief is indescribable, I can sleep at night again. All staff polite friendly helpful not one bit judgemental wich, had stopped me reaching out earl... Vis mer
Mikeal, was exceptionally helpful and polite. He assisted me with my query efficiently and made me feel confident that he had set up my direct debit successfully. He is a credit to your business Th... Vis mer
Spoke to Ruth Sefali today to change my address and ask a few questions about my terms and conditions. She answered all questions with a clear answer. She was polite and helpful throughout call
Informasjon om virksomheten
Skrevet av virksomheten
Ebenegate is a leading managed service company that specialises in supporting clients during their insolvency journey. We’ve helped over 185,000 people manage their debt through solutions such as Individual Voluntary Arrangements, Protected Trust Deeds and the Debt Arrangement Scheme.
Kontaktopplysninger
Storbritannia
- ebenegate.co.uk
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Reassuring, friendly, and professional support
The lady I spoke with was very supportive and patient from start to finish, also very reassuring.
She took time to listen to my concerns, and explained what she could do to help; she dealt with my issue whilst I was on the phone to her,, so no more stressful waiting to know the outcome. Very professional overall, thank you Yuvranee.
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
very friendly & efficient
efficient, friendly & polite
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Soovidha is an excellent rep
Soovidha is an excellent rep who resolved my enquiry within less than 2 minutes. Very efficient, polite, and well spoken. 5* service, and would be more than happy recommending their customer service skills to anybody else with a burning question to ask! Well done!
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Rang up with some queries that Ruth…
Rang up with some queries that Ruth Sefali couldn’t help enough with! Quick,concise and efficient! Many thanks to Ruth for her time
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Help with missing payment was great.
Help with missing payment was great.
Thank you
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Harshikha Boodhun was the lady l spoke…
Harshikha Boodhun was the lady l spoke to, she was very professional and polite and explained everything to me, excellent customer service
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
I had a very pleasant chat with Ishitah…
I had a very pleasant chat with Ishitah Jeebun, I think I now understand my IVA better than I did previously. I hope this continues to be the case
Thanks
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Heather has been great at helping me…
Heather has been great at helping me with my current situation. Always looking for the best option to help you. Highly recommended
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Last payment
I called to find out what's next after my last payment. The advisor Vidhee Boyjoo she was very kind ,explained everything so I could understand where I stand and what happens next.
Thank you very much.
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Toni was very polite and resolved the…
Toni was very polite and resolved the issue quickly and professional
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Really helpful and great support.
I had a call from Ebenegate regarding a missed payment I knew nothing about. It turned out this was because of a system error and Charlie, who had phoned me, explained this and what the next steps were clearly. He gave me lots of options to suit my needs and was very empathetic with whether it would affect any of my other bills etc. Although an IVA isn't for everyone, to me it has been a lifesaver and I have been treated with nothing but kindness and compassion by the staff at Ebenegate. Charlie was especially kind and even after I said I should be fine to carry on paying etc, he said if I struggle at all in the next few weeks then I can call them and they'll look through my payments.
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Trevor who I last dealt with was…
Trevor who I last dealt with was professional and overall brilliant
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Ishitah was very helpful and patient as…
Ishitah was very helpful and patient as couldn’t log in
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
She was very polite and explained…
She was very polite and explained things to me
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Your experience very good
Your experience very good
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Ruth sefali is very helpful she handled…
Ruth sefali is very helpful she handled my problem like her own and she solved my issue within minutes good to communicate with her even ebengate every staff is very nice they’re available for help anytime thank you ebengate and Ruth Sefali..
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Ruth was very helpful and calm on the…
Ruth was very helpful and calm on the phone. Sorted out my worry working 15 mins
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Harshikha Boodhun was the person I…
Harshikha Boodhun was the person I spoke to answered my question and acted straight away and ensured me I had nothing to worry about..
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ebenegate
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0141 218 4816
Email - client@ebenegate.co.uk
All the best,
Sean – Manager
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.