I had a rather urgent issue with my product. I reached out on Discord and was advised to open a ticket. Once opened, I coordinated with Vikram to send my device in for repairs. This was done... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Fantastic service. - Fast shipping - My WM2 actually arrived two days early. - Long warranty in case anything happens - Great packaing - Free shipping My WM2 arrived with zero issues. It even c... Vis mer
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It came in very good, nothing wrong with it,was skeptical of it since the Thor is only official from the site.. but I knew it was real once I saw the tracking come very fast,and it updates fast too sa... Vis mer
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Buying from DroiX was a mixed bag. On one hand, they are reliable—I got exactly what I ordered (Win 5 and accessories). On the other hand, the communication is not what you’d expect from a retailer. I... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Find the latest entertainment gadgets in UK and fast shipping Worldwide. Backed up with UK Support and Warranty. GPD, Beelink, Intel, One Netbook and much more! Learn More NOW!
Kontaktopplysninger
Kemp House, 160 City Road, EC1V 2NX, London, Storbritannia
- 07810661675
- support@droix.net
- droix.net
4,7
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Order delivered promptly
Order delivered promptly. I have just started using it, but the product seems to be outstanding. I will review again if I see how long the battery lasts since it does not replaceable. But everything looks great.
14. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra DROIX Global
Thank you for your 5-star review! 🌟 We’re pleased to hear your order arrived promptly and that you’re impressed with the product so far. We appreciate your feedback on the battery and look forward to hearing your updated thoughts once you’ve had more time with it. Enjoy your new device, and thank you for choosing DROIX Global!
I recently purchased the Odin Portal 2…
I recently purchased the Odin Portal 2 from Droix Global (droix.co.uk) and couldn't be happier with my decision. From the moment I ordered, I was impressed with the fast shipping—it arrived in no time at all. But what really blew me away was the quality and performance of the product itself.
7. august 2025
Svar fra DROIX Global
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you’re enjoying your Odin Portal 2 and that the fast shipping and product performance lived up to your expectations. Your kind words mean a lot to us, and we’re thrilled that you’re happy with your decision to shop with DROIX Global. We hope you continue to enjoy your new device, and if you ever need any support, we’ll be here to help.
Great experience!
Fast shipping, good communication, good price, and the item I wanted was actually in stock. Great experience all around!
30. juli 2025
Svar fra DROIX Global
Thank you for the fantastic review!
We’re so glad you found exactly what you wanted — and at a great price — with fast shipping and clear communication. It’s great to hear you had such a smooth experience from start to finish. We look forward to helping you again soon!
Quick delivery
My order went great! Quick delivery and my 2024 win mini came in perfect condition. Only complaint is the person who received the package for me stated that packaging clearly stated what was inside which might be a concern if you don’t do a signed delivery.
4. august 2025
Svar fra DROIX Global
Thank you so much for the 5-star review! We’re thrilled to hear your 2024 Win Mini arrived quickly and in perfect condition. We appreciate you sharing the note about the packaging label — that’s valuable feedback, and we’ll pass it along to our shipping team to explore more discreet options for future deliveries.
We’re glad you had a great experience overall and look forward to serving you again!
Excellent Customer Service Despite Product Issues
I purchased a GPD WIN MAX 2 (2025) from Droix that unfortunately had some Quality Control issues — a display line and control sticks not reaching full range of motion. While the product itself didn’t work out for me, I can’t speak highly enough about Droix’s customer support team.
From start to finish, they were friendly, professional, and genuinely helpful. They responded quickly to my many emails, sent replacement parts, and even arranged for me to send the unit in for repairs. In the end, I decided to return the product for a partial refund, which they accommodated with minimal hassle in the end.
It’s clear that Droix stands behind their customers, and while my particular unit had problems, the way they handled the situation earned my respect. Great service like this is rare, and they deserve recognition for it.
1. august 2025
Svar fra DROIX Global
Thank you so much for your thoughtful and detailed review. We’re truly sorry that your GPD WIN MAX 2 didn’t meet expectations due to the quality control issues, but we’re very pleased to hear that our customer service team was able to support you throughout the process.
We believe in standing behind our customers no matter the situation, and it means a great deal to us that you felt cared for and respected during your experience. Your recognition of our team’s efforts is greatly appreciated, and we’ll make sure your feedback is shared with them.
We hope we can welcome you back in the future under better circumstances and provide you with a product you’ll love as much as the service. Thank you again for your kind words and for giving us the opportunity to make things right.
This stylus is likely to work well
The stylus works well enough with the GPD Pocket 4, although it has to be aimed precisely and at the right angle. It seems to have difficulty with scrolling. Too bad my Surface Pro stylus won't, it would be a far better choice. The tiny cover for the USB C port should have been attached to the stylus; undoubtedly it will disappear quickly.
18. juli 2025
Svar fra DROIX Global
Thank you for your feedback and for rating the GPD Pocket 4! We're glad to hear that the stylus works reasonably well for your needs, though we understand your concerns regarding the need for a precise angle and the difficulty with scrolling.
We'd like to clarify that, according to the standard specifications of the GPD Pocket 4, it supports capacitive styluses only and does not support active styluses like the Surface Pro stylus. Capacitive styluses work similarly to a fingertip by conducting electrical charge to interact with the touchscreen, which can sometimes affect precision and responsiveness, particularly for tasks like scrolling or fine detail input. In contrast, active styluses have built-in electronics and often offer features such as pressure sensitivity and palm rejection, which unfortunately are not compatible with this device.
Your suggestion regarding the USB-C port cover is also well noted—it would indeed be practical for it to be tethered to reduce the risk of loss. We'll be sure to pass this along to the product team for consideration.
Thank you again for sharing your experience, and we hope you continue to enjoy using your GPD Pocket 4!
Great customer service and fast…
Great customer service and fast delivery. Package is well protected.I got my package the next day after it was shipped.
31. juli 2025
Svar fra DROIX Global
Thank you so much for your wonderful review! We're thrilled to hear you were happy with our customer service and fast delivery. It's great to know your package arrived quickly and in perfect condition. We truly appreciate your support!
Svar fra DROIX Global
Thank you so much for the 5-star review! We're thrilled to hear you were happy with the fast shipping and warranty. We truly appreciate your support and look forward to serving you again! 😊
Ordered an eGPU
Ordered an eGPU — this wasn’t my first purchase here, and everything had been great before. This time, the extension cord for the power supply that came in the box didn’t fit. Not a big issue, since the power brick can be plugged directly into the wall, but I was hoping to keep the rather large PSU resting on the desk instead of hanging from the socket. Other than that — everything was as usual.
30. mai 2025
Svar fra DROIX Global
Thank you for your continued support and for taking the time to leave a review!
We’re really glad to hear that everything was mostly great with your recent order and that your previous experiences have also been positive. We’re sorry to hear about the issue with the extension cord not fitting as expected — we understand how important it is to have a tidy and practical setup, especially with larger power supplies.
Your feedback is very helpful, and we’ll definitely take it on board to see how we can improve the experience going forward. If there's ever anything else we can help with or if you'd like to explore a better cable solution, feel free to reach out to our support team.
Thanks again for being a valued customer — we look forward to serving you again soon!
Svar fra DROIX Global
Thank you so much for your kind words! We're thrilled to hear you were happy with our communication and customer service. It was a pleasure assisting you, and we truly appreciate your support. Looking forward to serving you again in the future!
Great delivery enjoy the product!!!!!
11. juli 2025
Svar fra DROIX Global
Thank you for the fantastic review! 🌟 We're so glad to hear the delivery went smoothly and that you're enjoying the product. We truly appreciate your support!
Svar fra DROIX Global
Thank you so much for the amazing review! 😊 We're thrilled to hear you're so happy with your purchase. Your support means the world to us!
Svar fra DROIX Global
Thank you so much for the 5-star review! We're thrilled to hear that everything met your expectations. Your support means a lot to us, and we look forward to serving you again soon!
There’s no doubt this store is great!
I was on the hunt for the Ayaneo 3, and Droix seemed to have it in stock; however, I was very hesitant considering it’s my first time buying from here. After much contemplating what felt like forever, I finally pulled the plug and said, Let’s do it! I purchased the Ayaneo 3 and the controller modules and the eGPU, and it’s been the best experience thus far. I have zero complaints but praise for this team. I will for sure purchase again from here in the near future.
2. juli 2025
Svar fra DROIX Global
Thank you so much for the incredible 5-star review! 🙌 We completely understand the hesitation with a first-time purchase, and we’re thrilled that you took the leap with DROIX. It's fantastic to hear that your Ayaneo 3, controller modules, and eGPU are all delivering a great experience. Your kind words mean a lot to our team, and we’re excited to welcome you back for your next purchase!
Great buying experience
Great buying experience, item arrived early and works wonderfully
2. juli 2025
Svar fra DROIX Global
Thank you for the awesome 5-star review! 😊 We're glad to hear your item arrived early and is working perfectly. It's great to know you had a smooth buying experience with DROIX – we truly appreciate your support!
Would definitely recommend
Fast shipping and communicative staff. Great place to buy niche electronics from.
2. juli 2025
Svar fra DROIX Global
Thank you for the fantastic 5-star review! 😊 We're thrilled to hear you appreciated our fast shipping and communicative team. It's great to know you had a positive experience with DROIX — we truly value your support and look forward to serving you again for all your niche electronics needs!
Customer service is top notch
Customer service is top notch! A little work on my end to get the package rerouted to fit my schedule. Fortunately, FedEx let me pick it up with my utility bill as an address confirmation. The box that the handheld came in was a little nicked on the top corner. My initial use of the handheld has been so far so good! The thumb sticks, pouch, and free shipping was a good touch!
1. juli 2025
Svar fra DROIX Global
Thank you so much for your kind words and for taking the time to leave a review! We're delighted to hear that our customer service met your expectations and that you're enjoying your new handheld so far. It's great to know the thumb sticks, pouch, and free shipping were a nice touch!
We appreciate your patience with the delivery process and are glad FedEx was able to assist. We're sorry to hear the box arrived with a slight nick—we'll continue working to improve our packaging to ensure everything arrives in perfect condition.
If you ever need any help or have further questions, please don’t hesitate to reach out to our support team at support@droix.net. Thanks again for your support!
Great support.
Response time was very fast. They offered to resolve my problem with no issues. I do wish since the item was forgotten in original shipping that it could have been expedited that’s the reason for 4 instead of 5 stars
26. juni 2025
Svar fra DROIX Global
Thank you so much for your feedback! We're glad to hear that our team was able to respond quickly and assist you without any issues. We truly appreciate your understanding and are sorry again for the initial oversight. You're absolutely right—expedited shipping would have been a great way to make up for the error, and we’ll definitely take that into consideration moving forward. Your input helps us improve, and we hope to earn that fifth star next time!
Exactly as advertised
Exactly as advertised
All taxes included and delivered on time. Very happy with my purchase and buying experience. Support replies promptly as well.
17. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra DROIX Global
Thank you so much for the wonderful review! We're thrilled to hear that everything met your expectations — from accurate product details to timely delivery and responsive support. It means a lot to us that you’re happy with your purchase and experience. We truly appreciate your support and look forward to serving you again!
Fast and easy
2. juni 2025
Svar fra DROIX Global
Thank you so much for the 5-star review! We're thrilled to hear your experience was fast and easy. Looking forward to serving you again soon! ⭐🚀
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