DooU Anmeldelser 

568
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I’ve only here in Vancouver BC for 14 years come this January 10th and i was diagnosed with MS about 13 years ago 😔 but I’m still able to walk and talk kinda like a normal human and finding Doou.ca h... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Dishonest scum bags I had to pay for an initial assessment that was supposed to be free I am supplied a lower dose than I pay for After months of being a customer I now need to pay a mandat... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was in a weight loss program through work, and my company has ended it, with no more appts with an NP. I was worried about getting my prescription re-filled, as I’ve had great success on Ozempic to... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

J'étais perplexe suite à la consultation, mais finalement j'ai reçu une analyse de mon état de santé personnalisé et non un message générique. En moins de 24h j'ai la confirmation que je suis éligible... Vis mer

Selskapet har svart

Informasjon om virksomheten

Skrevet av virksomheten

DooU is Canada's first frictionless healthcare platform. A Doctor-led weight loss program that is easy, personalized and works - Lose up to 20% body weight and get weight loss medications from the comfort of your home.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

568 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(568)

301 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good response time

6. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Lois,

Thank you for taking the time to leave a review!

We're glad to hear that you were happy with our response time. We understand that when it comes to healthcare, timely communication and efficient service are incredibly important. That's why our team works hard to review assessments promptly and provide updates as quickly as possible.

Our goal is to make the entire process—from sign-up and assessment to prescription review and ongoing support—as smooth and convenient as possible. Knowing that our responsiveness made a positive impression means a lot to us.

Thank you for choosing DooU and for trusting us with your healthcare needs.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Easy and quick

It's a hard first step to take for anyone who needs the help and has a hard time admitting it. This site has made things easy and comfortable. I didn't feel judged when all im trying to do is make my health better.

5. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Stephanie,

Thank you so much for sharing your experience and for your thoughtful words.

We understand that taking the first step toward improving your health can feel overwhelming, and it often requires a great deal of courage. That's why one of our core goals is to create a supportive, comfortable, and judgment-free environment where patients can focus on their health and wellness with confidence.

We're especially grateful to hear that you felt at ease throughout the process and that our platform helped make the experience more accessible and comfortable. Everyone's health journey is unique, and we believe every patient deserves to be treated with respect, understanding, and compassion.

Thank you for trusting DooU to be part of your journey. We are honored to support you and wish you continued success in reaching your health goals.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Fast service

Fast service

5. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Ashley,

Thank you for your review!

We're delighted to hear that you were pleased with the speed of our service. We know that timely access to healthcare is important, which is why our team works hard to review assessments, process requests, and provide support as efficiently as possible.

Our goal is to make the healthcare experience simple, convenient, and accessible without unnecessary delays, while still ensuring that every assessment receives the attention and care it deserves. It's wonderful to know that our efforts helped create a positive experience for you.

Thank you for choosing DooU and for taking the time to share your feedback.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Quick and easy

Quick and easy, very user-friendly

4. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi TyAnna,

hank you for your wonderful feedback!

We’re so pleased to hear that you found the experience quick, easy, and very user-friendly. Making healthcare more accessible and simple to navigate is one of our top priorities, and it’s great to know that this came through in your experience.

Our team aims that every step of the process—from sign-up and assessment to prescription review and ongoing support—is as seamless as possible. We understand that convenience and clarity make a big difference, and we’re glad that the platform met your expectations in that regard.

Thank you for taking the time to share your review and for choosing DooU.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Quick and easy!

Quick and easy! Heard back from them within a few hours. I was anxious to try and it took my months to get up the nerve and was very nice to have it so simple and so quick!

4. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Stef,

Thank you so much for sharing your experience!

We’re really glad to hear that the process felt quick and easy for you, and that you received a response within just a few hours. We understand that taking the first step can sometimes feel daunting, and it means a lot to know that we were able to help make that experience feel simpler and more manageable for you.

Our goal is always to provide timely support and a straightforward process so patients can focus on their health without added stress or uncertainty. It’s wonderful to hear that this made a positive difference for you, especially after taking time to feel ready to begin.

Thank you for trusting DooU and for taking the time to share your feedback.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Responding fast

Responding fast, easy to apply, thank you

2. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Ksenia,

Thank you for your kind review!

We’re very happy to hear that you found the process easy to apply and that our team was able to respond quickly. Providing a smooth, straightforward experience with fast communication is something we place a strong focus on, so it’s great to know this met your expectations.

Our goal is to make accessing care as simple and efficient as possible, from the initial application through to ongoing support. We understand how important timely responses are, and we’re glad this helped make your experience more comfortable.

Thank you again for taking the time to share your feedback and for choosing DooU.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Easy to use and fast shipping

Easy to use and fast shipping. Better cost is always a better deal

3. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Wendy,

Thank you for your great review!

We’re very pleased to hear that you found the service easy to use and that the shipping was fast. Providing a smooth and convenient experience from start to finish is one of our main priorities, so it’s wonderful to know that this stood out for you.

We also appreciate your feedback regarding cost. We understand how important affordability is when it comes to ongoing care and treatment, and we continuously strive to offer competitive pricing and value while maintaining high-quality service and support.

Thank you again for taking the time to share your experience and for choosing DooU.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Great service

1. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Sebastien,

Thank you so much for your kind feedback!

We’re really glad to hear that you had a great experience with our service. Providing a smooth, reliable, and supportive process is something our team aims for, so it’s wonderful to know we were able to meet your expectations.

Your support and positive words mean a lot to us and encourage our team to keep improving the experience for all our members. We aim to make every step—from assessment to prescription and ongoing care—as simple and efficient as possible.

Thank you again for choosing us and for taking the time to share your feedback!

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Great experience

Great experience

1. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Janice,

Thank you so much for taking the time to share your feedback!

We’re really happy to hear that you had a great experience with us. It means a lot to our team to know that the process felt smooth and positive for you from start to finish.

Our aim is to make sure everything—from the initial assessment to prescription review and ongoing support—is as simple, efficient, and supportive as possible. Your kind words are truly encouraging and let us know we’re on the right track.

Thank you again for choosing us and for your wonderful review!

Best Regards,
DooU Team

Vurdert til 1 av 5 stjerner

It is a scam

It is a scam. There is ZERO transparency re: price and that is intentional, and "customer service" is run ENTIRELY by AI, you can't speak with a human.

I specifically asked to be considered for ONLY the generic version of Ozempic and yet without my approval, a script for brand name Ozempic was sent to Pocketpills (the affiliated pharmacy).

And even then, NO COSTS WERE OUTLINED, nor was I given the option to cancel. I had to panic contact Pocketpills so that I wouldn't be charged hundreds of dollars for something I can't afford. I still haven't received email confirmation that the order was in fact canceled.

There is only one reason costs would be so opaque in this scenario and that's because these people are running a scam.

The fact that they ask you to input your cc info right away without any cost breakdown should have been the first and biggest red flag. And worse you aren't given an option on the website to delete the cc information after the fact.

Taking advantage of people like this is shameful.

1. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Viki,

Thank you for sharing your feedback.

We’re very sorry to hear about your experience and understand your concerns regarding pricing transparency and communication. This is not the experience we aim to provide.

We take your comments seriously and would like to clarify that prescriptions and pharmacy fulfillment decisions are based on clinical approval and partner pharmacy processes, but we understand that clearer communication around costs and options is important.

We would like to look into this further for you and ensure your concerns are properly addressed. Please contact us at support@doou.ca so our team can review your case and confirm the status of your cancellation.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Friendly staff.

I had a prompt response after my emails and they responded very positively and answered all my questions. The staff were friendly and polite.
Very happy with DooU

2. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Vindhya,

Thank you for taking the time to share your feedback.

We’re apologize for the inconvenience you have had on the platform. We understand how frustrating this can feel, especially when you’re looking for clear and personalized support.

While we do use automated systems to help streamline responses and provide quicker initial assistance, we absolutely recognize the importance of speaking with a real team member when needed. Your feedback is important and will be shared with our team as we continue improving our support experience.

Please contact us at support@doou.ca and let us know a convenient time for you when our team can reach out to discuss any concerns you may have regarding your treatment plan.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

So fast and website was really easy to…

So fast and website was really easy to navigate

31. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Susan,

Thank you so much for your wonderful feedback!

We’re really glad to hear that you found the process fast and the website easy to navigate. Making the experience simple, smooth, and stress-free is something our team puts a lot of focus on, so it’s great to know it made a positive difference for you.

We understand that when it comes to health-related services, ease of use and speed matter a lot, and we’re happy that everything felt straightforward from your side. Your kind words are truly appreciated and help reinforce the work we’re doing to keep improving the platform.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Great service

All matters settled easy wirh AK. Efficient and professional. Great interaction. Nice work

31. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Pierre,

We’re sorry to hear that your experience did not meet your expectations. We understand your concern regarding communication and support, and we appreciate you taking the time to share this.

Please reach out to support@doou.ca with a time convenient for you. Our team would like to get an opportunity to connect with you and will be glad to guide you through any questions or concerns you may have regarding your treatment plan.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

They are what they say

28. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Alena,

Thank you for your feedback!

We really appreciate you taking the time to share your experience. It means a lot to hear that you feel we deliver on what we promise. Building trust and transparency is very important to us, and we’re glad that came through in your interaction with DooU.

Our team aims to ensure that the process is straightforward, reliable, and consistent from start to finish—from the initial assessment all the way through to prescription fulfillment and ongoing support.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

I am more confident now that my order…

I am more confident now that my order is ready. I found it extremely difficult the first part of the process when I had not heard anything for over four days and the only contact was through AI. Now that the pharmacy has my prescription and I have my account, it is going much smoother which is the reason for the five star. I should add that once I was contacted by the agent (a human) I was relieved.

29. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Ann,

Thank you for taking the time to share your feedback and for your honest review.

We’re really glad to hear that things have improved for you and that you’re now feeling more confident as your order progresses. It’s also great to know that once you were connected with a team member, you felt more supported—this is exactly the kind of experience we aim to provide throughout the entire process.

That said, we’re sorry to hear that the early part of your journey felt uncertain and that the lack of timely communication caused frustration. We understand how important clear and responsive updates are, especially when waiting for treatment, and your feedback helps us identify where we can do better.

We truly appreciate your patience during the process and are happy that everything is now moving more smoothly with your prescription and account set up.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Love the app

28. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Erin,

Thank you so much for your lovely feedback!

We’re really happy to hear that you love the platform. Our aim is to make the experience as simple, smooth, and supportive as possible, so it’s great to know it’s working well for you.

We’re always working on improving the platform to make it even more convenient and user-friendly, so your feedback genuinely motivates us to keep going.

Thanks again for taking the time to share your thoughts and for being part of DooU—we truly appreciate your support.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Traitement rapide et fiable

Traitement rapide et fiable

28. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Miss,

Thank you so much for your kind feedback!

We’re really pleased to hear that you found the treatment process both quick and reliable. Providing a smooth, efficient, and dependable experience is exactly what we aim for, so it’s great to know we met your expectations.

Our aim is to ensure assessments are reviewed promptly and that patients can access their treatment without unnecessary delays. We understand how important timely care is, and we’re happy we could support you effectively.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Didn't take long to get assessment done…

Didn't take long to get assessment done and get a Rx . Very happy with my experience

28. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Elena,

Thank you for your review!

We’re glad to hear your assessment and prescription process was quick and that you had a positive experience with us. Your satisfaction means a lot to our team.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

My experience

Applying online DooU was a pleasant experience. It was quite fast in receiving an answer whether I’d be approved or not. It also didn’t take long for the physician to view and decided to approve my assessment. Now I’m just waiting to receive my medication. I can’t wait to start. Thanks. DooU.

27. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Darren,

Thank you for your kind review!

We’re happy to hear you had a smooth and fast experience with DooU, and that your assessment was reviewed and approved quickly by our physician team. We understand how exciting it is to be at the start of your treatment journey.

Thank you for choosing DooU!

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

It was easy to sign up

It was easy to sign up, but I thought it was $45 for Ozempic, turns out it was 300 a month. I can not afford that, that is why I cancelled.

27. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til DooU

Svar fra DooU

Hi Val,

Thank you for your feedback.

We’re sorry to hear the pricing was not what you expected and that it led to your cancellation. We understand how important affordability is when it comes to ongoing treatment, and we apologize for any confusion regarding the cost.

If you ever decide to revisit your options in the future, our team would be happy to review more affordable alternatives or help clarify pricing before you proceed.

We appreciate you taking the time to share your experience.

Best Regards,
DooU Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv