DooU Anmeldelser 

568
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I’ve only here in Vancouver BC for 14 years come this January 10th and i was diagnosed with MS about 13 years ago 😔 but I’m still able to walk and talk kinda like a normal human and finding Doou.ca h... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Dishonest scum bags I had to pay for an initial assessment that was supposed to be free I am supplied a lower dose than I pay for After months of being a customer I now need to pay a mandat... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was in a weight loss program through work, and my company has ended it, with no more appts with an NP. I was worried about getting my prescription re-filled, as I’ve had great success on Ozempic to... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

J'étais perplexe suite à la consultation, mais finalement j'ai reçu une analyse de mon état de santé personnalisé et non un message générique. En moins de 24h j'ai la confirmation que je suis éligible... Vis mer

Selskapet har svart

Informasjon om virksomheten

Skrevet av virksomheten

DooU is Canada's first frictionless healthcare platform. A Doctor-led weight loss program that is easy, personalized and works - Lose up to 20% body weight and get weight loss medications from the comfort of your home.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

568 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(568)

301 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great response time, easy applications

Fast, reliable, easy!

16. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Sam,

Thank you so much for your kind review!

We’re really happy to hear that you found the service fast, reliable, and easy to use. Making the process simple and efficient for our members is exactly what we strive for, so it’s great to know that your experience reflected that.

We truly appreciate your trust and support. Our team is always here to help and ensure everything continues to be smooth and stress-free for you.

Best Regards,
DooU Team

Wishing you all the best!

Vurdert til 3 av 5 stjerner

I've been approved already and it's…

I've been approved already and it's been a few days the money isn't withdrawn and I'm still waiting for my order I was approved 5 days ago and still I have no news

12. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Sylvain,

Thank you for sharing your feedback, and we’re sorry to hear about the delay you’ve experienced.

We understand how frustrating it can be to wait after being approved, especially without receiving timely updates regarding payment and order status. This is not the experience we aim to provide.

Our team would like to connect with you to help you navigate the next steps and also expedite your order processing as quickly as possible. Please reach out to us at support@doou.ca with a convenient time for our team to contact you, and we will arrange a follow-up.

We appreciate your patience and look forward to resolving this for you promptly.

Best Regards,
AK

Vurdert til 5 av 5 stjerner

Fast process

Fast process, client service is great!

16. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Magela,

Thank you so much for taking the time to share your feedback.

We’re really glad to hear that you found the process fast and that our client service met your expectations. Providing a smooth, efficient, and supportive experience is something that we aim to excel in everyday.

We truly appreciate your trust in DooU. We’re always here to help and make the process as easy as possible for you.

Wishing you continued success and good health ahead.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

I had a great experience with DooU

I had a great experience with DooU. The team was professional, responsive, and helpful throughout the entire process. They answered my questions promptly and provided clear guidance every step of the way. Their service was efficient, and they made everything simple and stress-free. I highly recommend DooU to anyone looking for reliable and trustworthy service. Thank you for the excellent support!

16. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Gail,

Thank you so much for your kind words and thoughtful review.

We’re really glad to hear that you had a great experience with DooU and that our team was able to support you in a professional, responsive, and clear manner throughout the process. Making things simple, efficient, and stress-free for our members is exactly what we strive for.

We truly appreciate your recommendation and your trust in us. If you ever need anything in the future, we’re always here to help.

Wishing you all the best on your health journey.

Best Regards,
DooU Team

Vurdert til 2 av 5 stjerner

Je n’ai eu aucun suivi médical

Je n’ai eu aucun suivi médical. Personne ne m’a prévenu de l’approbation de ma prescription. On a retiré 300$ sur ma carte de crédit, puis j’ai reçu l’Ozempic 3 jours plus tard dans ma boîte aux lettres. Maintenant, je devrais être rendu à l’étape 2 de 3, mais encore une fois , aucun courriel, ni texto. J’aimerais pouvoir bénéficier des baisses de prix de l’Ozempic, sinon je me tournerai vers un autre fournisseur.

16. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Amelie,

Thank you for sharing your feedback.

We’re sorry to hear about your experience and understand your concerns regarding the lack of communication and follow-up. This is not the experience we aim to provide, and we would like to look into this further for you.

Please reach out to us at support@doou.ca with a convenient time for our team to contact you. We would be happy to connect with you directly to discuss your concerns and guide you through the next steps.

We appreciate your patience and look forward to resolving this for you.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Impressive

I’m honestly impressed with the first-class service. It’s incredibly fast, incredibly helpful, and incredibly affordable. It’s truly the best service I’ve ever experienced. Thank you!

15. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Bismarck,

Thank you so much for your kind words and for taking the time to share your experience.

We’re truly glad to hear that you’re impressed with the service and that it has been fast, helpful, and affordable for you. Providing a smooth and supportive experience is exactly what we aim for, so your feedback means a lot to the whole team.

We appreciate your trust in us.

Wishing you all the best on your health journey.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Ça fait longtemps que j'essaie de…

Ça fait longtemps que j'essaie de perdre du poids enfin je me suis informée et je me suis lancée dans ce dernier espoir. J'ai perdu 30 livres de février à juin.

14. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Marie,

Thank you for sharing your journey with us! We're so happy to hear that you've achieved such amazing progress and lost 30 pounds between February and June.

We know that taking the first step can feel overwhelming, and we're honored to have been part of your journey. Your dedication and commitment are truly inspiring, and we look forward to continuing to support you as you work toward your health goals.

Congratulations on this incredible milestone, and thank you for trusting DooU with your care!

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Very responsive.

Very responsive.

13. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Pamela,

Thank you so much for your kind words! We're delighted to hear that you found our team to be very responsive.

At DooU, we understand how important timely communication and support are when it comes to your healthcare journey. Our team is committed to providing quick, reliable, and compassionate care every step of the way, and feedback like yours motivates us to continue delivering the best possible experience.

Thank you for choosing DooU and for taking the time to share your experience. We truly appreciate your trust and look forward to supporting you on your health journey for years to come!

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Amazing service ,incradebly fast love it

Amazing service ,incradebly fast love it

13. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Sebastien,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an amazing experience and found our service incredibly fast.

At DooU, we aim to make healthcare support as smooth, efficient, and accessible as possible, so it’s great to know that this came through in your experience. Your kind words mean a lot to our team and encourage us to continue improving and delivering care with speed and reliability.

We truly appreciate you taking the time to share your review, and we’re always here to support you whenever you need us.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Awesome service quick and easy and…

Awesome service quick and easy and reliable..definitely recommend them

11. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Brenda,

Thank you so much for taking the time to share your feedback and for your kind words.

We’re really happy to hear that you found the service quick, easy, and reliable. Providing a smooth and supportive experience for our members is something we truly prioritize, so it means a lot to know we’re meeting that goal for you.

We also really appreciate your recommendation—it’s the best compliment we can receive and it helps others feel more confident when choosing our service.

We’re always here to help and support you every step of the way.

Wishing you continued success and good health.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Prompt and trustworthy

Prompt and trustworthy

4. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Valentin,

Thank you so much for taking the time to share your feedback.

We’re really glad to hear that you found our service prompt and trustworthy. Providing timely support and maintaining a high level of trust with our members is extremely important to us, so your words mean a lot to our team.

We continuously strive to make the experience as smooth, efficient, and reliable as possible, and it’s always encouraging to know that this is being reflected in your experience.

We truly appreciate your support and look forward to continuing to support you.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Fast and efficient

Fast and efficient

9. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Suzie,

Thank you so much for taking the time to share your feedback.

We’re really happy to hear that you found our service fast and efficient. Providing a smooth, timely, and hassle-free experience is something we work hard on every day, so it’s great to know that this came through in your experience.

Our goal is always to make the process as simple and supportive as possible, from the initial steps through to ongoing care, and feedback like yours really helps reinforce that we’re on the right track.

We truly appreciate your support and trust in DooU.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Excellent and very fast service

Excellent and very fast service! Very happy that I found this site, they made it very easy to upload all of my pertinent information so they could assess my health requirements. I highly recommend DooU to everyone seeking great care and fast service !

9. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Linda,

Thank you so much for your thoughtful and detailed feedback!

We’re truly glad to hear that you had such a positive experience and that you found the process easy, fast, and straightforward. Making it simple for our members to securely share their information and receive timely care is a top priority for us, so it’s very rewarding to know that this stood out in your experience.

Your recommendation means a great deal to our team, and we really appreciate you taking the time to share it with others who may be seeking support.

Wishing you continued good health and all the best.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

It was reader friendly

It was reader friendly. Easily manoeuvred, and quite fast and efficient.

8. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Sharri,

Thank you for your thoughtful feedback!

We’re really pleased to hear that you found the platform reader-friendly and easy to navigate. Making the experience smooth, intuitive, and efficient is something we place a lot of focus on, so it’s great to know that it’s coming through in your experience.

We’re also glad the process felt fast and efficient for you. Our goal is always to minimize any friction so you can get what you need quickly and comfortably.

We truly appreciate you taking the time to share your experience.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

5 stars

Easy to use platform and service, friendly corresponding and feedback.
No complaints

8. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Lucky,

Thank you so much for your kind feedback!

We’re really happy to hear that you found the platform easy to use and had a positive experience with our team. It’s especially great to know that our communication and feedback felt friendly and supportive throughout your journey.

We aim to make the process as simple and seamless as possible, so your comments mean a lot to us. We also truly appreciate you taking the time to share that you have no complaints — that’s exactly the experience we aim to deliver.

Thank you again for choosing our service!

Best Regards,
DooU Team

Vurdert til 4 av 5 stjerner

Just waiting for a few results but very…

Just waiting for a few results but very quick responses

8. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Deanna,

Thank you for taking the time to share your feedback!

We’re really glad to hear that you’ve found our response times quick and supportive. We understand that waiting for results can sometimes feel stressful, so we do our best to keep communication clear and timely throughout the process.

We wanted to update you that your prescription has been shared with our partner pharmacy who is processing your order. They have reached out to you to confirm your order details.

Please reach out to support@doou.ca if you have any questions regarding your treatment plan.

Best Regards.
DooU Team

Vurdert til 1 av 5 stjerner

No response back as I m not satisfied…

No response back as I m not satisfied with prescription and dose of the medicine I m trying to reach out and cancel but still unable it’s very frustrating if money is deducted without any response

8. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Akbar,

We’re sorry to hear about your experience and understand your frustration regarding the prescription, dose, and difficulty reaching us.

We would like to help resolve this for you as quickly as possible. Please reach out to our support team at support@doou.ca, and a member of our team will review your case and assist you with cancellation and any related concerns.

We appreciate your patience and look forward to helping you resolve this.

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

The sign up was nice

The sign up was nice, quick and easy. Also the response back after applying, it only took a couple hours till I was approved. Excited to try itout!!

6. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi DK,

Thank you for your kind review! We're delighted to hear that you found the sign-up process quick and easy and that your application was reviewed promptly.

We strive to make accessing care as simple and convenient as possible, and it's great to know that your experience reflected that. We're excited for you as you begin your journey and look forward to supporting you every step of the way.

Thank you for choosing DooU!

Best Regards,
DooU Team

Vurdert til 5 av 5 stjerner

Very professional and easy

Very professional and easy

6. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Katherine,

Thank you for your wonderful feedback! We truly appreciate you taking the time to share your experience.

We're delighted to hear that you found our service professional and easy to use. Our goal is to make accessing healthcare as simple, convenient, and stress-free as possible while maintaining the highest standards of care and professionalism.

From the initial assessment through to prescription review and ongoing support, our team aims to provide a seamless experience for every patient. Knowing that we were able to meet your expectations means a great deal to us.

Thank you for choosing DooU. We look forward to continuing to support you on your healthcare journey and are always here if you need any assistance in the future.

Best Regards,
DooU Team

Vurdert til 1 av 5 stjerner

These guys are just misleading

First you send my prescription to pocketpills for which I never actually said where to send it. Not sure how you even got pocketpills from me

Then you wrote me a ozempic prescription for brand ozempic not generic

You then did not even ask me if I wanted to ask questions or which medication I may want

When I told your AI I want generic ozempic you then tell me to go to a website again and change it but it will charge me to do so

All of this was simple because I wanted generic ozempic from Costco for $88

So ya it's been a terrible experience.

7. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DooU

Hi Kal,

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.

We wanted to update you that prescriptions are sent to our partner pharmacy by default which is mentioned in our approval email. We understand this may not have been clear and apologize for any confusion.

Regarding the medication, your prescription was initially issued for Ozempic based on the assessment and prescriber's clinical judgment. If you prefer generic semaglutide, our team is happy to assist with reviewing available options. We apologize if the process for requesting this change was not communicated clearly.

Please reach out to support@doou.ca with a date and time that is convenient for you, and a member of our team will be happy to connect with you and assist with your concerns.

We are here to support you on every step of the way and look forward to connecting with you.

Best Regards,
DooU Team

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