We had a conversation with Bethany Green recently. We can see how much this refines our website and really shows the full range, relative to the search that our customers are making. Bethany re... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Doofinder has resumed charging my account but we have pulled out of their product several months ago.
Unser Shop hatte das Problem, dass viele meiner Produkte über die normale Suche von JTL nicht gefunden wurden. Obwohl die Artikel vorhanden waren, wurden keine Treffer angezeigt. Dank Doofinder w... Vis mer
Sehr umfassendes Tool! Wir nutzen Doofinder erst seit einigen Wochen. Der Einstieg war super, Frau Kucinski begleitete uns während des ganzen Onboarding Prozesses, im Notfall war der Support schnell... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Doofinder is the AI-powered Search & Discovery platform built for eCommerce. We help online shoppers find what they want, discover what they didn't know they wanted, and get from the first click to checkout with less friction. For the business, that translates into more sales, more data, better conversion. Over 10,000 stores use Doofinder today, including SMEG, HP, Crocs, Blue Banana and Freshly Cosmetics. The platform brings together five pieces that work off the same data: AI Search that understands intent rather than just matching keywords, across text, voice, image and natural language. An AI Assistant that lets shoppers have an actual conversation with the store, ask questions like "what do I need for my first yoga class at home", and buy without ever leaving the chat. Product recommendations that adapt across the home page, product pages, categories and cart. Category Merchandising that reorders your collection pages automatically based on your own rules (stock, margin, brand priority, behaviour). Advanced insights and analytics that tell you what people searched for, what they didn't find, and where you're losing sales. Conversational commerce is where most of our clients see the biggest shift. Questions that used to end in zero results or sit unanswered in a support inbox at 11pm now close sales. You get insights you weren't collecting before: the exact words customers use, the objections they raise, the gaps in your catalogue. Setup is where we differ from the enterprise side of the category. Doofinder installs on Shopify, Magento, WooCommerce, PrestaShop and 30+ other platforms without a dev project behind it. Most clients are up and running in hours, not weeks. We've been specialised in eCommerce search for more than a decade, we're a G2 Leader in the category, and our clients report an average 20% lift in sales. We read every review on this profile. If something hasn't gone well, send us a message and we'll try to sort it out.
Kontaktopplysninger
C. de Cronos, 63, San Blas-Canillejas, 28002, Madrid, Spania
- 919618359
- doofinder.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 45 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Super happy, super recommended!
We just completed the Doofinder Integration on our ecommerce. The set up was very easy and quick, we received constant support by Marcello Melis who has always been kind and helpful, guinding us through the platform and helping everytime we needed. We can already see the first results and our clients can now do easier researches on the website, this for sure makes it a better experience for them. Very happy about it, highly recommended!
Great addition to our website
Just completed the Doofinder Integration on our Bigcommerce store. It was quick and easy to set up, with most of it being completed by Ricardo. It adds a whole new dimension to the website, with the search facility now being an active search, with updates suggested and updated with each character you type. Search data is also available, giving an insight into the search terms your customers are using. All in all, a great addition to our site. Ricardo has been extremely friendly and helpful throughout, answering every query we had, even those about the Rugby World Cup... Good luck on Saturday!
A very useful tool, with many possibilities for customer optimization
Very nice and professional contact with Mrs. Agata. Support at every stage of implementation. A very useful tool, with many possibilities for customer optimization. Clear interface, lots of analytical data. We recommend!
M. Laaribi. Avis
J'ai eu un très bon échange avec M. Laaribi, le vendeur de DOOFINDER.
I had a very good exchange with Mr Laaribi, the salesman at DOOFINDER. Nice service. I recommend !
Le service agréable. Je peux recommander.
Très bonne experience avec Momo
Sans aucun doute, l'expérience de travail avec Momo Laaribi de Doofinder est un véritable point fort. Momo m'a impressionné par sa connaissance approfondie des produits et services de Doofinder, sa capacité à expliquer en détail, sa réactivité et sa disponibilité pour répondre aux questions. En outre, son accompagnement a été extrêmement satisfaisant conduisant à des échanges concluants.
En résumé, Momo Laaribi est un atout précieux pour Doofinder, offrant un service client exceptionnel et contribuant de manière significative à la satisfaction de ses clients.
Profesjonalna obsługa i wdrożenie
Mogę w pełni polecić współpracę z doofinder oraz Panią Agatę, która koordynowała nasz projekt w wdrożenie. Wszystko przebiegło bardzo sprawnie. Narzędzie z pewnością będzie mieć spory wpływ na zwiększenie konwersji w gorącym dla nas okresie.
Thumbs up!
I had the pleasure of receiving exceptional assistance from Walter Van Den Bogaert in setting up Doofinder, and his guidance gave me a solid understanding of what Doofinder is all about. In my opinion, it's definitely worth giving Doofinder a try. After trying it out, I'm confident that you'll choose to continue using it, just as I have.
I'd also like to express my gratitude to Walter Van Den Bogaert for his invaluable support and assistance in navigating the world of Doofinder. His expertise made the process seamless and enjoyable.
Hats off to Walter Van Den Bogaert for making my Doofinder experience such a positive one!
Gran servicio de atención al cliente
Se puso en contacto con nosotros Estefania Murube para ofrecernos un mes de prueba y encantado. Al final he decidido activar el servicio en mi web por la gran atención de Estefanía que solucionó todas mis dudas y exigencias en las búsquedas haciendo que mi web mejorase los resultados. Gracias por tu amabilidad y paciencia.
J'ai eu un échange téléphonique…
J'ai eu un échange téléphonique professionnel avec Momo Laaribi et j'ai été extrêmement satisfaite de la manière dont il a expliqué en détail les produits et les services dont dispose Doofinder. Ses connaissances et sa capacité à répondre à mes questions ont été remarquables. Je suis très contente de cet échange qui a été concluant.
Mijn gratis proefperiode was geweldig…
Mijn gratis proefperiode was geweldig met Rayan Fermon, en mijn zoekbalk werkt veel beter !
Merci Momo
Merci Momo ! Super echanges : nets concis et clairs. Suite à ces échanges je me suis abonné, merci encore
Polecam
A very fast and dynamic tool that helps customers find products quickly. Agata quickly and easily explained how to improve my search engine.
Amélioration de la recherche et merci Momo
La solution doofinder permet à notre site d'améliorer la barre de recherche standard. Notre conseiller, MOMO, a très bien su nous accompagner, il sait se montrer réactif à nos demandes et sait répondre à nos différents interrogations.
Momo nous a très bien accompagné sur la…
Momo nous a très bien accompagné sur la mise en place de l'outils
Un servizio indispensabile
Da quando abbiamo implementato Doofinder, il nostro sito web è diventato molto più semplice ed intuitivo per i nostri visitatori, il che ha portato ad un significativo aumento delle conversioni e della soddisfazione del cliente.
Uno degli aspetti che più interessanti è l'integrazione dell'IA. Questa funzionalità è un vero game changer. Ora i nostri clienti possono trovare esattamente ciò di cui hanno bisogno con facilità. L'IA analizza la richiesta del cliente e suggerisce risultati altamente pertinenti, rendendo l'esperienza di ricerca rapida ed efficiente. Inoltre, l'identificazione di parole chiave che non portano a risultati è stata estremamente utile per noi. Questo ci ha permesso di ottimizzare la nostra gamma di prodotti e migliorare la navigabilità del sito web.
Un ringraziamento speciale va a Marcello, il nostro contatto presso Doofinder. Ha gestito con competenza l'attivazione del servizio e ci ha offerto un supporto eccezionale in ogni fase del processo.
Grazie mille, Doofinder e Marcello, per averci aiutato a crescere e a servire meglio i nostri clienti. Non vediamo l'ora di scoprire quali altre potenzialità ci riserva il futuro con voi! 👏🚀🌟
Rayan fermon was echt prima en…
Rayan fermon was echt prima en Doofinder werkt perfect en is echt gemakelijk
Doofinder a very good tool for shopify stores
Nicholas Lupsa was so great in helping me to set up Doofinder on our shopify store. The app helps our customers to have a better experience on navigating throw hundreds of products. Also the app offers us helpful data on product searches.
Merci Momo
Je tiens à remercier Momo pour son accompagnement, sa disponibilité et la pédagogie dont il a fait preuve.
Doofinder werkt en goeie dienst van Rayan
Mijn proefperiode met doofinder was prachtig en Rayan Fermon was altijd aanwezig om me te helpen.
Dankje Rayan
EXCELENT!We started to sell on the site daily!
We started to sell on the site daily. It improved all our operation and visibility online.
The person who took care of us, Mr. Nicolas Lupsa, was persistent and tenacious, even if we kept putting off doing something.
Extremely kind and persuasive, even if we were reluctant, he still convinced us and so we took the first test. And now we are grateful to Mr. Nicolas for not giving up!
We really have hopes now that we will sell on the website as we would like. And we have actually started selling.
What's interesting is that he constantly takes care of us, checks if everything is fine, etc.
For us it is a very good start.
It seems that the Doofinder program is really special and really does a good job!!
Thank you very much,
Marius
Am inceput sa vindem pe site zilnic.A imbunatatit toata functionarea si vizibilitatea nooastra in online.
Persoana care s-a ocupat de noi domnul Nicolas Lupsa a fost perseverent si tenace, chiar daca noi tot am amanat sa facem ceva.
Extrem de amabil si convingator , chiar daca eram reticenti totusi ne-a convins si astfel am facut prima proba.Si ii suntem recunoscatori domnului Nicolas ca nu a renuntat!
Chiar avem sperante ca vom vinde pe site asa cu am vrea.Si chiar am inceput sa vindem.
Ce e interesant e ca se ocupa constant de noi , verifica daca totul e bine etc.
Pentru noi e un foarte bun inceput.
Se pare ca programul Doofinder e chiar special si chiar face treaba buna!!
Multumim mult,
Marius
Dette er Trustpilot
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