We ordered our CCTV set camera from Domar Solution. The customer and technical support is great. I don’t know much about cameras and installation etc., so the guys were very patient and replying to my... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This is an upgrade from my analogue system, had a minor issue setting up but soon solved by the support team, no having to wait for e.mails, real people to sort things ,yet again fantastic system x x
Selskapet har svart
I purchased this camera to replace a camera which was several years old and was not focusing reliably. The new camera offered new features that was very useful and at a price that was about the same a... Vis mer
Had an issue with my cameras not being seen by the CCTV recorder, spoke with a sales guy, who recommended a replacement power supply before embarking on a new CCTV box. Had the unit delivered the next... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Domar Solutions is a specialised online CCTV Camera and Security retailer offers wide range of CCTV Kits, IP Cameras, DVRs, Wireless Cameras and Wired Cameras.
Kontaktopplysninger
Lawrence Road, TW4 6DR, Hounslow, Storbritannia
- domar.com
4,7
Enestående
590 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic, excellent, brilliant, highly recommend 👍
I have waited to review these cameras for a couple of weeks. Giving me time to iron out any faults etc.
Well, what can I say, FANTASTIC, the picture quality is fabulous 👌 very clear, true colours. I have purchased this to upgrade a system from a different company that I wasn't pleased with.
This system has been easy to set up, easy to view, easy to search and rewatch previous content.
The information booklet is very simple to read and understand. Made the whole process run exceptionally smoothly.
I can honestly say that we will never go to any other company. This company has been fantastic with advice. Products are outstanding.
Thank you 😊
22. juli 2024
9 channel 5 meg pixel AI 2TB NVR system
Exellent product,did have problem installing it but that was due to me and Chris on helpline soon put me straight with quick response to our E Mail and phone call
5. august 2024
Good company to deal with.
Easy to order and very prompt with delivery.
Excellent service.good experience.
8. august 2024
faulty, not as described and bad support
First cameras i had both went faulty within a few years, turning on and off. I decided to replace so purchased again (newer version).
Stats say 30fps, however that's NOT true if you have WDR on, which is pretty standard these days.
Contact Domar, the inital and slowly helped by providing information to turn WDR off, but that's just moved the issue somewhere else... Domar now refused to reply to several messages, hence the bad review and avoiding the issue. Disgusting
I wont ever buy from them again.
1. mai 2024
Anmeldelse skrevet uten oppfordring
Excellent CCTV Camera's
Ordered 2 camera’s with built in sd cards for our property, and I must say easy to install and perfect picture’s, setting up is very easy by selecting the easy setup, But I have found that we get an echo from the mic, this maybe because we have the volume set to high, or where the camera is situated which is just over the front door porch.
The order process and delivery options were easy, and we selected for a DPD delivery which did cost extra but I needed them the next day.
I’m looking forward to many years of them protecting our property.
10. juli 2024
Good quality equipment
Made personal visit to store.
Not the easiest place to get to but hey-ho.
Needed to ask technical questions. Once need clarified the member of staff very helpful.
If I hadn't needed to discuss the requirements ordering for delivery would have been much easier, especially given current state if the M25.
Have previously installed Domar system and was very pleased hence the return.
25. juli 2024
very helpful staff
right from the start when I ordered and then collected my system the staff at domar were very helpful
The remote support was very easy to cope with
and the system was all up and running within 30 minutes
24. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Domar Solutions
Thank you ever so much for your kind words and for taking the time to leave us a 5-star review on Trustpilot. We're delighted to hear that you found our staff helpful throughout the entire process, from ordering to collection.
It's wonderful to know that our remote support was easy to manage and that your system was up and running so quickly. We're here to ensure that everything runs smoothly for our customers, and it's truly rewarding to hear that we've met your expectations.
If you need any further assistance in the future, please don’t hesitate to get in touch. We’re always here to help.
Warm regards,
The Domar Team
complete cctv system purchased company…
complete cctv system purchased company doesn't make it clear that you need a monitor for the system and a bit of tech knowledge to set up the system , harder than it looks in the instructions manual.
17. juli 2024
Setting everything up difficult, but seems OK
Setting everything up is a bit of a challenge, you need to download their app directly from the Play Store and not by scanning the bar code on the box. Also had problems connecting storage box, it didn't see the camera. Had to call them, give them access to my computer so they could set up everything themselves.
But now, after setting up process is finished, it seems like a good camera. Won't give 5 stars, because I don't know how long camera will last, but if it will, I would recommend.
16. juli 2024
Anmeldelse skrevet uten oppfordring
Excellent customer service
Excellent customer service. Very helpful and reply when I inquired about things. They sent out the delivery very quick. I haven’t set the cameras up yet but I did test one I’m and it was very good quality.
Would definitely use these guys again
17. juli 2024
Svar fra Domar Solutions
Thank you ever so much for your fantastic 5-star review! We are thrilled to hear that you were pleased with our customer service and the speed of our delivery. Your kind words about the quality of our cameras mean a lot to us.
We look forward to assisting you again in the future. If you need any help setting up the rest of your cameras, please do not hesitate to reach out.
-DOMAR
Zx camera's review.
Hello, the service received from this company was excellent, they helped me choose the right camera for my application and despatched it that day. The camera is now in use and is the picture quality which is 8mp is superb. I would not hesitate in buying Zxtech camera's in the future.
13. juli 2024
Svar fra Domar Solutions
Thank you so much for your wonderful 5-star review!
We are thrilled to hear that you were pleased with our service and that the Zxtech camera is exceeding your expectations. Helping our customers find the right product for their needs is something we take great pride in, and it's fantastic to know that you are happy with your purchase.
Your kind words and support mean a lot to us. If you need any further assistance in the future, please don't hesitate to get in touch. We look forward to serving you again.
-DOMAR
Very good service,good price and very…
Very good service,good price and very polite people! Thanks for your help and service !
11. juli 2024
Svar fra Domar Solutions
Thank you ever so much for your glowing review! We're thrilled to hear that you were pleased with our service, pricing, and our team's politeness. It was a pleasure assisting you, and we're grateful for your kind words.
Should you need any further help or have any questions in the future, please don't hesitate to get in touch. We look forward to serving you again.
-DOMAR
Svar fra Domar Solutions
Thank you so much for your 5-star review and your kind words! We are delighted to hear that you were pleased with our service. At DOMAR, we strive to provide the best possible experience for our customers, and your feedback reassures us that we are on the right track.
If you have any further needs or questions, please don't hesitate to get in touch. We look forward to serving you again in the future.
-DOMAR
Beast and full colour dome CCTV cameras.
I just wanted to say that the CCTV kit I installed from Domar was top notch! I'm not an IT person and the support and remote setting up of the system by Chris back at Domar HQ was impressive.
Thank you for your patience, I highly recommend these guys.
11. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Domar Solutions
Thank you so much for your fantastic review!
We are delighted to hear that you are pleased with your CCTV kit and that the support you received from Chris exceeded your expectations. Our team strives to provide top-notch service and support, and it’s wonderful to know that we could assist you effectively, even from afar.
Your recommendation means a lot to us. If you have any further questions or need additional support in the future, please don’t hesitate to reach out.
Thanks again for choosing Domar. We truly appreciate your kind words and your 5-star rating.
-DOMAR
Very very poor communication services…
Very very poor communication services and product is well
8. juli 2024
Svar fra Domar Solutions
Chaudhary
Thank you for taking the time to share your feedback. We are very sorry to hear about your recent experience with our communication and product.
We strive to provide excellent service and high-quality products to all our customers, and we apologise that we did not meet your expectations on this occasion. Your comments are important to us and will be used to improve our services.
Could you please contact our customer service team at TechSupport@Domar.com so we can discuss this further and work towards a resolution? We are committed to making things right and ensuring your satisfaction.
Thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future.
-DOMAR
Christopher at customer services has…
Christopher at customer services has been absolutely great. Helped me set everything up. Email responses were very quick. Thank you.
8. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Domar Solutions
Dear Carl
Thank you so much for your wonderful 5-star review!
We are delighted to hear that Christopher provided excellent support and helped you set everything up smoothly. Our team strives to offer quick and efficient assistance, and it’s fantastic to know that we met your expectations.
Your kind words and appreciation mean a lot to us. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out.
Thank you once again for choosing our services.
-DOMAR
Great company selling high quality products, would highly recommend .
The item I ordered was delivered very quickly the following day, amazing and efficient company to deal with selling great quality cctv products, have made numerous previous purchases both on their Ebay site and directly from the company itself and will no doubt be making further purchases in the very near future, great shopping experience and would highly recommend, Thank you Domar Solutions.
5. juli 2024
Svar fra Domar Solutions
Dear Phil
Thank you so much for your glowing 5-star review! We are thrilled to hear that your item was delivered swiftly and that you find our CCTV products to be of great quality. It’s always a pleasure to know that our efforts in providing efficient service and excellent products are appreciated.
We are delighted to have you as a repeat customer, both through our eBay site and direct purchases. Your continued support and positive feedback are invaluable to us. We look forward to serving you again in the near future and ensuring you have another fantastic shopping experience.
Thank you once again for recommending Domar Solutions. If you ever need any assistance, please do not hesitate to reach out.
-DOMAR
Excellent products & service.
Very quick dispatch of both my orders.
Easy to install and set up, but great Technical Support over the phone if any queries. The Bitvision App makes checking any notifications really easy.
The NVR and cameras feel really good quality.
I'm delighted that I chose Domar.
24. juni 2024
Svar fra Domar Solutions
Hi Stuart
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our products and services. It's great to know that the dispatch was quick and the installation was easy for you. Our Technical Support team is always here to help, so we're glad they could assist you. We're also pleased that you find the Bitvision App convenient and our NVR and cameras to be of high quality. Your satisfaction is our top priority, and we're delighted that you chose Domar. Thank you for your support!
-DOMAR
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