Adams done it again! This was a tricky one where a customer had changed the service provider and NVR wouldn't connect to the router. After no more than 10-minutes a rare issue had been sorted and t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
CCTV Direct are a great local company. Their support team is superb, really knowledgeable, easy to get hold of and a real pleasure to work with. Lamont has helped me out the last few times and is an... Vis mer
Spoke to Lamont at support yesterday as I was having trouble connecting a new UNV IP camera to replace a faulty one. I couldn’t get my laptop to connect to it, but he remotely accessed my laptop and r... Vis mer
A customer had a problem with a camera that was installed 8 years ago. Lamont and Adam were amazing. They explained clearly and quickly what needed to be done, accessed the system remotely and fixed... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Kontaktopplysninger
Unit 3 Scala Court, LS10 1JD, Leeds, Storbritannia
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
CCTV Direct are a great local company
CCTV Direct are a great local company. Their support team is superb, really knowledgeable, easy to get hold of and a real pleasure to work with. Lamont has helped me out the last few times and is an absolute superstar with the patience of a saint. Thank you guys… keep up the good work.
Guy from Wetherby Padel.
A customer had a problem with a camera…
A customer had a problem with a camera that was installed 8 years ago. Lamont and Adam were amazing. They explained clearly and quickly what needed to be done, accessed the system remotely and fixed the issue straight away.
Thank you very much
Excellent service from cctv direct…
Excellent service from cctv direct Leeds Tec department and a special thanks to Lamont for his quick diagnosis regarding an intermittent beep from a UNV recorder
Again excellent service from Lamont and CCTV Direct Leeds Tec department
Thanks
Paul
Adams done it again!
Adams done it again!
This was a tricky one where a customer had changed the service provider and NVR wouldn't connect to the router.
After no more than 10-minutes a rare issue had been sorted and the customer was back online!
Thanks again CCTV Direct for your ongoing tech support.
Extremely helpful tech team 👍🏼
PTZ Dome connections
I had a problem setting up PTZ Domes on a DVR. I contacted Tech Support and was connected with Lamont. I explained my problem and was given excellent advice and assistance to resolve the problem.
Lamont is a very good communicator with excellent product knowledge, (as are all the Tech Team)
Thanks
Fantastic
Fantastic knowledge, service and aftercare! Could not recommend more highly! Both Matt and Lamont super helpful in every way.
Thank you
Technical support from Adam was…
Technical support from Adam & Lamont was excellent! Thanks!
Lamont thanks for jumping in to help…
Lamont thanks for jumping in to help with a firmware update .
Really quick response aswell.
Thanks
Adam and lamont anyway go above and…
Adam and lamont anyway go above and beyond when I need some support.
Fantastic knowledge and always happy to go that extra mile
Thanks lads
Lamont responded straight away to…
Lamont responded straight away to resolve my issue which enabled me to finish the installation. Been with cctv since the they started and have never been interested in leaving, great support from all the team.
Spoke to Lamont at support yesterday as…
Spoke to Lamont at support yesterday as I was having trouble connecting a new UNV IP camera to replace a faulty one. I couldn’t get my laptop to connect to it, but he remotely accessed my laptop and reconfigured the network settings so I could connect to the new camera. Everything was sorted in about 10 minutes. Top man — really knows his stuff!
Lamont is always friendly and super…
Lamont is always friendly and super helpful 5stars
Above and Beyond
great service form Lamont and Dan always happy to above and beyond.
as always with Adam
as always with Adam, quick response times, within 20mins job sorted, always love the quick response, keep it going guys.
Needed their help again
Needed their help again after power cut and 11 of 16 cameras went down. Lamont remotely connected them back up. Easy to talk to. Understood the problem immediately and spent time resolving it. Excellent service. Highly recommended.
We have received exceptional service…
We have received exceptional service and support from CCTV Direct throughout the entire process. From the initial advice and product recommendations through to after-sales support, nothing has been too much trouble.
Lamont in support has always been responsive, knowledgeable, and willing to go the extra mile to ensure everything runs smoothly. The level of customer service has been outstanding, and it is refreshing to deal with a company that genuinely cares about its customers.
We would highly recommend Lamont and CCTV Direct to anyone looking for reliable products backed by excellent support and service.
Great help from tech support
Brilliant help from Lamont who sorted out my problem viewing a new camera using the UniEase app.
First Class service again from Lamont…
First Class service again from Lamont 👌👌👌
Very efficient and great support.
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