the help i recieved from Lea was great! 5/5 stars, I am far more disgruntled with the fact that every single service like this runs almost entirely on banking on people forgetting about their free tri... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This site is really a genius for people who can avoid using a lawyer to legally complete simple tasks that normally would cost hundreds. Thanks for making these options available. Would recommend thi... Vis mer
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The program itself was of zero help. Didn't convert my bank statement into a table but i didn't try too hard. Missed cancelation hy hours and the agent was super helpful and refunded me. Based on cus... Vis mer
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When I needed to supply a Bill of Sale for my trailer, my co workers said to use "Trustpilot". I found it easy to sign up and use their website and develop a Bill of Sale that would cost way more than... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Document Genius, we believe paperwork shouldn’t be stressful or costly. That’s why we offer easy-to-use, step-by-step tools to help you create contracts, forms, and other documents with confidence. Whether you're drafting an agreement, organizing your paperwork, or collecting signatures, we make the process clear, affordable, and hassle-free.
Kontaktopplysninger
4,0
Bra
275 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
It worked well but is too expensive for…
It worked well but is too expensive for my needs.
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re glad to hear the system worked well for you. We appreciate your honesty about the pricing and will continue working to improve our offerings.
Great easy document HOWEVER you should…
Great easy document HOWEVER you should be able to view entire document before adding payment info for FREE 7 DAY TRIAL. Document was too long and not what I needed. TRIAL cancelled immediately after payment added and document viewed. Useless efforts especially when only wanted a ONE TIME document
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re sorry to hear the document didn’t meet your needs and understand your concerns about viewing the full document before starting the trial.
We’d appreciate the chance to look into this further and help where possible. Please reach out to Betty, Customer Support Supervisor, at support@documentgenius.com, and she’ll be happy to assist.
Super easy to use
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re glad to hear you found it super easy to use and appreciate you taking the time to share your experience.
the misrepresentation of their…
the misrepresentation of their advertising as "free". only at the end after you spend all the time entering pertinent information THEN you see you are going to be chargef. why not be honest! all scammy
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for sharing your concerns. We’re sorry to hear that the experience felt misleading and frustrating.
We’d like the opportunity to review this with you and address your concerns directly. Please reach out to Betty, Customer Support Supervisor, at support@documentgenius.com, and we’ll be happy to assist and clarify any questions you may have.
Easy to use
Easy to use, tricky to find how to cancel.
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re glad you found the platform easy to use, and we appreciate your note about the cancellation experience. Your input helps us improve and make things clearer for our users.
This is a great product.
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re glad to hear you think it’s a great product and appreciate you taking the time to share your experience.
I expected totally different not…
I expected totally different not working for me
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We are sorry to hear that the service did not meet your expectations.
We would like the opportunity to better understand what did not work for you and see how we can assist. Please email Betty, our Customer Support Supervisor, at support@documentgenius.com
, and she will be happy to review your experience and help further.
Wrote a legal document for me in less…
Wrote a legal document for me in less than 5 minutes!
22. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We are glad to hear that you were able to create your legal document in less than five minutes.
We appreciate you taking the time to share your experience.
Easy to navigate!
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We are glad to hear that you found the platform easy to navigate.
We appreciate you taking the time to share your experience.
Did not deliver as promised
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We are sorry to hear that the service did not meet your expectations.
We would like the opportunity to better understand what did not deliver as promised and see how we can help. Please reach out to Betty, our Customer Support Supervisor, at support@documentgenius.com
, and she will personally review your experience and assist further.
Misled with the process of being able…
Misled with the process of being able to do more documents.
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We are sorry to hear that the process was unclear and did not meet your expectations regarding creating additional documents.
We would like the opportunity to review this with you and clarify any misunderstandings. Please reach out to Betty, our Customer Support Supervisor, at support@documentgenius.com
, and she will be happy to assist.
I signed up for a 7 day trial to…
I signed up for a 7 day trial to utilize their website for a cease and desist order. After having frustration that the website was not fluid in being able to type up the document the way I needed I cancelled the trial the same night on 1/11/2026. I was erroneously charged twice $49.95, once in January and again in February. When I emailed the site per the instructions on their website under refunds I was told under their terms and conditions it clearly states the fees and that they would cancel my account but would not be refunded. This is unacceptable as I cancelled the trial on the same night I signed up. These types of practices need to be regulated better, who is responsible for checking to make sure that when a trial is cancelled that it is in fact actually cancelling the trial? For anyone reading this that is considering using their platform for legal documents I would consider going to your local library or county courthouse to get legal documents for free or for a small fee instead of being duped into a scam 7 day trial as I was. I will be giving this to my corporate legal team for further review.
11. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for sharing your experience. We are sorry for the frustration this situation caused and understand why this was concerning.
We take claims of trial cancellation and billing very seriously. If a trial is canceled within the 7 day period, the account should not convert to a paid subscription. We would like to review your account activity and cancellation timestamp in detail to ensure everything was handled correctly.
Please reach out directly to Betty, our Customer Support Supervisor, at support@documentgenius.com
, and she will personally review your case and billing history. Our goal is to clarify what occurred and address this appropriately.
We appreciate you bringing this to our attention.
sucks never buy this
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
We are sorry to hear that your experience was disappointing.
We would appreciate the opportunity to better understand what went wrong and see if we can help. Please reach out to Betty, our Customer Support Supervisor, at support@documentgenius.com
, and she will personally review your situation and assist further.
IF EVER I NEED A LEGAL DOCUMENT AGAIN I…
IF EVER I NEED A LEGAL DOCUMENT AGAIN I WILL VISIT THIS SITE!
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your kind words. We are glad to hear that you would choose our site again if you need a legal document in the future.
We truly appreciate your support.
Svar fra Documentgenius
Thank you for your feedback. We are glad to hear that you found the platform easy to use and appreciated the variety of options available.
We appreciate you taking the time to share your experience.
Not for me
While it was able to convert my information into excel I still had issues with the file and had to manually convert it again
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We are glad to hear the file was able to convert to Excel, though we are sorry to learn that you still experienced issues and had to manually convert it again.
Your input is valuable and helps us continue improving the conversion experience. We appreciate you taking the time to share this with us.
Love the easy flow of the document…
Love the easy flow of the document creation process with this app.
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We are happy to hear that you loved the easy flow of the document creation process.
We appreciate you taking the time to share your experience.
Free trial was easy to use and…
Free trial was easy to use and downloading the file was easy as well.
I do not currently have a need for this service, so it was also easy to cancel.
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We are glad to hear that the free trial was easy to use, downloading your file was straightforward, and that the cancellation process was simple when you no longer needed the service.
We appreciate you taking the time to share your experience.
Great app
Great app! The trial for a dollar was awesome but the monthly rate is a little pricey...
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We are glad to hear that you enjoyed the app and found the trial helpful.
We appreciate your thoughts on pricing and will continue to evaluate how we can best balance value and affordability. Thank you for taking the time to share your experience.
Great Service!!!!
Had everything i needed. easy to navigate and figure out. Thank you
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We are glad to hear that you found everything you needed and that the platform was easy to navigate and use.
We appreciate you taking the time to share your experience.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.