the help i recieved from Lea was great! 5/5 stars, I am far more disgruntled with the fact that every single service like this runs almost entirely on banking on people forgetting about their free tri... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This site is really a genius for people who can avoid using a lawyer to legally complete simple tasks that normally would cost hundreds. Thanks for making these options available. Would recommend thi... Vis mer
Selskapet har svart
The program itself was of zero help. Didn't convert my bank statement into a table but i didn't try too hard. Missed cancelation hy hours and the agent was super helpful and refunded me. Based on cus... Vis mer
Selskapet har svart
When I needed to supply a Bill of Sale for my trailer, my co workers said to use "Trustpilot". I found it easy to sign up and use their website and develop a Bill of Sale that would cost way more than... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Document Genius, we believe paperwork shouldn’t be stressful or costly. That’s why we offer easy-to-use, step-by-step tools to help you create contracts, forms, and other documents with confidence. Whether you're drafting an agreement, organizing your paperwork, or collecting signatures, we make the process clear, affordable, and hassle-free.
Kontaktopplysninger
4,0
Bra
274 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
They sign you up for a free trial then…
They sign you up for a free trial then try to bill you $40 the next week. They don't convert PDF to docx. All they do is rename the file extension. You can do that yourself.
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations.
If you experienced any issues with the conversion or have questions about your account, please feel free to email Betty at support@documentgenius.com, and we will be happy to review your case and assist further.
Svar fra Documentgenius
Thank you for your kind feedback. We're glad to hear that you found the platform easy to use and enjoyed the flow of the documents. We truly appreciate you taking the time to share your experience.
I was supposed to have a 7 day trial
I was supposed to have a 7 day trial. started trial on March 2nd. First month payment was deducted 2 days later, today the 4th of March?
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for reaching out. I understand your concern regarding the charge.
The 7-day trial begins when the account is created, and the subscription will automatically convert to the monthly plan if it is not canceled before the trial period ends. Charges typically occur once the trial period has concluded.
To help clarify what happened in your case, I’d be happy to review the account and check the exact sign-up and billing details. Please reply with the email address used to create the account, or feel free to email Betty at support@documentgenius.com, and we will be happy to review your case and assist you further.
No help at all
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback, and we’re sorry to hear that you felt you did not receive the help you needed. That is certainly not the experience we want for our customers.
If you’re still experiencing an issue or need assistance, please feel free to email Betty at support@documentgenius.com with the email address associated with your account and a brief description of the issue. We will be happy to review your case and do our best to assist you.
This is a scam
This is a scam. They say they won’t charge you for the free trial but I was charged $50 anyways. I cancelled the subscription and they still charged me!! Absolutely scam and fraudulent company.
In response to their response below. Again I DID cancel my subscription BEFORE the free trail was up and you charged me anyways. I have already emailed your fraudulent company and you did nothing for me?
28. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We're sorry to hear about your experience and understand how concerning unexpected charges can be.
Our free trial automatically converts to a paid subscription if it is not canceled before the trial period ends, which is outlined during the sign-up process and in our Terms of Use. However, we would be happy to review your account to confirm the exact sign-up, cancellation, and billing timeline.
Please feel free to email Betty at support@documentgenius.com with the email address used to create the account, and we will gladly look into your case and assist further.
EASY BILL OF SALE
I had a polished, ready-to-print document in minutes, which saved me a ton of time compared to drafting one from scratch. If you’re selling a car and want a professional-looking record that covers all your bases, I highly recommend using their user-friendly templates. A great experience from start to finish!"
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your kind feedback. We're glad to hear that you were able to create a polished document quickly and that our templates helped save you time compared to drafting one from scratch. We appreciate your recommendation and are happy that you had a great experience from start to finish.
It was easy
It was easy
I did minimal revision work
helped at the 11th hour
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We're glad to hear that the process was easy and that the template helped you complete your document with minimal revisions, especially when you needed it at the last minute. We appreciate you taking the time to share your experience.
Svar fra Documentgenius
Thank you for your feedback. We're glad to hear that you found the service helpful and appreciate you taking the time to share your experience.
Wasted 30 minutes "compressing" a PDF
Wasted 30 minutes compressing a PDF on a Free Trial. In the end, the "compressed PDF" I downloaded was exactly the same size as before!
28. februar 2026
Svar fra Documentgenius
We’re sorry to hear about your experience and understand how frustrating that must have been.
We’d appreciate the opportunity to look into what happened with the PDF compression and see how we can help. Please reach out to Betty, Customer Support Supervisor, at support@documentgenius.com, and we’ll be happy to review this with you.
Extremely useful and easy
Extremely useful app and very easy to navigate.
28. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re glad to hear you found the app extremely useful and easy to navigate. We appreciate you taking the time to share your experience.
it was great for what I needed
it was great for what I needed
28. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re glad to hear it worked great for what you needed and appreciate you taking the time to share your experience.
It was very easy and had all the…
It was very easy and had all the information we were looking for.
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re glad to hear it was easy to use and had all the information you were looking for. We appreciate you taking the time to share your experience.
If I could go lower I would give ZERO…
If I could go lower I would give ZERO stars. Total scam. NOT FREE. They set it up so you think you are getting a membership level that will provides limited service but then get a bill for $49.99. Use at your own peril.
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
We’re sorry to hear about your experience and understand your frustration.
We’d appreciate the opportunity to review your account and address your concerns directly. Please reach out to Betty, Customer Support Supervisor, at support@documentgenius.com
, and we’ll be happy to look into this further and assist where possible.
Svar fra Documentgenius
We’re sorry to hear about your experience and would appreciate the opportunity to help. Please email Betty, Customer Support Supervisor, at support@documentgenius.com, and we’ll be happy to look into this further.
Wonderful site to use for templates for…
Wonderful site to use for templates for legal documents and I'm sure other things. I've used them twice and gotten exactly what I needed both times thank you.
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your kind words. We’re happy to hear the site met your needs and that you’ve had a great experience both times. We truly appreciate your support and feedback.
took care of business ♡
Documentgenius was very easy to use and quick at taking care of business.. thankfully.. I was able to download my compressed pdf form without loosing quality.. thank you Documentgenius ♡♡.
take care.. have a beautiful day as well as all that follows.. ♡♡
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you so much for your kind message. We’re glad to hear DocumentGenius was easy to use and helped you quickly download your PDF without losing quality. We truly appreciate your thoughtful words and wish you a beautiful day as well.
Worked great for what I needed
Worked great for what I needed, just wish it was free all the time but so great for a trial
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re glad to hear it worked great for your needs and that the trial was helpful. We appreciate you taking the time to share your experience.
Svar fra Documentgenius
Thank you for your feedback. We’re sorry to hear the experience was difficult to understand.
We’d like the opportunity to help and clarify any confusion. Please feel free to email Betty, Customer Support Supervisor, at support@documentgenius.com, and we’ll be happy to assist.
Svar fra Documentgenius
Thank you for your feedback. We’re glad you found it to be a great resource and appreciate you taking the time to share your experience.
It worked well but is too expensive for…
It worked well but is too expensive for my needs.
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re glad to hear the system worked well for you. We appreciate your honesty about the pricing and will continue working to improve our offerings.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.