the help i recieved from Lea was great! 5/5 stars, I am far more disgruntled with the fact that every single service like this runs almost entirely on banking on people forgetting about their free tri... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This site is really a genius for people who can avoid using a lawyer to legally complete simple tasks that normally would cost hundreds. Thanks for making these options available. Would recommend thi... Vis mer
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The program itself was of zero help. Didn't convert my bank statement into a table but i didn't try too hard. Missed cancelation hy hours and the agent was super helpful and refunded me. Based on cus... Vis mer
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When I needed to supply a Bill of Sale for my trailer, my co workers said to use "Trustpilot". I found it easy to sign up and use their website and develop a Bill of Sale that would cost way more than... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Document Genius, we believe paperwork shouldn’t be stressful or costly. That’s why we offer easy-to-use, step-by-step tools to help you create contracts, forms, and other documents with confidence. Whether you're drafting an agreement, organizing your paperwork, or collecting signatures, we make the process clear, affordable, and hassle-free.
Kontaktopplysninger
4,0
Bra
275 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very easy to use and easy to follow.
Very easy to use and easy to follow.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your kind feedback. We are happy to hear that you found the platform easy to use and easy to follow.
We appreciate you taking the time to share your experience and hope to continue supporting your document needs in the future.
The pictures were supposed to be…
The pictures were supposed to be downloaded from a pdf to a jpeg. But it downloaded the picture to a zip file and I had to spend at least 2 hrs trying to get this figured out.
Not a user friendly site for those of us who are in our mid 70s and didn't grow up with computers.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for taking the time to share your experience. We are truly sorry for the frustration this caused.
When converting a PDF with multiple images, the system may automatically download the files as a ZIP folder rather than individual JPEGs. We understand that this is not intuitive, especially if you did not expect this behavior, and we apologize for the time and effort it took you to figure it out.
Your feedback is very important to us, and we are actively working to make our tools more user-friendly and easier to understand for all users.
We would be happy to personally assist you. Please feel free to reach out to Betty or email us directly at support@documentgenius.com
, and our team will gladly walk you through the process or help resolve this for you.
Thank you again for your honest feedback.
quick and simple
Extremely easy to use. User-friendly is an understatement.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for the wonderful feedback. We are thrilled to hear that you found the platform extremely easy to use.
Your support means a lot to our team, and we truly appreciate you taking the time to share your experience.
Note Preparation for Client
I was able to prepare a quality Note for my client.
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We are glad to hear that you were able to prepare a quality note for your client using our platform.
We appreciate you choosing our service and taking the time to share your experience.
The website is easy to use and there…
The website is easy to use and there are a lot of good features but ultimately the pdfs created were poor quality (not rendering correctly) so I canceled. If the converted documents came out in better quality I would have continued.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your thoughtful feedback. We appreciate you highlighting that the website is easy to use and that you found value in the available features.
We are sorry to hear that the PDF output quality did not meet your expectations. Proper rendering and document quality are extremely important to us, and feedback like yours helps our team identify areas that need improvement.
If you are open to it, we would welcome the opportunity to review the specific files that did not render correctly so we can investigate and improve this experience. Please feel free to reach out to Betty or contact us directly at support@documentgenius.com
, and our support team will be happy to assist.
Thank you again for taking the time to share your experience.
HEY LISTEN UP
listen im going to start my review like this I am a real human being so lets leave all the bots asleep , 2nd i hate leaving reviews even when i buy stuff so here is my review .
i was looking to convert some files so was searching for an app so came across documentgenius.com
not only the process easy & fast to do there customer support was great & fast when i emailed them . i definitely would use & recommend to not only friends and family but anyone who is reading this right now !
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for such a genuine and energetic review. We truly appreciate you taking the time to share your experience, especially knowing that leaving reviews is not something you usually do.
We are glad to hear that you found DocumentGenius easy and fast to use, and that our customer support team was able to assist you quickly when you reached out. Providing a smooth experience and responsive support is very important to us.
Thank you for recommending us to your friends, family, and anyone reading your review. We are grateful for your trust and support.
It was fast and efficient
It was fast and efficient, and I would recommend to others.
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We are happy to hear that you found the service fast and efficient.
We appreciate your recommendation and your support.
editing and navigating
editing and navigating how to edit is very frustrating i had to figure it out just from messing around with it the editing and formatting should be together and the website is very slow when editing takes some time before it show your edits i finally figured the website out after hours of messing around with it you have to use the formatting tool to edit any words or input anything the edit tool work but it only deletes certain things does not allow you to edit what was imput it will mess up the template
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for taking the time to share such detailed feedback. We are truly sorry for the frustration you experienced.
We understand how confusing it can be when editing and formatting tools are not clearly unified. Having to rely on trial and error to make basic edits is not the experience we want for our users. We also recognize how delays in showing edits and slow performance during editing can make the process even more frustrating.
Your comments about the formatting tool being required to edit text, while the edit tool only allows limited deletions and can disrupt the template, are especially helpful. This is valuable insight for our product team as we continue working to improve clarity, performance, and overall usability.
If you are open to it, we would be glad to review the specific issues you encountered so we can better understand and address them. Please feel free to reach out to Betty or email us directly at support@documentgenius.com
, and our team will be happy to assist.
Thank you again for your honest and constructive feedback.
Svar fra Documentgenius
Thank you for your feedback. We’re glad you found the service convenient, professional, and reliable.
PERFECT PROGRAM
14. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re glad to hear you found the program perfect.
Great product
Great product. Just don't need it anymore
14. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re glad you found the product great, and we appreciate you giving it a try.
Great way to create a legal form!
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re glad to hear it was a great way to create a legal form.
Great easy documents
Easy to figure out, save and print documents!
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re glad to hear it was easy to figure out and to save and print your documents.
Svar fra Documentgenius
Thank you for your feedback. We’re glad you found it easy to use and fast.
simple straight forward
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re glad you found it simple and straightforward.
Very convenient and easy
Very convenient and easy. The final signature page was not as easy and didn't do what I need it to do but still better than other sites I've used
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your honest feedback. We’re glad you found the service convenient and easy to use overall, and we appreciate you sharing your thoughts about the signature page so we can continue improving.
It did what I needed it to
It did what I needed it to, I needed to turn my PDF into a different document and Adobe was messing it up, This one did not. Worked Great. Was easy to cancel when I no longer needed it.
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re glad the tool worked well for your document and that the cancellation process was easy when you no longer needed it.
Great and easy to use service
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re glad you found the service great and easy to use.
It was easy to find and fill in the…
It was easy to find and fill in the information on the form I needed. I would continue with documents,02 but I just would not use the site enough to justify the cost. Thank you.
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your feedback. We’re glad to hear it was easy to find and complete the form you needed. We understand that subscription services may not fit everyone’s usage needs, and we appreciate you giving us a try.
Great place to get professional Docs…
Great place to get professional Docs and ready to use. Just answer questions& it fills in everything for you. Plus if you just use it to get the docs you need and cancel right away you aren't charged anything and you get to keep and download your doc.👍
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Documentgenius
Thank you for your detailed feedback. We’re glad to hear you found the documents professional and easy to create using the guided questions. We appreciate you sharing your experience.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.