eBooks.com Anmeldelser 

402
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The A Tree For All Your Coloring Book of UDL Principles and Practices ebook looks great and easy to understand. It is just what I needed to put my blog post together.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Recently started using eBooks.com after one too many issues with the Rakuten Kobo site. Your site is easy to use and you match prices on other sites so more than happy with my swop!

Selskapet har svart

Vurdert til 5 av 5 stjerner

I’ve had a very negative experience with obtaining digitized books on the google play platform. I had not come across ebooks.com so I checked into it before making a purchase. Alex at ebooks.com resea... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

It goes ok. Sometimes, when searching for certain books, it would be easier if I could search per title, but filter by a specific author. Maybe it's already possible, but not so intuitive.

Selskapet har svart

Informasjon om virksomheten

  1. Bokhandel

Om eBooks.com

Skrevet av virksomheten

Launched in 2000, eBooks.com is a popular ebook retailer with a reputation for innovation, integrity and independence. We sell ebooks direct to millions of consumers around the world, with five local sales portals in the US, Canada, UK, Europe and Australia.

You can read our ebooks online, or download them to a vast array of devices, using our Ebook Reader apps. As well as being dubbed "The most ethical e-bookseller" by ethicalconsumer.com, eBooks.com is trusted by over 4,000 global publishers. We are also the supplier of choice for thousands of educational institutions around the world.

Are you actually reviewing the right company?

Is it possible that the order was placed with another company, not eBooks.com? There are a lot of companies with the word "ebook" in their names. Before leaving us a damning complaint, check your credit card account (or PayPal if you paid that way) for the name of the merchant. If the name isn't exactly, and only, "EBOOKS.COM", then you'll need to contact the company that billed you -- not eBooks.com.

Are you having technical problems?

Contact our highly trained support team and they'll get things moving for you:
https://support.ebooks.com/hc/en-gb/requests/new


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

402 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(402)

76 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Poor reader quality and no response to support request

I'm another person who has regretted purchasing with ebooks.com due to the VERY clunky interface offered by both the online and downloaded readers.
The downloaded reader is especially terrible.
The interface and page viewing functionality are poor, and it claims to provide a search function, but it doesn't actually work.
I can also now no longer read a purchased book using the online reader (I keep getting an error message that I've tried to download the book too many times, which makes no sense!). I've followed the FAQ advice to resolve this with no success and have now contacted support twice but have not had any acknowledgement or response.

1. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra eBooks.com

Hello Not-happy-Jan,

I can see why you're not happy, and must apologise for the disappointing experience you had at eBooks.com.

We should organise a full refund. Please write to us at reading@ebooks.com and we'll get that done pronto. Include the email address that you signed up with (in case it's different from the one you're writing to us from).

We'll also look into what went wrong with your reading experience, to apply necessary remedies.

Right now we're working on a totally new reading experience for desktop, mobile and streaming, which will be launched later in the year. Hopefully that will mean an all-round better reading experience for our customers.

Best wishes,

James
www.ebooks.com

Vurdert til 4 av 5 stjerner

I am running an experiment

I am running an experiment, can I de USA myself as I am one of the people who fears the worse. I read ebooks, I now read on a non USA app at the moment using android but thinking of going Linux when I work it out. Where do I get my books from, eBooks dosn't fly the flag but at least they don't seem political, they still charge the same. A step forward.

23. mars 2025
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Svar fra eBooks.com

Hello Richard,

Thanks so much for your review, and I hope your experiment works out well for you.

Just FYI, eBooks.com is a 100% Australian owned family business. We have an operating subsidiary in the UK but do not have any US operations.

Best wishes,

Anna
www.ebooks.com

Vurdert til 5 av 5 stjerner

Perfect!

Great selection, good prices, easy shopping, and my new go-to site for purchasing e-books.

21. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra eBooks.com

It's great to hear from you, Vibeke, and I'm so glad you're enjoying eBooks.com. Happy reading!

James
www.ebooks.com

Vurdert til 4 av 5 stjerner

Returning customer

I’m a returning customer retracing my steps. A matter of practicing.

18. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra eBooks.com

Thank you for your review, Rob - welcome back!

Best wishes,

James
www.ebooks.com

Vurdert til 5 av 5 stjerner

Ebook Voucher System: Easy to Use

Ebooks is convenient and accessible. The voucher set up allows me to get the study guides and books to the students who need these materials.

16. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra eBooks.com

Hello Elizabeth,

Thank you very much for this 5-star review - it means a lot. Do let us know if there's anything we can do to make the process simpler for you.

Best wishes,

James
www.ebooks.com

Vurdert til 5 av 5 stjerner

Everything is easy to use and smooth to…

Everything is easy to use and smooth to open

17. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra eBooks.com

Hi Octavia,

Thank you very much for taking the trouble to give eBooks.com a 5-star review.

I hope you continue to enjoy our service.

Best wishes,

James
www.ebooks.com

Vurdert til 5 av 5 stjerner

I've bought a few books from this site…

I've bought a few books from this site and I am completely satisfied. If you want to buy books and own them (not "renting" them) then it's the perfect site.

8. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra eBooks.com

Hello Anastasia,

Thank you so much for your kind review. Yes, there's certainly something comforting about downloading the actual file!

Best wishes,

James
www.ebooks.com

Vurdert til 3 av 5 stjerner

Interface needs work

Both the online and downloaded readers have a clunky interface. I immediately regretted my purchase once I tried to read the book. I’ll use it for the book I purchased but will retune to Kindle or the Apple Books app going forward.

2. mars 2025
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Svar fra eBooks.com

Hello KJ. I apologise for the delay in responding to your review - and also for the disappointing experience you had with eBooks.com. Would you like a full refund? Just contact our help desk (support@ebooks.com) and we'll be glad to refund your purchase price.

Just to let you know that we're working on a major upgrade to the reader applications, which will include many improvements in usability.

Best wishes,

James
www.ebooks.com

Vurdert til 5 av 5 stjerner

Very happy with the quality of sight…

Very happy with the quality of sight and prompt download made available. Loving the books I purchased and will get the rest of the series as I finish each one.

27. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra eBooks.com

Thank you so much for your kind review, Elaine! I hope you continue to enjoy eBooks.com.

Best wishes,

James
www.ebooks.com

Vurdert til 4 av 5 stjerner

Great site!

I am enjoying the easy access and books selection.

2. mars 2025
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Svar fra eBooks.com

Thank you so much Jaicy!

Best wishes,

James
www.ebooks.com

Vurdert til 4 av 5 stjerner

I would love if you could present…discounted offers

I would love if you could present discounted offers on books so that people like myself with limited finances can enjoy more books online.

24. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra eBooks.com

Hello and thank you for your message. We will continue to strive for the lowest sustainable prices on our ebooks.

Best wishes,

James
www.ebooks.com

Vurdert til 4 av 5 stjerner

Fast

Fast, but I had to pay in Euro instead of pounds, what should be cheaper.

23. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra eBooks.com

Hello Alfred. Thank you for your review.

Best wishes,

Anna
www.ebooks.com

Vurdert til 5 av 5 stjerner

Easy peasy.

14. februar 2025
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Svar fra eBooks.com

Hi Stuart,

Thank you very much for your 5-star review. I hope we continue to please!

Best wishes,

Anna
www.ebooks.com

Vurdert til 5 av 5 stjerner

Just love this company

Just love this company. The future of book buying.

13. februar 2025
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Svar fra eBooks.com

Wow Janelle,

Thank you so much for the 5-star review! We're honoured to have you as a customer.

Best wishes,

James
www.ebooks.com

Vurdert til 5 av 5 stjerner

Great selection of DRM free titles

Easy to purchase, could do without the nudges to download their app versus the DRM-free files

8. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra eBooks.com

Hi Andrei,

Thank you very much for the 5 stars -- despite the DRM!

Just FYI we are making steady but slow progress in encouraging our publishers to go DRM-free. And there's a "DRM-free" link at the top of our web pages, which enables you to filter DRM'd titles from search results.

I hope this helps.

Best wishes,

Anna
www.ebooks.com

Vurdert til 5 av 5 stjerner

Works easily, read quickly

Works easily, reading book quickly

8. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra eBooks.com

Hi Linda,

Thank you so much for taking the trouble to give eBooks.com a 5-star review!

I hope we continue to please.

Best wishes,

Anna
www.ebooks.com

Vurdert til 5 av 5 stjerner

Easy to purchase

Easy to purchase. I got my ebooks in both PDF and e-pub. No digital jail like for Kindle. What's not to like.

10. januar 2025
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Svar fra eBooks.com

Hi Christophe,

Thank you very much for taking the trouble to give us a 5-star review! I hope we continue to please.

Best wishes,

Anna
www.ebooks.com

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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