eBooks.com Anmeldelser 

402
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The A Tree For All Your Coloring Book of UDL Principles and Practices ebook looks great and easy to understand. It is just what I needed to put my blog post together.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Recently started using eBooks.com after one too many issues with the Rakuten Kobo site. Your site is easy to use and you match prices on other sites so more than happy with my swop!

Selskapet har svart

Vurdert til 5 av 5 stjerner

I’ve had a very negative experience with obtaining digitized books on the google play platform. I had not come across ebooks.com so I checked into it before making a purchase. Alex at ebooks.com resea... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

It goes ok. Sometimes, when searching for certain books, it would be easier if I could search per title, but filter by a specific author. Maybe it's already possible, but not so intuitive.

Selskapet har svart

Informasjon om virksomheten

  1. Bokhandel

Om eBooks.com

Skrevet av virksomheten

Launched in 2000, eBooks.com is a popular ebook retailer with a reputation for innovation, integrity and independence. We sell ebooks direct to millions of consumers around the world, with five local sales portals in the US, Canada, UK, Europe and Australia.

You can read our ebooks online, or download them to a vast array of devices, using our Ebook Reader apps. As well as being dubbed "The most ethical e-bookseller" by ethicalconsumer.com, eBooks.com is trusted by over 4,000 global publishers. We are also the supplier of choice for thousands of educational institutions around the world.

Are you actually reviewing the right company?

Is it possible that the order was placed with another company, not eBooks.com? There are a lot of companies with the word "ebook" in their names. Before leaving us a damning complaint, check your credit card account (or PayPal if you paid that way) for the name of the merchant. If the name isn't exactly, and only, "EBOOKS.COM", then you'll need to contact the company that billed you -- not eBooks.com.

Are you having technical problems?

Contact our highly trained support team and they'll get things moving for you:
https://support.ebooks.com/hc/en-gb/requests/new


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

402 anmeldelser

5 stjerner
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3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(402)

76 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great

Clear and efficient, with a great selection of ebooks !

6. januar 2025
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Svar fra eBooks.com

Hi FB, and thank you very much for this 5-star review!

I hope you continue enjoying eBooks.com!

Best wishes,

James
www.ebooks.com

Vurdert til 1 av 5 stjerner

Don’t waste your time or money

Don’t useebooks, there’s so many other options that cost less and work. I found a book I wanted so I paid for it not realising the reader is part of Adobe. Adobe is always overly complicated and difficult, the ebook reader is the same. The download didn’t work properly and I have now paid for something with every third page missing. No explanation, nothing. I decided it keep reading the book via the web but ebooks can’t load enough information, I constantly have to wait for it to load another page. Refresh the page and the book is gone altogether. Complete waste of money and time.

31. desember 2024
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Svar fra eBooks.com

Hello Louise,

I'm very sorry you had such a disappointing experience at eBooks.com. Please drop a line to our help desk at support@ebooks.com and we'll be glad to refund your purchase.

We are working on a project to replace Adobe reader, which should go live in a few weeks. And we're working on a solution to the page-load speed in our online reader too.

But in the meantime just contact us and we'll process a full refund.

Best wishes,

James
www.ebooks.com

Vurdert til 5 av 5 stjerner

Downloading my eBooks was seamless

Downloading my eBooks was seamless. I have been looking for an eBook supplier since my regular supplier (Booktopia) stopped selling eBooks. My experience with other suppliers has been negative, largely because I am still using an old Sony eReader! I didn't find the search option particularly helpful, but I did find exactly what I was looking for, so it did not affect my satisfaction.

22. desember 2024
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Svar fra eBooks.com

Thank you for taking the trouble to submit this 5-star review Stuart! I hope we continue to please.

Best wishes,

Anna
www.ebooks.com

Vurdert til 4 av 5 stjerner

Very good service

I got what I paid for. The price was good for ebook. It is a bit bad that I don't have a pdf of the book I got but the book was not drm-free so it's not the site's issue.

14. desember 2024
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Svar fra eBooks.com

Hi George,

Thank you for your review. Yes I'm sorry about the DRM but - you're right - it's out of our hands. We do encourage publishers at every opportunity to consider DRM-free, and we're making some progress - but there's a long way to go!

You can read more here:
https://about.ebooks.com/sales-jumped-54-when-this-publisher-went-drm-free/
https://about.ebooks.com/should-we-sell-your-ebooks-without-drm/

Best wishes,

Anna
www.ebooks.com

Vurdert til 5 av 5 stjerner

Wide selection and easy to use for expats

As an expat living in two countries at once I really appreciate how easy the process is to switch between countries. Also, I appreciate how the site respects our privacy by not asking a million personal question just to buy a book. These things run counterculture to the internet of today and hence I salute the effort.
The catalog is wide.

5. desember 2024
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Svar fra eBooks.com

Thank you very much for your kind review, Jean François. Happy reading!

Best wishes,

Anna
www.ebooks.com

Vurdert til 5 av 5 stjerner

Makes purchasing a really good book easy.

This was my 3rd purchase and each time I have made a purchase has been a positive experience.
Easy to find, easy to order, prompt delivery and simple processes.

5. desember 2024
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Svar fra eBooks.com

Hello Glo,

Thank you very much for this wonderful review. I hope we continue to please!

Best wishes,

Anna
www.ebooks.com

Vurdert til 5 av 5 stjerner

Purchased of eBooks

I had a fantastic experience purchasing ebooks from ebooks.com! The website is incredibly user-friendly, making it easy to navigate and find the titles I was looking for. The purchasing process was seamless from start to finish—quick, hassle-free, and straightforward. Once I completed my purchase, downloading my books was a breeze, with clear instructions and no technical hiccups. I highly recommend ebooks.com to anyone looking for a convenient and reliable platform for eBooks. I’ll definitely be returning for more in the future!

30. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great company to deal with

Easy to search for the books you want, competitive prices and immediate delivery. Only word to describe the transaction is EXCELLENT. The above is why I keep ordering from eBooks.

3. oktober 2024
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Svar fra eBooks.com

Oh Margaret, thank you so much for your very kind review.

I hope we continue to please!

Best wishes,

James
www.ebooks.com

Vurdert til 5 av 5 stjerner

This site is an excellent source of evook material!

Found the book I neede right away, even though it was a recent publicatuon, and the presence if two usable formats (pdf & epub) are winning features!
Keep it up!

25. oktober 2024
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Svar fra eBooks.com

Hi GD,

Thank you very much for taking the trouble to give eBooks.com a 5-star review!

Happy reading!

James
www.ebooks.com

Vurdert til 1 av 5 stjerner

I am getting money taken from my bank…

I am getting money taken from my bank account and I have not purchased anything. My bank is now investigating this company.

24. oktober 2024
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Svar fra eBooks.com

UPDATED REPLY October 24th 2024:

Hello Evelyn,

I just saw your updated review. Did you get a chance to read my earlier reply?

It's definitely not eBooks.com who is taking money from your bank account. It is another company -- possibly with a similar name(?)

We don't have anyone on our system with the name Evelyn McBlain.

Please chack the details of the bank transactions and then contact the company that actually is billing you.

INITIAL REPLY October 24th 2024:

Hello Evelyn,

Thank you for contacting eBooks.com.

We were unable to locate a customer on our system who has the name Evelyn McBlain.

We don't offer a subscription service. If you are being billed monthly for ebooks, it will be another company that billed you, not eBooks.com.

There are a lot of companies with the word "ebook" in their names. In particular, we have had many complaints about transactions in the name of "ebooksonline" and "ebookshelp". That's not us.

Check your credit card account (or PayPal if you paid that way) for the name of the merchant. If the merchant's name isn't exactly, and only, "EBOOKS.COM", then you'll need to contact that company.

I hope this helps.

Best wishes,

James
www.ebooks.com

Vurdert til 5 av 5 stjerner

Easy and intuitive process

I was very easy to purchase a book. I boyght a pdf (since I have a Remarkable reader), which I cant find that often lately

13. oktober 2024
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Svar fra eBooks.com

Hi Radoje,

Thank you so much for your 5-star review! I'm glad we could help.

Best wishes,

James
www.ebooks.com

Vurdert til 1 av 5 stjerner

Allow Users to Find Usable Readers for Your File Formats

Ebooks.com forces the user (at least on an Android phone) to use an utterly worthless ebookreader app which has effectively no usable search function for large books (as it is ridiculously slow) nor will it even show the page numbers that appear in the paper copy of the book.

3. oktober 2024
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Svar fra eBooks.com

Hello Richard,

I'm sorry you had such a disappointing experience with our reader app. I've passed your comments on to the development team, to see if there's a way to get the paper page numbers tagged within the app. And also to look into what happened with your search issues.

Would you like a full refund? If so, just write to ebooks@ebooks.com and our help desk will jump to it.

As a final note, we'll be launching a significant update to both the iOS and Android apps in the coming months, which will include a host of functional improvements.

Best wishes,

Anna
www.ebooks.com

Vurdert til 2 av 5 stjerner

Phone number required for a download?

I don’t think that you need my phone number to track an order that consists of downloading two files. I have an account for that, which has an email. You should stop hoarding personal data for no reason. Also, this feedback form doesn’t work with my ebooks.com account (?)

1. oktober 2024
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Svar fra eBooks.com

Hello Gabriel,

Thank you for your message. We ask for a phone number as an added security measure, to protect customers from online card fraud. In 24 years we have never used a customer's phone number for any other purpose.

But I do understand your concerns. Please reach out to us at support@ebooks.com and ask us to remove your phone number and we'll be glad to do so.

You can also contact us by clicking the "Help" link at the top of every page on our website.

Best wishes,

Anna
www.ebooks.com

Vurdert til 3 av 5 stjerner

Requires poor software

Ebooks require Adobe Digital Editions, which doesn't show PDF properly, and is slow. It's also yet another thing to install and manage my ebooks, so I can't see everything in one place.

16. september 2024
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Svar fra eBooks.com

Hi and thank you for your review. I'm sorry you're not 100% happy with the service from eBooks.com. If you reach out to us at support@ebooks.com we'll be glad to process a full refund.

Best wishes,

James
www.ebooks.com

Vurdert til 5 av 5 stjerner

Excellent online program for elderly…

Excellent online program for elderly people like me, and super easy to buy the books you need.

31. august 2024
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Svar fra eBooks.com

Hello Ove,

Than you so much for your kind review. I hope eBooks.com continues to please!

Best wishes,

Anna
www.ebooks.com

Vurdert til 5 av 5 stjerner

amazing customer service

wow, I made a blunder buying ebooks thinking I was purchasing paper books (one was for me, another was for a - now past - birthday). To cut the long story short, I sent an email, hoping for a refund - mind you, the purchase had been untouched/unopened.

Sheila from ebooks.com got back to me in, like, 10mins, and confirmed the refund.

If all companies operated like ebooks.com, there would be no need for litigation lawyers (or something along those lines, hehe). Thank you, 15 out of 10.

22. august 2024
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Svar fra eBooks.com

Alex, Thank you very much for taking the trouble to hit us with a 5-star review. I'm glad we were able to sort it out without fuss!

Best wishes,

James
www.ebooks.com

Vurdert til 5 av 5 stjerner

Very good prices

Very good prices, much cheaper than Amazon, recommend anyone who is better than Amazon. Downloaded straightaway too. Excellent service. Very impressed.

18. august 2024
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Svar fra eBooks.com

Wow JB, thank you so much for this very kind review. So glad you're enjoying eBooks.com!

Best wishes,

Anna
www.ebooks.com

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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